Chapel Hill Hotels

Excellent location, clean accommodations, & great price.

Some upkeep is needed. The shower/tub didn't drain properly, the sink faucet was so loose we worried we'd pull it off, & there were other items in the room the just needed general upkeep. Also, there were several weekend parties, one in the hotel's meeting areas that were quite late & noisy. Checkin was great, but the service at checkout (at 0630 on a weekend) was awkward--the staff person maybe spoke once.

Nothing

Cheap, small beds, small pillows, noisy, overall bad motel

The ambience is wonderful.

I could hear noise from the hallway which made it difficult to sleep soundly. The bed was too soft for me as well.

The ease of check-in and check-out, the breakfast and the quietness

Reception clerk too give directions, just gave a map of destination, did not take time to answer questions and give directions from hotel to destination

Location

Below average service for Hampton Inn's. (e.g. Room not cleaned or made-up on one day; took 2 days to replace/fix light in bathroom.

Night Manager had to bring towels, report bathroom light problem to effect next day repair.

Good location. Quiet. Seems popular with locals.

Not much hot water on our last day. This is a nice place for Chapel Hill but needs to upgrade if it wants to be first class. There are too many pillows in the beds which you have to get rid of to use the bed (kind of dated) and we found the turn down "service" a little intrusive.

Clean, new, modern, decent breakfast with a big selection

In room coffee could have been much better

Great location in Chapel Hill and clean. Nice bathroom and shower pressure. Comfortable bed and lobby area was nice.

Would prefer that hotel guests get the lower level parking deck instead of levels 4 and 5 only especially since you have to pay for nightly parking.

The beds were good quality and the staff was nice.

We were next to the elevator lift and could hear it run all night; that combined with the high pitched noise from the fridge made falling asleep difficult. Additionally, while there was a selection of food at the breakfast buffet, it was not the best quality.

Clean and attractive room. Great deal on excellent buffet breakfast to start out your day.

Except for breakfast, restaurant leaves something to be desired, but will do in a pinch.

Location.

We asked for a tv guide line up twice and never received it. There is no minifridge in the room. The hair dryer was stuck in the top of the closet underneath a pillow so was hard to find.

None.

Breakfast

NOTHING!

There was a lot of noise in the hall all night long. Young people partying in the halls. I had to call the front desk and after some time, they finally quieted down about 3 AM.

The room was very convenient to the Duke campus. We decided to stay the night after a basketball game but weren't very familiar with the Durham area. This hotel was definitely a good place for people who don't know what else is around.

Having previously worked in hospitality for 6 years, I find myself more critical of hotels and their staff more than others. This staff was not very pleasant and I don't think any of the people I encountered smiled once. You need to ensure that guests who are out of their normal comfort of home feel comfortable in the place they'll be sleeping. The beds were also not great. The air conditioning/heat was very loud.

Good location Large room

Apparently, one of the staff members wasn't very friendly to my guest during breakfast one morning. Breakfast could improve. Spring Hill Suites for example serves better breakfast.

I had put up a guest in this hotel, and she really loved it!

I liked having a sitting room, kitchen, separate from the bedroom.

Needed more space on the counter in front of the mirrow.

The breakfast was excellent.

Everything was new and clean. Free wifi hat actually works.

Nothin. You should stay here.

I have no complaints. The room was clean, the staff was polite and helpful. Location wasn't much to look at but the placement was convenient. Close to I-40 and plenty of food/snack options.

Great place and will stay there again whenever possible. Very easy to find coming from Durham and very convenient for getting onto and off of the UNC campus during an athletic event. The Continental Breakfast is unbelievable, way better than the normal CB most hotels give you. It is worth every penny you pay to stay here.

Hard to initially find, but very convenient to Chapel Hill. Friendly front desk staff, upgraded to very nice room with complete kitchen, 2 plasma TV's, large bathroom. Great hot breakfast in the morning in charming lobby with fireplace. Rocking chairs on covered front porch! Will definitely stay here again on our next football/basketball weekend!

We were there to attend a family funeral, so not exactly looking for a fun weekend. It was convenient to some family members. And I appreciated the small size. Rooms nice, beds comfy.

Agree with Valerie...the Bull Durham staff was less than attentive. At that point, it was the first time we'd had to sit down to a decent meal. But we had to flag down wait staff. Had us wondering if it was because we were the only people of color at the Inn who weren't employed by it.

The hotel facilities and environment