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Everything was great ...clean ..indoor pool. Big rooms.. Elevator was broke...then they put me on the 2nd floor ..
The front desk staff was nice. There was mold on our sheets, which I'm pretty sure weren't even changed. There was candy wrapper trash all over the place, and the sheets also had multiple burns. The walls were thin and it was super noisy. I didn't even feel comfortable letting my kids touch anything. 0/5 would not return.
Convenient to highway access. I arrived late (1:30 am) after 12 hours on the road, just needing a place to sleep and shower. The front desk staff was warm and friendly. My room was fairly clean, except for the two large roaches hanging out. After squishing the offenders, I slept well; it was quiet and cool. In the morning, I attempted to shower, only to find that while there was plenty of hot water, the faucet was broken, so the shower couldn't be engaged. After a quick wash up, I was back on the road, making sure I skipped the complimentary breakfast.
My son and daughter liked having access to the indoor pool. The toilet would not refill very fast. We had to add water to the fill tank to be able to flush the toilet more than once an hour. Also the room smelled a little funny, Like someone had peed somewhere in the room.
Room was clean. Friendly staff Nothing
Room was very clean, staff was friendly, comfortable bed. Indoor pool looked good. 2nd floor hallway reeked of smoke. Breakfast was lame
The location was GREAT for our Youth group retreat at Collide (Abba's House) Did not have elevator access to 2nd floor..and one of our rooms smelled of cigarettes. We also had a problem with our AC in another room.
This is the worst motel we have ever stayed at...not clean, did not have spare toilet paper, no kleenex in tissue holder...beds worn out..shower needed cleaning...overall it has turned me away from staying at any Super 8 motel again..and we were Super 8 card holders.....
i stayed here twice so far had no problems had a great time getting ready to go back there again nice peaceful stay there every time
nice clean hotel, friendly staff
Clean. No smells. Great air. Reasonable beds. Fridge and microwave really nice people. Breakfast simple but nice. We will go again if we go to Chattanooga
We stayed at this hotel b/c of the great price. The front desk staff was friendly, however the room was dirty. The carpet was so nasty that after only 5 minutes of being in the room, our feet / socks were black from the grime. We were very unhappy since we were traveling with a toddler and we had to try to keep him off the floor. Had to scrub the tub before we could give our child a bath. Also there is very limited parking and we had trouble finding a place to park.
Cheap rate for the hotel however next time I will book at a hotel with indoor pool.
Be careful if you are approaching this hotel from I-24 (from the north), it is sitting in a curve and you will completely miss the entrance if you don't exactly where you are going. Upon arrival, the front desk clerk was nice and was aware that I had several family members staying there, and gave me the room numbers of all of them. Upon checking into the room, we found that the housekeeping staff had overused some type of air freshner, and the room was almost sickening from the sweet smell. The room was nice, clean, and of the average size with two queen beds. Front desk clerk will call and check if everything is fine about 5 minutes after you check-in. Our microwave did not work, and would sound an alert every minute, but we just unplugged it. The bathroom is on the small side and you just about had to stand in the tub to close the door. The pillows were thin, but one could compensate by folding the pillow over. Parking was just outside the door, and filled up quickly. Pool is really small, and is between the hotel and busy Lafayette Road, so if you are afraid of being seen in your swim suit, you will probably not visit the pool. We had no problems with the location and location was a main reason we chose this property, but it could be hard to exit the property and go north towards Chattanooga during the morning and afternoon rush hour. If you are traveling to Battlefield Parkway, south, or to Chickamauga Battlefield National Military Park, location is not a problem. Breakfast was a average continental variety. Front desk during checkout was quick and added some humor to the morning. I would certianly stay again.
Wonderful stay. Accomodations were delightful. Will stay again.
The hotel is located very close to Chattanooga, TN and some of the great scenic areas around the city (Ruby Falls and Rock City). The room was a descent size and very clean. The staff was also very helpful and nice. There were a few issues with the room...the hotel is next to a bowling alley or skating rink and there were a lot of kids in the area. I was somewhat fearful that my car would be vandalized or damaged but all was alright. Another issue I faced was a half naked, drunk patron outside the room that kept moaning. I called the hotel staff and they were extremely helpful in contacting the police.
We didn't expect too much for the price - but was very pleased. Clean, well maintained and freindly. Breakfase and free internet. Very good Mexican restaurant just down the street! Great!
Our reservation was for a non-smoking room and we were given a smoking room with no option to change. We couldn't sleep due to the smell and we took it with us into the car.
Decent for what I paid, but staff was rude and unhelpful.
Cheap convenient location Tiny bathrooms, one towel thin pillows. Heard everything from upstairs and around us
The staff that checked me in was really friendly and so was the staff who checked me out. The toilet had to be plunged every time we used it. The light above the sink wouldnt turn on or it took a while to turn on. And the tv kept shutting its self off after about 15 min of being on and it took 15 or so min to turn back on.
Ok location. Gave me the wrong room and no breakfast.
Horrible place. Door keys dont work, microwave dont work. Never stay in this hotel. Bad customer service.
Lots of pillows on each bed to choose from. Most accommodations in this price range provide in room refrigerator and coffee maker. This room did not have either.
Paul at the front desk is the biggest asset to this hotel. He is horribly overworked and obviously under appreciated but with us he was amazing! He seems to be the ONLY one concerned about this place. Sheets, toilet and sink clean. Cigarette smell, musty, damp feeling carpet, dirty a/c filter that made us congested. black mold on shower ceiling. NO attention to cleaning details. Run down, unclean and shabby. A real missed opportunity for the owner for simple fixes! BAD housekeeping
The beds were comfortable. There was trash in our room that housekeeping had missed.
Location The cleanliness of the room
Location. Floors needed cleaned badly! Housekeeping did not restock towels.
Not many guests, so plenty parking. 'Free breakfast' a joke; ate elsewhere. Stained room carpet. Twice had to phone hotel to locate desk clerk, while standing at front desk. Wife has asthma; got non-smoking room, but adjoined a room full of smokers; changed rooms after arguing w/ clerk.
Not a thing did I not like
Very convenient and inexpensive. Nope, I just needed a place to sleep.
The price was low and the staff (owners probably) very kind and helpful. The internet worked fine and the TV was OK with 1 HBO and the normal Comcast stations. There was a functioning refrigerator and microwave. The room I had was large. The room is ill maintained. Only 2 light bulbs worked. The A/C smelled sickeningly very musty and maybe unhealthy. The carpet looked dirty and the bedspreads looked dirty or very old with cigarette burns evident. The mirror in the main room was askew and couldn't be straightened. The toilet tank had a slow leak from underneath which was fixed the same day. The front door had a deep gash.
person at desk was friendly and helpful. Did not make up for the rest roaches in the room, also smelled moldy. Sheets were dirty and not changed from previous stay. Wish I read the other reviews before staying here, this place was terrible
then they had the netve to dismantle the stairs while we were trying to drag ourselves out of there. We had your rude staff. Horrible policy of forcing the client to come to the front desk for everything. The general unsafe broken natural of the hotel
It was cheap and located near where we needed to be in Lafayette and saved us driving from Dalton or even Chattanooga. Room was clean and staff was nice. Always nice to stay in a non smoking room that doesn't smell of smoke. Bed was a little stiff that's about the only complaint.
The staff was friendly The bathroom door wouldn't shut all the way, there wasn't any light bulbs in the lamps. You couldn't see out of the peep hole and the head board kept falling down. There was a tv channel guide.
Updated recently Still updating parts of the hotel.
Very nice clean remodeled rooms, staff was helpful and friendly. Rooms had microwave, fridge, coffee maker. Renovations still in progress as of Sept 2016, no pool or breakfast.
This guest did not leave comments about this hotel.
The room was not clean. There was no soap. Not enough towels and only washcloths for a hand towel. There was open boxes of food in the cupboard. The trash was not emptied. The guest outside were extremely boisterous. The mattress was very hard.
Location was good. Internet was spotty. No breakfast, no blow dryer, no shampoo or conditioner in the room.
Nothing Never cleaned room or brought fresh towels
The maid was really helpful. For the location I understand the $---- a night price but the quality of the room damaged furniture, old fixtures, the smell and horrible parking I would have gladly paid more for another hotel. This did not meet my Choice hotel expectations.
Very nice remodeled rooms. Floors were dirty
The decor was nice, and the hotel was affordable. The hotel is under construction, and there are huge holes in both the front and back. The construction is loud and unsightly, and the floors are really dusty with no carpet. The room itself is nice, clean and affordable for the most part.
No carpet! Reasonable pet fee. Very nice staff. Need dispensers with bags for picking up after dogs at various locations...would be a nice touch.
Updated room...A/C worked great!..Clean Along with room rate, had to a $75 hold on my CC...
2 king-size beds worked well for 2 adults & 2 kids, ages 10 & 11, and the kitchen (with utensils, pots/pans, etc.) allowed us to prepare several meals. (Other than that, we weren't impressed- in 5 mins time, kids' socks were black from the dirty floor.) The wall bracket on small kitchen table, as well as the single leg that supported it was broken. We couldn't put ANY weight on it & didn't even trust it to hold a cup of coffee. Flooring (not carpet) was beyond filthy, I don't think it was EVER mopped!
Nothing Stopped here to stay one night passing through and it was awful. People screaming outside and fighting. The walls are so then we could hear out neighbors. The floors creak like someone was in your room when they were walking down the hall. It was just nasty. Pay a little more and go somewhere else
Nothing Rude staff clogged bath tub stuffy hallways and rooms crack heads hanging out on the parking lot this place shouldn't b in service
Price very competitive. Bathroom door was all chewed up, and tv remote did not work.
Good wifi connection. Staff was friendly to me. Sheets and bathroom were clean. Hallway carpeting was stained but you get what you pay for. Would book again if i was in the area and money was tight.
Non-smoking room smelled of smoke A/C was poor Help wasn't
It was cheap A married couple runs the hotel. The wife was extremely rude and looked absolutely miserable. She informed me the heater on the indoor pool was broken (which was the main reason we chose this place) and that it is an additions $20 per child per day. My children are 23 months old and 3 months old. I was crazy for not walking away then. When we got to our room there were stab wounds in blankets blood on carpet. Pay a little extra and pick a different hotel