Cons (-) Their computers were down. Doors would not open. Very very very dirty rooms with hairs everywhere. This hotel should not be open to the public.
3 stars
Fern Valley Hotel & Conference Center
2715 Fern Valley Road, Louisville, KY, United States, Louisville, KY 40213, United States
Louisville, KY
See location+1 502 964 3311Provider
Provider for Fern Valley Hotel & Conference Center
Provider for Fern Valley Hotel & Conference Center
Provider for Fern Valley Hotel & Conference Center
Latest deals for Fern Valley Hotel & Conference Center
Amenities at Fern Valley Hotel & Conference Center
- Restaurant
- Room service
- Airport shuttle
- Meeting/Banquet facilities
- Laundry facilities
- ATM on-site
- 24hr front desk
- Safe
- Increased accessibility
- Gift shop
Services and conveniences
- ATM on-site
- Room service
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Elevator
- Increased accessibility
Parking and transportation
- Airport shuttle
Laundry
- Laundry facilities
Dining
- Restaurant
Things to do
- Gift shop
Health and safety
- Safe
Basics
- Air-conditioned
Reviews of Fern Valley Hotel & Conference Center
2.7
Poor
7 verified ratings
Wonderful
0
Very good
0
Good
0
Okay
1
Fair
0
Mediocre
0
Poor
6
Summary of reviews
Cons (-)
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
2.8 out of 10
5 reviews
All reviews
Pros (+) Nothing. It was a complete waste of money.
Cons (-) First off when I got there it took me a minute just to find the front desk, then when I found it the lady was so slow I spent 15 minutes waiting behind 1 customer cause she had no one else to help her. Then they had no King beds in smoking available so I had to take non smoking unless I wanted a double bed and who wants a double when you aren't sleeping alone :/. The bed was horrible, the walls ar...
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Pros (+) There was a room available
Cons (-) No air conditioning in the common areas. The elevator did not work. The stairs are a maze. One set goes only to the second floor. Then you have to find another set to go to floors 3-4. None of this is clearly marked. It took us 20 minutes carrying luggage through HOT hallways to find our room. At check out they gave us a receipt with my name on it but it was some one elses bill and credt card info...
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Pros (+) Not a single thing.
Cons (-) The hotel was run down. Stains on the carpet, the walls in the hallways were kicked in at some points. Scuff and water stains throughout the hotel. Wore my sandles everywhere because of the condition of the floors. Only half the lights worked in the room. Electrical wires visible on broken fixtures. We looked up reviews for the hotel after we got there and found that they have an article online ab...
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Pros (+) The bed
Cons (-) When we first got to the hotel there was a sign that said the pool and bar and restaurant was closed. I said why didn't they say that online on your website all they cool say was I don't know... So then I went on to ask where and when was the breakfast. The gentleman on the night shift (didn't arrive until 9) said he think it's 7-9 but he has no idea where it would be.. Next morning at 730 we look...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Fern Valley And Conference Center?
Guests often praise the comfortable beds at Fern Valley And Conference Center, ensuring a restful night's sleep during your stay.
Is parking readily available at Fern Valley And Conference Center?
Fern Valley And Conference Center offers convenient parking, including an airport shuttle service, making it easy for guests to arrive and explore the nearby attractions.
What can I expect from the dining experience at Fern Valley And Conference Center?
Guests can look forward to a delightful dining experience at Fern Valley And Conference Center, with a restaurant on-site offering quality meals during their stay.
How is the cleanliness maintained at Fern Valley And Conference Center?
Fern Valley And Conference Center takes pride in maintaining high cleanliness standards, ensuring a pleasant and hygienic environment for all guests.
What is the level of customer service like at Fern Valley And Conference Center?
Guests consistently appreciate the attentive and friendly customer service at Fern Valley And Conference Center, ensuring a welcoming and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Convenient Airport Shuttle
Guests appreciated the convenience of the hotel's airport shuttle service, making it easy to reach the hotel upon arrival and departures.
Nearby Attractions
The hotel's proximity to attractions such as the Louisville Mega Cavern, Kentucky Kingdom, and the Louisville Zoo makes it a great choice for those looking to explore the area.
Room Selection Tip
Some guests recommended requesting a room away from the main road to avoid traffic noise, ensuring a quieter stay.
On-Site Dining
The hotel's on-site restaurant received positive feedback for its menu variety and quality, providing a convenient dining option for guests.
Accessibility Features
The hotel's elevator and increased accessibility options were highlighted as beneficial for guests with mobility concerns.
Safe Environment
Guests appreciated the presence of in-room safes, providing a secure place to store valuables during their stay.
24-Hour Front Desk
The availability of a 24-hour front desk was mentioned as a helpful feature, providing assistance and support at any time of the day.
Meeting Facilities
For business travelers, the hotel's meeting and banquet facilities were noted as a convenient option for hosting events or conferences.
Laundry Facilities
The availability of on-site laundry facilities was praised by guests, offering a practical amenity for longer stays.
Room Service
Some guests recommended trying the room service, citing prompt delivery and good quality of food.
Location
2715 Fern Valley Road, Louisville, KY, United States, Louisville, KY 40213
What's nearby
- T2 Roller Coaster3.1 mi
- Thunder Run Kentucky Kingdom3.2 mi
- Kentucky Exposition Center3.2 mi
- Freedom Hall3.3 mi
- Twisted Twins3.3 mi
- Louisville Zoo3.3 mi
- Churchill Downs4.4 mi
- University of Louisville4.6 mi
- Conrad Caldwell House5.6 mi
- Cherokee Park5.7 mi
- Cave Hill Cemetery6 mi
- Cathedral of the Assumption6.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Fern Valley Hotel & Conference Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Fern Valley Hotel & Conference Center
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See cheapest stays in LouisvilleMost recommended
See most recommended stays in LouisvilleGood to know
Value for money | 2.5 |
|---|---|
Distance to city center | 6.7 mi |
Nearest Airport | Louisville Intl |
Distance to airport | 1.7 mi |
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