Pros (+) Rooms were nice and grounds were beautiful and peaceful.
Cons (-) Food not the best but service was excellent!
3 stars
Sanctuary Hotel Luang Prabang
Photos of Sanctuary Hotel Luang Prabang
Overview
Eco-certified hotel with a full-service spa connected to a shopping center in Luang Prabang A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Sanctuary Hotel offers 30 air-conditioned accommodations with tablet computers and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers. Recreational amenities at the hotel include an outdoor pool and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Sanctuary Hotel Luang Prabang
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Pajamas
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Packed lunches
- Shared kitchen
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Seating area
- Garden view
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Lockers
- Telephone
- City view
- Storage available
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Non-feather pillow
- Designated smoking area
- Private entrance
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Tumble dryer
Pool and spa
- Spa and wellness center
- Outdoor pool
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Cooking classes
Health and safety
- Daily housekeeping
- Safe
Reviews of Sanctuary Hotel Luang Prabang
9.1
Wonderful
569 verified ratings
Wonderful
365
Very good
142
Good
35
Okay
17
Fair
3
Mediocre
4
Poor
3
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly service. Many highlighted the beautiful garden and peaceful atmosphere, making it an excellent choice for relaxation. However, some mentioned the small size of the pool and outdated room facilities as areas for improvement.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful oasis with lovely gardens, a serene pond, and a peaceful location. Guests can also enjoy a spa and wellness center, outdoor pool, and the option to participate in cooking classes.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenient access for those traveling by car.
How is the food quality at the hotel?
Guests can expect a delicious buffet breakfast with a good range of Western options, as well as a restaurant and bar with tasty food and a variety of menu choices. The hotel also offers special diet menus upon request.
What can guests expect in terms of cleanliness?
The hotel provides clean and well-maintained rooms and facilities, ensuring a comfortable and pleasant stay for all guests. Additionally, the hotel follows all safety protocols as directed by local authorities.
How is the customer service at the hotel?
The staff at the hotel are known for being friendly, helpful, and attentive. Guests can expect excellent service, including assistance with booking tuk-tuks, exchanging money, and arranging transportation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Garden View
Many guests enjoyed the peaceful and beautiful gardens, so consider choosing a room with a balcony overlooking the garden for a serene experience.
Take Advantage of Free Bicycle Rental
The hotel offers complimentary bicycles, making it convenient to explore the nearby attractions and take a city tour at your own pace.
Consider Off-Season Specials
Guests found great off-season specials, so it's worth checking for any promotions or discounts during the low season in September.
Request a Quieter Room
If you're sensitive to noise, consider requesting a room further away from the road to ensure a quieter stay, as some guests found the initial room location noisy.
Explore Nearby Attractions
The hotel's location within walking distance to the night market, temples, and eateries makes it convenient for guests to explore the local area and enjoy the peaceful surroundings.
Enjoy the On-Site Spa and Wellness Center
Take advantage of the hotel's spa and wellness facilities for a relaxing experience, as several guests appreciated the serene atmosphere and the clean pool.
Try the Hotel's Restaurant
While some found the restaurant a bit pricey, others praised the delicious food, so consider trying the on-site dining options for a convenient and enjoyable meal.
Utilize the Free Push Bike Rental
Guests appreciated the free push bike rental, which can be a convenient way to explore the town and its surroundings at your own pace.
Consider Room Selection for Best Views
Some guests recommended rooms facing the lily ponds and beautiful plants for a relaxing and picturesque experience, so consider requesting a room with this view.
Take Advantage of Helpful Staff
Many guests praised the friendly and helpful staff, so don't hesitate to seek assistance from the accommodating hotel team during your stay.
Location
Kitsalat Road, Ban Aham, Luang Prabang
What's nearby
- Traditional Arts and Ethnology Centre278 yd
- Phu Si0.3 mi
- Wat Mai0.3 mi
- Royal Palace Museum0.4 mi
- Night Market0.4 mi
- Golden City Temple0.9 mi
- Pak Ou Buddha Caves12.2 mi
- Kuang Si Falls13.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sanctuary Hotel Luang Prabang
Low season | March |
|---|---|
High season | January |
Average price (weeknight) | $148 |
Average price (weekend night) | $170 |
When to book a room at Sanctuary Hotel Luang Prabang
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sanctuary Hotel Luang Prabang
FAQs when booking at Sanctuary Hotel Luang Prabang
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See most recommended stays in Luang PrabangGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Luang Prabang |
Distance to airport | 1.9 mi |
Everything you need to know for your stay in Luang Prabang
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