Louisville car rentals
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Louisville, KY
Jul 7 — Jul 14
Same drop-off
Louisville, KY
Thu 7/7
Noon
Thu 7/14
Noon
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Louisville car rental information
| Pick-up location | Louisville |
|---|---|
| Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Premium, Standard, Standard SUV |
| Rental locations | 35 |
| Airport locations | 11 |
| Popular agencies | Thrifty, Dollar, Avis, Budget |
Cheap car rentals in Louisville
| Economy | $30/day |
| Compact | $29/day |
| Intermediate | $31/day |
| Standard | $36/day |
| Full-size | $38/day |
| Premium | $43/day |
| Luxury | $43/day |
| Intermediate SUV | $41/day |
| Standard SUV | $50/day |
Louisville car rental reviews and directory
Alamo
6.7
Good
183 reviewsCleanliness
7.2
Comfort
7.4
Pick-up/Drop-off
6.5
Value for money
6.4
One location in Louisville
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Reviews
8.0 Excellent
Jan 2021
Pros:
Staff great easy drop of ffCons:
Lower prices of one way drop off8.0 Excellent
Jan 2021
Pros:
Staff was greatCons:
Lower prices for one way drop off2.0 Mediocre
Dec 2021
Pros:
Nothing. They will let you book a car without having any cars!Cons:
Actually had cars available.2.0 Mediocre
Dec 2021
Pros:
The car was nice/cleanCons:
I reserved a car for 12pm ET. Upon arrival, I was told there were no available cars and would need to wait a few hours until other drivers return their vehicles. I was stuck at the airport with nowhere to go, finally got a car around 2:30pm but didn't arrive in the evening until late Saturday evening. When I originally inquired about how there were no cars available despite confirming a reservation the week before, the front desk employees got a bit defensive. In the end, I made it to my destination. But it was a pretty bad experience overall.3.2 Mediocre
Oct 2020
Pros:
Had to wait an hour in the cold standing in the lot waiting for the car. The attendant just came once and said we have your car in a few and the. Disappeared back in his booth and just ignored when ever I asked how long do I have to wait.Cons:
Have my car ready and provide a discount, communication about the vehicle. Better customer service10.0 Excellent
Sep 2020
Pros:
The lady on phone was nice the airport people where nice it was clean in airport and easy to rent carCons:
Nothing at all wpsh I could get capr apt airport without online reservationHertz
6.0
Good
114 reviewsMost popular
Cleanliness
5.8
Comfort
5.8
Pick-up/Drop-off
6.9
Value for money
6.4
4 locations in Louisville
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Reviews
2.0 Mediocre
Jan 2022
2.0 Mediocre
Jan 2022
8.0 Excellent
May 2021
Pros:
YesCons:
I called 24 hour assistance. Waited 42 minutes. No help8.8 Excellent
Jun 2020
Pros:
YesCons:
Stop pushing for extra stuff to pay for.10.0 Excellent
May 2020
Pros:
Super friendly staff10.0 Excellent
Mar 2020
Pros:
The price.Cons:
Speed and efficiency of pickup and return.Budget
5.6
Okay
116 reviewsCleanliness
6.2
Comfort
6.2
Pick-up/Drop-off
5.3
Value for money
5.9
4 locations in Louisville
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Reviews
8.0 Excellent
Jun 2021
Pros:
Very friendly and helpful knowlegableCons:
Everything was on point8.0 Excellent
May 2021
Cons:
Cost.8.0 Excellent
Jan 2021
Pros:
Staff was friendly, professional, and super efficient.Cons:
Vehicle smelled like cigarettes and was covered up by air freshener. Exterior was dirty. Other than that. Vehicle was nice and drove great!10.0 Excellent
Dec 2020
Pros:
Staff was super friendlyCons:
The only negative is the vehicle I received had a knocking sound coming from somewhere and I kept getting a message that it needed to be serviced.3.6 Mediocre
Oct 2020
Pros:
Desk lady was super patient with me and very friendly.Cons:
Car selection, pre-rental inspection, communication. I called 7 times every hour to half hour and never go ahold of anyone at the local office. Was charged for a second day rental, we didn’t even have the car 36 hours. Local office was closed at 4, so I couldn't call and communicate the massive wreck that delayed us before returning on time. When I finally made it to the car return, the dude who took my keys never said anything to indicate I’d get charged another $125. I rent 8-10 cars annually for my business, and figured I’d give budget a chance to see why it’s cheaper. You get what you pay for. Never had an issue with enterprise or hertz.3.6 Mediocre
Oct 2020
Pros:
Car was newerCons:
Car smelled bad of marijuana when picked up and wasn’t cleaned at all. Terrible customer service as wellDollar
4.6
Okay
112 reviewsCheapest deal
Cleanliness
5.7
Comfort
6.0
Pick-up/Drop-off
4.0
Value for money
5.5
One location in Louisville
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Reviews
10.0 Excellent
Jul 2021
2.0 Mediocre
May 2021
Cons:
If they actually had cars available. Why take a reservation if you have no cars?2.0 Mediocre
May 2021
Pros:
Car was clean, drop off was easy.Cons:
When I arrived, there were no cars available. There was a group of about 15 of us that were told we had to wait 2-3 hours for a car, this after standing in line for an hour just to check in.2.0 Mediocre
Mar 2021
Pros:
I can't say anything positive about dollar.Cons:
I had to wait an hour and a half for a vehicle. The car they gave me wasn't as nice as what I booked. It smelled like incense and vape. I would not recommend booking with Dollar. Kayak was trying to pass me off to Budget to resolve the issue. Dollar was telling me to talk to Kayak. I do not like renting through third party companies such as Kayak. No accountability or care for the customer.10.0 Excellent
Nov 2020
Pros:
Very Accommodating and hearty staffs, and Rental understanding and agreement is exceptionally good. Early Morning returns makes it super excellent.Cons:
Keep up the warm and enthusiastic service approachability.4.4 Okay
Jul 2020
Cons:
The agent at the desk kept trying to push me on the extra insurance that I didn’t need or want. When I got to my car, the sticker that sealed the drivers door was already broken and the car was not very clean. Since I had already been there over an hour I just took the car as is. When I got home, my husband found marijuana in the middle console. I called customer service to make them aware that the car wasn’t cleaned out from the previous renter and I was transferred around and put on hold for over an hour. I hung up and submitted and email complaint through the website and never heard anything back. When I returned the car, I told them again what had happened and the agent apologized. I was never offered anything more than that one apology after the fact. I will not rent from any of the Hertz companies again.Thrifty
6.9
Good
94 reviewsBest rated
Cleanliness
8.0
Comfort
8.6
Pick-up/Drop-off
4.6
Value for money
7.3
One location in Louisville
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Reviews
7.2 Good
Nov 2020
Pros:
Agent at desk was friendlyCons:
I was assigned a car but it was not in it's location. I had to find an employee to find another car for me, which took about 15 minutes. The car I received was dirty and definitely wasn't cleaned beyond pre-covid standards. I'm not a germ freak, but greasy fingerprints on the screen and doors and a greasy feeling steering wheel are just nasty.6.4 Good
Sep 2020
Pros:
Never like the "up sale" stuff.Cons:
The fact that a spouse is not free to drive?! Really in this day and time? Thrifty is on my short list to never use again.7.2 Good
Aug 2020
Pros:
The price and the vehicle was great.Cons:
At pickup, the vehicle was not ready, and had to wait. The help desk seemed to not want to be working. There was no information given about the return of the vehicle. I had to ask about return from the man working the gate, but even that was not enough. At return, there was no one to close the transaction, Just a sign saying to leave the keys in the car. I had to work with customer service for the next two days to get the extra daily charges removed from my credit card account because no one at the drop off location closed the account. I'll not rent from Thrifty and associated companies again.9.6 Excellent
Jun 2020
Pros:
Staff pretty straight forward, not super friendly but nice enough.Cons:
Drop off was a bit confusing. No attendant, no instructions.2.0 Mediocre
May 2020
Pros:
Horrible customer service. Getting help took an extremely long time. Bi will never use Tjrogty or Hertz againCons:
Actually being helped instead of having to wait long periods of time to have someone keep telling me their company policy does not allow this or they or the other thing10.0 Excellent
Feb 2020
Pros:
Jeff is who helped me at pick up and he was professional, delightful, helpful and friendly. Our car was clean and ready to go. Everything about my rental experience was flawless.Enterprise
6.7
Good
77 reviewsCleanliness
6.9
Comfort
6.5
Pick-up/Drop-off
6.5
Value for money
6.6
15 locations in Louisville
Locations in Louisville
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Reviews
10.0 Excellent
Apr 2021
Pros:
everything easy upgrade, weekly rate, personnel at this locationCons:
nothing10.0 Excellent
Mar 2021
Cons:
Office was not open on Saturday and I could have saved day on rental total. Otherwise everything was great2.0 Mediocre
Mar 2021
Pros:
Nothing. The customer service was horrible they called me to confirm I showed up to pick up the rental they didn’t have it then they said they were going to bring me a car within the hour didn’t happen. Then they called me six hours laterCons:
Been more professional ahead better customer service8.0 Excellent
Dec 2020
Pros:
Picking up at the airport was really difficult of you are not familiar with the process. I called for instructions on where to go and got nowhere with the call center. The call was then dropped. The local folks on the other hand were great - friendly, professional and helpful.8.0 Excellent
Sep 2020
Pros:
Yes6.0 Good
Aug 2020
Pros:
late being picked upCons:
discountPayless
5.0
Okay
40 reviewsCleanliness
4.0
Comfort
6.0
Pick-up/Drop-off
5.0
Value for money
5.5
One location in Louisville
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Reviews
2.0 Mediocre
Mar 2021
Cons:
Use a different company. My flight from Afghanistan had engine problems and we did emergency landing and forced. To spend night in Bulgaria. I called in as soon as plane landed to cancel or pushback one day but agent said no help. When I finally got to Car Rental in SDF they double charged me and the rates went up to a premium of 85 dollars a day. But thank God we didn’t crash and all of us military got home to the USA safe and next time I just will not book their Kayak10.0 Excellent
Nov 2019
Pros:
Loved the car10.0 Excellent
Sep 2018
Pros:
Extremely pleasant gentleman working at the rental counter Easy pick up/drop off Better car than I expected to getCons:
Nothing to mention8.8 Excellent
Jul 2018
Pros:
I loved driving the Ford Taurus! It was very nice and reminded me of a luxury car with the cream leather interior. The checkout process was very easy and quick! The checkin was even faster! Plus the value was amazing through Kayak.Cons:
They don't do a walkthrough with the car. My rental had a damaged console in the middle, stains on the carpet, and a burn mark. I didn't want to be held responsible so I took pictures.10.0 Excellent
May 2018
Pros:
It was great value for the money and the service was awesome.4.8 Okay
Dec 2017
Cons:
Very slow pickup, clerk did not know how to use the computer system and had to ask someone. Drop off was a mess as their computer system was down so the clerk asked me to hang out and wait for a bit. I responded that I had a plane to catch and that they would have to figure it out on their own time, which seems correct.National
7.0
Good
12 reviewsCleanliness
7.3
Comfort
9.3
Pick-up/Drop-off
7.3
Value for money
8.0
One location in Louisville
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9.2 Excellent
Jul 2020
Pros:
Very clean, drove off in less than 2 minutes!!!!!6.0 Good
Feb 2020
Pros:
Too expensive for a 2 hour travel rentalCons:
Be more competitive pricing9.6 Excellent
Oct 2018
Pros:
Quick check in Walk straight to car No hassle departure from parking lot Easy, no hassle drop off Close to terminal Great customer service - polite, helpful and fastCons:
price could have been a little lower8.0 Excellent
Aug 2017
Cons:
Found a used water bottle under front seat and luggage tags in the trunk2.0 Mediocre
May 2016
Cons:
I called National and cancelled the rental the same day as my search changed the rental dates and I did not notice until after I booked. I was still charged the additional insurance to my credit card and now fighting to have that refunded.10.0 Excellent
Mar 2022
2.0 Mediocre
Nov 2021
9.2 Excellent
Jul 2020
Pros:
Very clean, drove off in less than 2 minutes!!!!!6.0 Good
Feb 2020
Pros:
Too expensive for a 2 hour travel rentalCons:
Be more competitive pricing9.6 Excellent
Oct 2018
Pros:
Quick check in Walk straight to car No hassle departure from parking lot Easy, no hassle drop off Close to terminal Great customer service - polite, helpful and fastCons:
price could have been a little lower8.0 Excellent
Aug 2017
Cons:
Found a used water bottle under front seat and luggage tags in the trunkAvis
4.3
Okay
22 reviewsCleanliness
4.3
Comfort
4.3
Pick-up/Drop-off
4.3
Value for money
4.6
4 locations in Louisville
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Reviews
10.0 Excellent
May 2019
Pros:
Fair price. Helpful staff and they valued my time and got me on my way.Cons:
Fresh baked cookies at the counter would have been great.4.0 Okay
Jul 2016
Cons:
I waited four hours for a replacement in Newark. I ended up having to pay for a hotel because I got drowsy after waiting for four hours. I called Louisville to advise I was delayed and they still charged me for an extra day. Credit has not come through.6.0 Good
Jun 2016
Pros:
The car was clean and a nice vehicle.Cons:
The car was not ready for us at the designated time. Then the attendant said they did not have one at all. After several hours she found one at another site. All this caused stress and delayed our vacation by more than 5 hours. Then the price was even higher than originally quoted not a single discount for my inconvenience or their confusion.9.6 Excellent
Oct 2015
Pros:
helpful desk staff and cars right there at the terminalCons:
first car was dirty and the one person in the parking lot was on a phone in a running car near us talking loud with a foul mouth. It would be better for Avis if he was cleaning the dirty car they first gave us2.0 Mediocre
Jun 2022
2.0 Mediocre
May 2022
4.0 Okay
Apr 2022
2.0 Mediocre
Apr 2022
6.0 Good
Jan 2022
10.0 Excellent
Oct 2021
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Louisville
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Louisville
U-Save
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Louisville
770 travelers who rented a car in Louisville gave the car agency they used an average rating of 5.7
Car rental locations in or near Louisville
Good to know
Most popular agency | Hertz |
|---|---|
Most popular car type | Intermediate |
Average price | $71/day |
Good deal | $56/day |
When to book a rental car in Louisville
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Louisville
- Ready to rent a car on your road trip to Louisville? Instead of using public transport, rent a car for an ultimate sense of freedom while exploring this city. There is no better way to see all that Louisville has to offer than by roaming around its charming streets. From the Highlands to the Ohio River to Cherokee Park, the city has plenty of sights to discover by car.
- If you are flying into Louisville, it’s good to know that there are two airports: Louisville International and Bowman Fields. When you land at Louisville International Airport you will find the car rental counters on-site at the airport’s main Terminal. Once you get into arrivals, the car rental counters are located on the lower level near baggage claim.
- Drivers new to the state of Kentucky will have to navigate various interstates, county roads, and city streets, along with rural and secondary roads. Louisville has many bicycle lanes to cater for its large bicycling community, so look out for cyclists in the city. During winter, be prepared for heavy snowfall and decrease your speed when driving in tough conditions.
- Driving on Louisville’s crowded interstates during rush hour, particularly around Spaghetti Junction where three major interstates meet and merge, means you will encounter heavy traffic at some point. You should avoid driving in the morning, from 7:00 am to 9:00 am and during the afternoon between 4:00 pm and 6:00 pm. On Thursdays you can expect delays during the evening commute on Thursdays, while on Friday mornings the rush hour is much lighter.
- 25% of our users found rental cars in Louisville for $56 or less
- Book your rental car in Louisville at least 1 day before your trip in order to get a below-average price
- Off-airport rental car locations in Louisville are around 32% more expensive than airport locations on average
- Intermediate rental cars in Louisville are around 54% cheaper than other car types, on average