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Cons: "The crew was overly aggressive with mask policy enforcement. They patrolled the aisles and routine pointed at passengers directing them in a hostile manner to keep their masks on their faces, even when they were trying to eat or drink. They also threatened customers by stating it was a federal law several times. It was very uncomfortable to say the least. I will not fly delta again by choice."

Pros: "The space we currently have."

Pros: "On time"
Cons: "Nothing"

Pros: "Crew was friendly and engaging"
Cons: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."

Pros: "Crew was very friendly"
Cons: "the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent"

Pros: "Thanks for the monitors."
Cons: "The crew seems tired."

Cons: "Late departure"

Pros: "It wasn’t delayed 3 hours like the first flight"
Cons: "Departing on time"

Pros: "Everything about delta"

Cons: "The Male flight attendant was rather rude"

Cons: "Crew was grouchy and rushed past you without really trying to cater to your needs/ get you what you want."

Pros: "Airbus was nice"
Cons: "Delayed by over 1 1/2 hours"

Pros: "Efficient, cheerful crew"
Cons: "Stop making seats smaller! The added revenue from 10 squeezed seats is not worth the discomfort it causes."

Pros: "Friendly and Professional Crew"
Cons: "Snacks were a bit boring & no tv’s onboard."

Pros: "The whole crew was great and very accommodating"

Pros: "Excellent"
Cons: "None"

Cons: "1,5 hours delay"

Pros: "Seat comfortable"
Cons: "NA"

Pros: "Great crew and plane arrived on time."
Cons: "No entertainment and no place to charge devices."

Pros: "The crew was wonderful, the flight was on time."
Cons: "But the seats are so tight that we were definitely elbow to elbow and once seated I was unable to access even the purse that was at my feet. There was no entertainment and the tray table was tiny, not even an indentation for a cup!"

Pros: "Excellent"

Cons: "The seat was very uncomfortable"

Pros: "Smooth flight, on-tome departure"
Cons: "Service in business class left a little more to be desired. I had to ask for food and drinks, because I feel off to sleep in the first round. Came to Gate early, but had to wait for agent to put the jet bridge. Only one person was available."

Cons: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"

Pros: "Great service"
Cons: "No complain"

Pros: "Great service all around. As comfortable as you can get for a domestic flight."
Cons: "Food was pretty good, but not up to their usual high standards"

Pros: "I had the opportunity to send my carry on to the final destination. The flight was overbooked and there was no place to put carry on on the top place."
Cons: "I did not have the chance to choose my seat. I traveled sandwiched by two overweighted guys. I was holding my arms and was literally compressed by the gentlemen. Horrible experience. If I had the chance to choose my seat I would pick the corridor, and had a little less embarrassment and sweating."

Cons: "Delta staff is not too friendly"

Pros: "Seating"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."

Pros: "Flights were on time boarding was easy. 2nd crew from ATLANTA was friendly."
Cons: "The foldable snack tray was broken on the flight to ATL."

Pros: "This trip into Merida was amazing from start to finish. Something was lost in translation with my handicap assistance in Atlanta, but the trip was lovely nonetheless."

Pros: "The crew was very nice and attentative."
Cons: "The amount of delays causing us to miss our connection and be stuck in another city for a night before getting to our destination the next day(hopefully)."

Cons: "There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked."

Pros: "There was a threat in the airport which caused the closure of one terminal. It happened to be the one from which this flight was due to depart. The crew was calm and able to get everyone on board with a minimum delay, considering the circumstances. The flight crew made up some time in the air and we were able to land less than 30 minutes after our original ETA. Well done, Delta."

Pros: "Smooth and easy."
Cons: "Not applicable"

Pros: "People"

Pros: "Nothing"
Cons: "The staff"

Pros: "I had to take a United flight last week for a short flight and once again I was reminded why I ALWAYS fly Delta if at all possible. United crew hid in the galley the whole trip wit lititle to no interaction with passengers. My flight today on Delta was great; food really excellent (Chicken Tika) and the crew was great as usual. Delta remains the best."

Pros: "Efficient boarding. Friendly service."
Cons: "N/A"

Pros: "The leg room and freedom of not having another seat in front of me throughout this flight was great. It made getting comfortable a lot easier."
Cons: "We couldn't hear the overhead announcements at all. Seated right next to the turbine intake on the wing made the amount of ambient noise especially high, so all the in-flight announcements were pretty much unintelligible."

Pros: "Good seat, easy on and off, everything went a little ahead of schedule and smooth"

Pros: "Great plane"

Pros: "Staff were courteous. Captain explained reason for delay."
Cons: "Over 20 minute delay to begin boarding with no explanation. Boarding process very slow due to excess carry ones needing to be checked."

Pros: "Upgrading to First Class made it worthwhile."
Cons: "As a minority provider of service at BWI, the gate was the furthest from the entry. Gate security is almost always a source of delay here."

Pros: "Plane took off and arrived on time"
Cons: "Seats are terrible with not enough leg room. My knees were pushed up into the seat ahead with no room to reposition or move."

Pros: "I had a confirmed first class seat when I left Daytona I had row 20 when I got to Atlanta"
Cons: "They couldn't figure it il out in Daytona"

Pros: "After the extremely long wait to check bags which made us miss the flight, the date crew got us in another flight...it wasn't direct which is what I paid for, but they did get us out, but i missed an interview because of the lack of crew and a missing luggage."
Cons: "Checking a bag, delta did not have enough crew to get everyone thru to their flights. We waited for 80 minutes inline to check a bag. Then we ran to the gate inky to find the gate was closed less than 2 minutes before we arrived. At least 20 others also missed the plane because of the lack of crew and long lines checking bags. It was frustrating, irritating, uncaring crew checking in, and a bit rude. Then on of my checked luggage was lost enroute - which made getting off the flights even later which made me miss a meeting that I was scheduled to be at. All because you didn't have the crew needed to check in."

Pros: "Nothing!"
Cons: "It never happened! After many delays, my flight was re-routed"

Pros: "...the fact that they got us on the plane and back to GRR even though the connecting flight from BWI was delayed and there was little time to make that last flight out of DTW..."

Cons: "No beverages available to even purchase ! Ridiculous!"

Pros: "Yes everything was great"
Cons: "Nothing everything was great"

Pros: "It was on time!"

Cons: "Free movies lagged and got stuck on wifi. Gave up watching one."

Cons: "Seat space"

Cons: "It was hot"

Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."

Cons: "Was delayed a lot"

Cons: "My seat was disgusting when I went to sit in it. Then I discovered the seat was broken. 24A"

Pros: "Seat to tight"
Cons: "Better pricing"

Cons: "did not deliver baggage to Glasgow"

Pros: "Nothing. It was a miserable 2+ hrs."
Cons: "Work harder at making flying more comfortable for travelers without breaking the bank."

Cons: "delayed and lost luggage! thanks"

Cons: "Bush league kayak"

Cons: "We stay stuck in PVR"

Cons: "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."

Cons: "My luggage was delayed. I received it the day after"

Cons: "Need to have handheld device to watch entertainment. Terribly uncomfortable. Delay getting out of Dallas."

Pros: "The notifications regarding my connection and baggage claim."
Cons: "Nothing."

Cons: "Allow married people to travel with their news names."

Pros: "More room"
Cons: "Food"

Pros: "Wait staff we exceptional."
Cons: "Comfort for my legs considering on crutches could have used ability to prop my foot up"

Cons: "Delay luggage"

Cons: "Since we were in one of the last groups to board, there was no room for our carry on and had to be checked. Yet there are people in the previous classes who have two carry on bags and both are checked. There needs to be a penalty for this."

Cons: "See above"

Cons: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."

Pros: "Crew was friendly"
Cons: "Delayed flight again. The American Airlines norm now. Seats are small. I ended up sharing part of mine with the man next to me. No food or snacks No entertainment. Not even a skymall magazine to keep me amused."

Pros: "We arrived 40min earlier than expected"

Pros: "Didn’t care about passengers comfort. Never turned on the AC."

Cons: "Gluten free meal not provided as requested. Entertainment totally lacking."

Pros: "The boarding was efficient. The service was fine. The pilot was informative."

Pros: "The flights were on time and the staff was very friendly."

Pros: "Crew"
Cons: "Comfort"

Pros: "Got us home finally"
Cons: "Nothing"

Cons: "See above - I never went from Dallas to London."

Pros: "On time"

Pros: "Considerate flight attendants. Turned lights down for evening flight, so we could get some rest."
Cons: "Flight was not on time. Time was changed a day prior with no reason explained. No in flight entertainment on this flight."

Pros: "Same as above"
Cons: "Same as above"

Pros: "Airbus was nice and had charging capability at each seat?"

Pros: "Service"
Cons: "No entertainment monitor"

Pros: "Great time. It was one of the best flights I have ever taken."

Pros: "Great at all."
Cons: "Nothing."

Pros: "Everything was good"
Cons: "Food was not good at all."

Pros: "VERY GOOD"

Pros: "movie."
Cons: "a little loud in the cabin."

Pros: "Boarding"
Cons: "All good"

Cons: "A lady in AA counter at AA DFW counter. She was rude and not helpful. at all."

Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."

Pros: "Excellent. See above."

Cons: "Ct for. R"

Pros: "Comfortable fast trip"
Cons: "Perfect"

Cons: "Nothing all good"

Cons: "Changed our reserved seating"

Pros: "Just outstanding handling of any upcoming issue, comforting travelers, helping lost moms not knowing what to do with their unbehaving sceaming kids. Helping rude business travelers to get more alcohol without charging them, and many challenges along that line, just handled amazingly!"
Cons: "just the food items available, would be so nice to have a few more options for purchase!"

Pros: "United does it better than low-cost carriers"
Cons: "Not worth the additional cost over low-cost carriers"

Pros: "Service was fantastic everyone so friendly."
Cons: "Nothing. It was fantastic!"

Pros: "Comfort and space"

Cons: "Better snacks & more legroom"

Cons: "The cabin was very hot."

Pros: "Found a replacement aircraft and worked hard to get bags from original scheduled aircraft."

Pros: "The food was quite good actually"
Cons: "comfort level was terrible"

Cons: "The fuel mishap made us late which is just not ok.g get it right."

Cons: "The WiFi system is very slow"

Pros: "The arrival gate was extemely close to the departing gate. I did not have to walk the usually long and exhausting distance from one terminal to another. Thank goodness."
Cons: "Broarding was well organized by groups andmoved quickly. The choice of dinner was not an option. By the time the stewardess reached me, only pasta was left. But having italian gelato for dessert was an acceptable compensation. Breakfast ,however, was ho..hummm without any redeeming compensation. choice of beverages was refreshing."

Pros: "Sleeping!"
Cons: "Did not actually get a Polaris type cabin layout. The plane had not yet been converted."

Cons: "Seats are not very big."

Pros: "Early arrival after on time departure"
Cons: "No complaints"

Pros: "Complimentary wine"

Pros: "Nice new interior"

Cons: "3hour weather delay!"

Cons: "My wife and I traveled with bicycles packed in standard boxes and got hit with a whopping $230 charge per bicycle out of the blue. We were expecting no charge because the bicycles were our only check-in baggage for the trip. Couldn't believe the lack of transparency with which we got hit with this charge. Qantas, Air New Zealand, and other airlines we've taken bikes with us on our flights have charged nothing when we traveled in the same fashion. So, if you are a bicyclist traveling with your bicycle, I'd avoid the United-Lufthansa duo."

Pros: "On time courteous staff excellent service"

Pros: "I was able to leave Burlington before the storm."
Cons: "When you travel the friendly skies, it is a cattle call. Travel is just not fun via any of the airlines. My experience was decent and that is all that I can say."

Pros: "Service was excellent and it was on time"

Cons: "Lines"

Pros: "Arriving in Dublin"
Cons: "Seat was cramped and uncomfortable"

Cons: "Never made it to destination"

Pros: "Staff"
Cons: "Poor WiFi. Poor video. Very small seating"

Cons: "Check in process was at kiosk was long wait"

Pros: "An old 777 , dirty and the food was horrible."

Pros: "Everthing, except the typical cramped quarters."
Cons: "The cramped seating"

Cons: "United check-in at IAD was chaotic. Worst process I have ever seen."

Cons: "We requested Asian vegetarian meal but messed up. That was very pain."

Pros: "Earlier than scheduled. Enough space."

Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."

Cons: "Old plane and was not clean."

Pros: "Meals, for a coach ticket, were surprisingly good."

Pros: "Service"

Pros: "Seating arrangement"
Cons: "The delay and the worry of the door condition"

Cons: "EVERYTHING WAS EXCELLENT"

Pros: "Good"

Pros: "Good trip"
Cons: "Nothing"

Cons: "Was asked to pay $25 extra for my luggage. That should have been disclosed up front on the ticket. Not happy"

Cons: "When I boarded the plane, I noticed crumbs and grease marks on my seat and crackers all over the floor at my feet. Rather than clean my area, the stewardess handed me wet wipes."

Pros: "Food was a bit better than I expected. Videos kept going out. Staff were great. Plane landed well!"

Cons: "Bad"

Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."

Pros: "same comments as above"
Cons: "same comments as above"

Cons: "Tight aisle"

Pros: "Courteous staff"
Cons: "Incremental delays for mechanical problems. But it was the earliest I have ever been late"

Pros: "Nothing"
Cons: "A lot. They could have had the decency to empathize with new travelers in this pandemic situation."

Pros: "Very comfy. Got in early."
Cons: "Need The Rona to be done already! No in-flight service"

Pros: "Low cost flights with no frills works for me. If you want perks, don't use Frontier. Simple, right?"

Cons: "Stop flying all together."

Pros: "Not too much - the crew was nice."
Cons: "My flight from St. Louis to Denver did not charge me for a carryon bag. I was very surprised to be charged $50 for my carryon bag at the Denver checkin, When I complained I was presented with an incredibly rude attitude. The flight was crowded and the space was so very small and cramped. I will never fly Frontier again. Your cheaper rates are not worth the flight experience."

Cons: "Takes forever to load the passengers. Then sit and wait, but at least the temperature was good. Then had to wait for ground crew to dock us."

Pros: "The crew was great!"
Cons: "If you want anything to eat or drink during the flight, you have to pay for it. The experience would be much better if those things were complementary, as they are with most airlines."

Pros: "For the price it's a good option. Just be aware of uncomfortable seats and cramped conditions ahead of a long flight."

Pros: "The passengers"
Cons: "Staff rude. Plane not fully supplied. Frontier doesn’t treat Reserve, National Guard or Retired military the same as Active Duty. Frontier made me feel like my 20 years of service to this country meant nothing."

Pros: "Terrible"
Cons: "Just terrible"

Pros: "Pricing"
Cons: "The space. Very uncomfortable"

Cons: "I didn't like how it was delayed for 2 hours. I bought this ticket to get home to see my fiancé because he was coming home from deployment. Then with it being delayed caused problems"

Pros: "Very professional"

Pros: "Plenty of overhead space available. Just enough legroom. A good economy airline."

Cons: "not only did i have to pay for food but i had to pay $40 for a carry"

Cons: "Confusing bag fees"

Pros: "See above."
Cons: "See above."

Cons: "Paying extra for baggage."

Cons: "We boarded an hour late on the return trip. We were never informed that there was going to be a delay,"

Cons: "delay"

Cons: "Arrived about an hour late"

Pros: "Inexpensive"
Cons: "Seat extremely uncomfortable for a person my height (6') and not adjustable in any way. Not a ton of leg room either, though not noticeably less legroom than other airlines."

Cons: "Give me a break"

Pros: "Same as above"
Cons: "Same as above"

Pros: "I arrived"
Cons: "Late - as usual!"

Pros: "it was a great trip."

Cons: "same as above"

Pros: "That I was allowed to move over and not be squished"
Cons: "How long it took for the idiots on the plane to just sit down and buckle up so we could pull forward to the gate"

Cons: "Terrible"

Cons: "Everything I hated"

Pros: "Delay for too long. It took so long after landing! What are the ground crews doing?"

Cons: "The plane was delayed in Denver for over an hour with little explanation as to why, communication with customers is a must."

Pros: "Good, economical airline"
Cons: "Took forever to get off the ground"

Cons: "Frontier charges for the most basic amenities that other airlines provide (non alcoholic beverages and carry-on luggage space)."

Cons: "We experienced an unannounced, significant delay in boarding and departure."

Pros: "Nothing"
Cons: "Everything"

Pros: "Letting me in though I got a bit late to the gate, due to unexpectedly log TSA lined"

Pros: "NOTHING"
Cons: "EVERYTHING"

Pros: "Crews were polite"
Cons: "No TSA Pre-Check Not even complimentary soft drinks!"

Cons: "Both the outbound and return flights were late. Slowest baggage claim in the industry. Will never use this airline again."

Cons: "Seat was awful even though I paid for an aisle."

Pros: "The plane was new and clean, the staff was efficient."
Cons: "The seat was really uncomfotable"

Pros: "Nothing."
Cons: "Everything"

Pros: "I lived"
Cons: "Flying"

Cons: "Don't think because they advertise low fares that that's what you're going to pay. You get charge for checking in bags carrying on bags. You get charged extra to pick a seat if you want to sit with your family. You get charged if you want any snacks on the plane or drinks. With all the Fees I should have used Delta"

Cons: "Delayed until 3 am"

Cons: "luggage was lost seating very cramped had to rush to board, almost missed connection"

Cons: "My bags as well as my associates bags ( 13 people total) were not sent to our destination. Therefore we were at our work convention without our suits, and no running material for our company wide 5k . It was raining so I had soaking wet clothing and no change of clothes. All in all not very pleased with my experience."

Cons: "Frontier is constantly late!"

Pros: "Pricing"
Cons: "Couldn't pick a seat prior to check in without a fee"

Pros: "The spirit employees were very helpful when I checked in"

Cons: "Only book two people per side"

Cons: "That’s everyone should keep their mask on"

Pros: "Noooooo"
Cons: "The check in staff. Had No sympathy that I had to leave my things because I was not charged the 1st time I went. But I. The way back u was getting charged I had the same bags as the 1st flight. Then 1 of my kids mask broke and I had no card mask should be giving out if a person is not weak g one. I am very unhappy with spirit"

Pros: "Good service"

Pros: "Early arrival"
Cons: "No wifi"

Pros: "Nothing"
Cons: "Overcharge people for luggage."

Cons: "Everything"

Pros: "Of how simple it was"
Cons: "Nothing"

Pros: "Outstanding service"
Cons: "No complaints"

Pros: "Wow-upgraded for $15-it was like flying in first class!"

Pros: "Nothing"
Cons: "Everything"

Pros: "Baggage charge was not as depicted as it was on your Website."

Pros: "Everything was just what I expected. Thanks!"

Pros: "NOTHING"
Cons: "EVERYTHING, Lets learn to do our jobs"

Pros: "Will NEVER book with Spirit"
Cons: "Soooooo uncomfortable"

Cons: "Classic bait and switch scam. This company should be shut down by the US attorney general"

Pros: "The plane took off and landed safely"
Cons: "The seating was crunched and left me filling crushed."

Pros: "Went for the better seating. Glad I did. It was a pleasant surprise"

Pros: "What did I like? Nothing."
Cons: "What didn't I like? Everything"

Pros: "boarding as quick and efficient"
Cons: "they gave us a menu and when we ordered they di not have what we ordered. Mind you their were 3 of us and everything we ordered they didn't have."

Cons: "Small space, lots of delays and horrible service"

Cons: "Added fees"

Cons: "Alaska would've been a much better and more economical choice. Had no idea Spirit charges for bags until after I bought the ticket through Khyak. They might've said something! Also, Alaska has free carryons, diet cokes and peanuts. Spirit won't be around long."

Pros: "Was really quick , & everyone was friendly !"
Cons: "Everything was great !"

Pros: "The price."
Cons: "The Terrible American Lack of Service, and the malfunctioning website."

Pros: "Needs more room. Packed like sardines"

Pros: "Good seat, enough room"
Cons: "Cost for food"

Pros: "Nothing"
Cons: "Small space. Attendant was rude."

Pros: "the service"
Cons: "the only problem i had was the delay."

Cons: "Flights delayed multiple times both ways."

Cons: "Luggage cost put complete ticket price higher than competitors in which first luggage is free. Also competitor includes complimentary snack and/or beverage"

Pros: "Delayed - No reason given"

Pros: "Nothing"
Cons: "Complete incompetence"

Pros: "Every was great in general"
Cons: "Baggage fee is ridiculous high"

Pros: "Nufin"
Cons: "Everythang."

Cons: "The delays were confusing and I froze all night on the plane."

Pros: "Funny instructions while talking about safety and rules on the plane"
Cons: "Pilots were over half hour late"

Pros: "They treated me with extra respect and kindness because I was military."
Cons: "Nothing was to my disliking."

Pros: "It was cheap."
Cons: "Pilot did not land the plane on the first try. Did not go on the intercom to explain himself either. Terrifying."

Pros: "All was great but the extra large seat did not recline?"

Cons: "Wait too long"

Pros: "Nothing"
Cons: "Everything"

Pros: "Easy to board no delay and easy to get out"
Cons: "Seating is a little uncomfortable just like any other air line"

Cons: "Too many fees"

Cons: "Faster~~~~~!"

Pros: "Nothing"
Cons: "Everything"

Pros: "Price"
Cons: "They lost my luggage"

Cons: "Crappy planes, boarding personnel, and terrible baggage policy"

Pros: "Original fare was cheap-ish"
Cons: "Terrible service and daylight robbery with the carryon fee"