Chapel Hill Hotels

Everything- the location, the rooms are nice and updated, clean, comfortable beds, friendly & professional staff, welcome cookies, bed service at night, great open areas, free internet, and great restaurant.

I stayed on the first floor this time and it was a bit noisy. Could hear people above me walking around and slamming doors shut. The hotel was really busy so it's to be expected.

One of the best hotels in America! Like a huge home, sp warm and freindly

Staff is very very friendly

Very comfortable bed

Could have used a micro fridge in the room

Decor , staff, convenience, bar area, parking .

No

very nice rooms, nice staff - pleasant place - convenient parking

very high cost for pet - and not clear on site or on priceline that there would be a $75 fee for the pet (for one night). I understand having a DEPOSIT for a pet, but such a high amount for a one night stay is quite shocking -we travel with our pet a lot.

clean, good location

mildew smell in the room. Cleaning staff extremely loud outside our doors at 9 am.

Rooms are blah..but clean, comfortable . I would say it's more like a really nice 2 1/2 star as I have seen , like holiday inn express..

Doors bang as other guests leave their rooms for early tee times. Would not recommend this establishment for those that like to sleep past eight A.M.

I expected to be able to negotiate price using Priceline, but I wasn't able to.

The staff was polite and a pleasure to deal with. It created a very good atmosphere.

Wish they had a free breakfast and milk for the coffee/cream in the room.

Friendly staff

The floors weren't particularly clean. There was no hotel info book, and the staff were confused about what we meant when we asked for one. We didn't know where the pool was, or have a channel guide!

Staff was very pleasant.

Large room with upscale decor, very clean, comfy beds, quiet, decent free breakfast.

The orange juice dispenser was not functioning and they should have had a sign telling you the cup for the waffle batter was likely to turn over if you didn't hold onto it.

Room was clean, recently updated, and bed was comfortable. Location was quiet.

The free WiFi was ridiculously slow and almost useless.--less than 300 kilobytes per second. Nearly all other free WiFi in basic hotels runs at at least 2 megabytes/second.

Good location Large room

Apparently, one of the staff members wasn't very friendly to my guest during breakfast one morning. Breakfast could improve. Spring Hill Suites for example serves better breakfast.

I liked having a sitting room, kitchen, separate from the bedroom.

Needed more space on the counter in front of the mirrow.

Value for the price paid.

The bathroom was smaller than expected. There is no counter space in the bathroom.

Definitely one of the highlights of our stay was the check-in process. The girl who assisted us (can't remember her name), went above-and-beyond in making us feel welcome! She even gave us a $10 gift card to their restaurant (which was awesome!)

Friendlyness of the staff, location, cleanliness. Everything was in order.

Everything was so nice. Staff friendly and very helpful. Very close to Duke's Medical Hospital. Very modern with up to date facilities. We were 4 adults and 1 child. We had 2 queen rooms which was perfect.

Nothing.

Quiet environment

WiFi was not free, No food that you did not have to pay for.

Very nice cafe. Pretty public spaces. Spacious room.

It was very difficult to turn the water on. We almost gave up both times we tried to shower. The room smelled. It was a stuffy, almost smoky, quite stale smell. Everything just needs to be updated, fixed, repainted or repaired.

Water temperature needed adjusting--scalding hot when first turned on and remained that way for several minutes then went cold.

Loved that there was a Keurig in the room instead of the standard coffeemaker. The staff were all very helpful and quickly execute all requests we had.

It was hard to get the room temperature right. It was either a tad too cold or a tad too warm, but we stayed during the spring. This may not be an issue in other seasons.

Good room for the price.

Not to sure about the location. Had lots of construction/migrant workers so did not feel safe coming and going to the room.

Location, quiet and safe, room clean & comfortable.

Coffee in lobby was good.