Luang Prabang hotels

Pros: The location is perfect, view on the river. Breakfast is very good. The personnel and the staff are excellent, very friendly, and they read your questions, so you not have to ask ! This is in my opinion one of the places to stay in Luang Prabang. For me as a frequent traveller this resort is the best I ever visited.

Cons: None

Pros: From arrival to departure everything perfect! The team on spot is eager to fulfill all guest needs and requests. The rooms are beautifully decorated, WiFi very fast and the pool just leaves you breathless and makes the perfect holiday. Would book here again.

Pros: Rooms are beautifully decorated and very comfortable. Love the pool area! Will be my first choice of hotel when i visit Luang Prabang again!

Cons: location is not very close to town area but it's manageable.

Pros: Everything! The staff were lovely. The pool was much bigger than it looked online and the resort was colonial in style and very leafy. Lovely atmosphere. Really enjoyed a cocktail by the pool! We borrowed bikes to cycle into town over the French bridge. The bikes had a child seat for our 4 year old. If it was really hot then we took the free shuttle into town. Highly recommend this hotel. We could see Mount Phousi from our balcony.

Pros: The staff was incredibly friendly and helpful. Great experience!

Pros: Clean, comfortable rooms. Staff really friendly and helpful especially in booking restaurants and activities. The pool is fabulous and enjoyed using the bikes to go sightseeing.

Pros: Fantastic hotel fantastic staff

Cons: Nothing

Pros: Clean, great pool, lovely staff and service

Cons: The bicycle wasn’t comfortable to ride

Cons: Too many mosquitoes... but that was how Luang Prabang was

Pros: A gorgeous property tastefully made and decorated, extreme levels of comfort and hospitality. The staff is exemplary and make you really feel like family- On at the reception, Manager Chanh, the boys at the breakfast room, poolside- everyone takes pride in their hospitality and you can feel it. We were upgraded to a stunning room, but even if we hadn’t, the staff by itself would have made this a perfect experience. Room was well appointed and equipped. Super helpful staff, no request was too much, and always smiling. This is an establishment that the owners should be proud of. Location is right next to the old French bridge and about a 10-15 minute leisurely walk into old town. Plenty eating places within a short walk. The shuttle service was great too because of the hot days. With the mighty Mekong running right next to us, it was a beautiful setting at breakfast. Thank you for the set dinner, it was delicious and much appreciated!

Cons: WiFi didn’t quite reach our room by the pool, but really we shouldn’t have been looking for internet in a place like this :)

Pros: The jungle feel, very authentic experience. The bungalows were beautiful and the breakfast was yummy.

Cons: The wifi constantly dropped out. I would recommend that a stronger system is installed.

Pros: I would definitely recommend the riverside bungalow. The views are gorgeous and it's very private and peaceful. Breakfast is huge and delicious and there's a lot to choose from. The bungalow is very big and comfortable. Free water refills, free bikes, free shuttle to the center, a refreshing pool and friendly smiles are other perks of this place.

Cons: I liked it all

Pros: Breakfast excellent and extensive Location is perfect on the river slightly out of town. Use a free bike to go back and forward

Cons: The weather-- but it was ok enough....

Pros: We had a wonderful stay at a riverside bungalow here: the surroundings and the garden provide a stunning setting; all staff were helpful and made special efforts to make us feel at home; the room is spacious, super clean, and stylish. Breakfast is served on the patio of the bungalow; and there is a regular shuttle service to/ from the center of town.

Cons: If you don't mind a location outside the peninsula heart of town and if the price does not provide an obstacle, then I can see no drawbacks (perhaps with the exception of the mediocre wifi connection inside our bungalow at the edge of the hotel).

Pros: Bungalows on the river with private balcony. Breakfast served their daily. Very friendly staff. Free buses to and from the centre of town.

Cons: There's no tv if that bothers you but otherwise I loved it.

Pros: The cabins overlooking the river were private and it was lovely getting breakfast on the balcony. The breakfast was AMAZING. Free bicycles for use (which I used every day) and free shuttle to/from town. Everything was super clean and the staff were lovely.

Cons: They could have offered more information about things to do in town and also practical advice about seeing by waterfalls. They said flip flops would be enough (but you definitely need covered shoes if you want to climb up)

Pros: The location was peaceful, a bit further outside of Luang Prabang then I anticipated. But the Guesthouse has a free shuttle service which worked really well for getting in and out of town. The bungalows are charming, the beds are comfortable and the bathroom is a nice size with a good functioning shower. Breakfast is served on the private terrace of your bungalow. The quality and quantity of the food was good with a nice mix of fresh fruits, bread, eggs and even noodle soup. The people are lovely and go out of their way to help you. We very much enjoyed our stay here.

Cons: The only minor things are not really the fault of the guesthouse, like the wifi not being strong enough at times. And in June Laos is extremely hot so in the daytime the air-conditioning and fan in the bungalows have a hard time keeping it cool. Though at night the temperature indoors was cool enough to sleep.

Pros: We had a fantastic stay here. The staff were very friendly and helpful. Nothing was too hard for them. The breakfast was fantastic and delivered to your room punctually. Great choices should suit anybody. The gardens were lovely and the view from the balcony was great. Out of town a little bit but only 5 minutes in the courtesy bus. Also free use of bicycles was fun. would highly recommend.

Cons: Couldn't really fault this place. The pool was across the lane but that wasn't a problem. The pool was pristine. Only issue was that you couldn't really walk to town but it didn't bother us.

Pros: I stayed at Thongbay with a friend and Could not have been more satisfied with the guest house. Our bungalow overlooked a beautiful garden and every morning we had a delicious breakfast on the porch. The staff was incredibly helpful and organized transportation throughout Luang Prabang for the whole stay. The bungalow was clean and comfortable. Air conditioning was a huge plus!

Cons: The location is a bit far from the center of town, but they do have a free shuttle that runs several times during the day. It would have been nice to have had a little more flexibility in terms of our ability to get into the main part of town, but we made it work!

Pros: Breakfast and dinner were delicious and stuffs were kind. Everything is clean.There are a lot of green, and it's near liver. I really relaxed with beautiful environment.

Cons: Some geckos came in our room. They are not dangerous but I felt scared a bit.

Pros: Great staff location breakfast found a secret hideaway that we will never forget staff beautiful

Cons: Everything was wonderful

Pros: Staff, location, ambiance and decor.

Cons: Same breakfast every day, poor attention to detail and more reactive than proactive approach.

Pros: Lovely property with soul

Cons: Nothing

Pros: The breakfast is one of the best i ever took in a hotel.

Pros: Really nice manager and staff. Fun to have bikes. Good breakfast that you get to order! Great town to ride bikes around and several good restaurants and coffee shops to go to.

Cons: We liked it. Perhaps bikes could have been a little better but they worked!

Pros: everything was perfect staff amazing

Pros: Food, friendly helpful staff and the free bikes - we used them every day from early until bed time.

Cons: The bed was too hard for my taste, but that's Asia

Pros: The atmosphere and its greenery was superb.

Cons: The aircon in the room needs overhaul.

Pros: We had a fantastic stay at Satri House. The hotel itself is full of charm and really comfortable. It's location is ideal too : walking distance to the town centre and if you want to borrow some bicycles, it is only a short ride to the many temples and restaurants. The staff is absolutely lovely and everything is done with a smile. We felt pampered, special and so relaxed during our stay. We could have stayed there forever.

Cons: What is there not to like? Nope, can't find anything!

Pros: Attention from staff was excellent--Robert, the manager was so friendly, helpful & informative. The gardens & pools were peaceful & serene. Breakfast --great tasty selection

Pros: The room was very spacious and comfortable. The grounds are beautiful and being at this hotel is really peaceful and relaxing. We loved the bikes they had available for use. We really appreciated the complimentary late check out!

Cons: The air conditioner is positioned in a way to blow very hard (even on low) directly on you in bed. Thankfully the mosquito net provided a slight buffer. For safety, it would be great if the bikes also had lights for use at night.

Pros: Everything, especially the stuff

Cons: Nothing

Pros: The breakfast was perfect, everyday delicious and with fresh fruits. The personal, especially Tsai was very helpful and smiling. Always there for us.

Pros: The location near the river and close to town centre is ideal.

Cons: If you don’t like a lot of awful techno pop being blasted out of monster speakers all over the streets don’t come over Lao New Year.

Pros: The room and bathroom were large and very comfortable. Nice creature comforts included such as robe, slippers, bathroom amenities. The location was quite nice with great restaurants nearby. Short walk to the bamboo bridge.

Cons: The hotel requires full payment upon arrival which is a bit different from other experiences I've had. They do accept credit card with the usual 3% fee.

Pros: Superb location, extremely friendly and helpful staff. Overall perfect service for very reasonable price. Best place we stayed in Laos.

Pros: Location, staff are very nice, room is clean

Pros: The people! Which makes a huge difference!

Cons: Everything was good!

Pros: There was always someone who speaks English near reception.

Cons: We liked all.

Pros: The staffs are very helpful and professional; the breakfast is good; easy to go to the night market, sunset cruise; morning market.

Cons: Nothing

Pros: Very friendly and helpful staff. Organised cave tour and tuk Tuk to amazing waterfalls. Nice big room with bath tub. Free water refill to save plastic bottles. Lovely breakfast and great location right by the river. Highly recommended.

Cons: Nothing. Everything was great.

Pros: ฺThe location is near the tourist attraction.The hotel is beautiful and cleaness.The staffs are friendly.

Cons: The breakfast is good, but they are same in everyday.They should be changed for many various.

Pros: Decent breakfast, although items not replaced on occasion so no eggs for me one morning. Coffee from urn varied in strength from day to day. Hotel grounds beautiful, nice, if compact, pool and attentive pool service. Rooms are great, decent aircon and good firm mattresses.

Cons: Coffee at breakfast was ok, but not great. Disappointing that some items ran out well before breakfast finished. Don't expect working brakes on the free bicycles.

Pros: Staff, comfortable, clean, amazing breakfast at the lily pond. Everything was perfect.

Cons: Nothing

Pros: It is wonderful place to make anyone as a prince and princess. It would be the most wonderful experience during your visit in Luangprabang

Pros: Beautiful gardens. Very close to town.

Cons: We loved everything!

Pros: Everything was perfect. Location, service, staff and breakfast, all outstanding. The hotel grounds are impeccable, the lotus ponds are gorgeous.

Pros: The gardens and ponds within this hotel were the most beautiful tropical paradise and the nicest surprise. We stayed in the cheapest room and it was comfortable and lovely even though it didn't have an outdoor seating area. We stayed another two nights in a Heritage room and it was exactly the same but had a bath and outdoor seats, so you'll be happy no matter how much you pay. The breakfast.. AMAZING! Pool area great for reading during the day. The spa treatments were professional and relaxing.

Pros: Everything a great stay highly recommend this hotel

Pros: The entire thing. The grounds and ponds are amazing and stunning. The rooms are lovely. The bathrooms are so good and the staff are wonderful. The breakfast was excellent (as was the restaurant for dinner). The spa was great value for money and the pool was beautiful. All stylish and very orientated to couples and adults (more than kids)

Cons: Nothing really. The WiFi in our room was a bit weak but I didn’t go to Laos for the Internet.

Pros: Very calm and relaxing hotel with beautiful lotus ponds and an excellent restaurant. Great location as was an easy walk into the centre.

Pros: Very clean and river view room. Comfortable

Pros: Very friendly staff. Great rooms, spacious. A little walk into the city center. Free bikes, which we used a lot. Nice breakfast.

Cons: Bed is rather hard. But that's personal.

Pros: We had a beautiful room with a great river view and balcony. Super clean, spacious, and comfortable, great bathroom. Very good location, about a 15 min. walk to main sights and night market. Extremely friendly and attentive staff! Well worth the money. Highly recommended!

Cons: That we couldn't stay longer

Pros: A quite delightful hotel. Poised above the River Khan, the extensive use of wood gave it a lovely ambiance. Staff could not have been more helpful, courteous and charming. An abundance of fresh fruit at breakfast accompanied by a well calculated selection of cooked breakfast choices, served on a lovely verandah above the river; what a grand way to start the day. We had a King Room with Balcony and River View offering superb panoramic views that changed constantly throughout the day and with the weather. I'd strongly recommend reservng such a room. We will for our next visit.

Cons: Absolutely no negative aspects.

Pros: Great location, friendly staff and wonderful breakfast.

Cons: None

Pros: Very nice staff Great location Very clean and comfortable rooms/bathroom Free bottles of water, coffee, tea...

Pros: The whole place was absolutely amazing! Great service by staff! Went above and beyond :) they provided a drink and fruit on arrival and it was delicious. Then when we asked for another they gave it to us for free. Got a free upgrade. Would recommend to everyone

Cons: Nothing everything was so good

Pros: Wonderful staff, clean rooms, use of bikes

Pros: Nice location within walkable distance of town but very quiet for a good nights sleep. Excellent breakfast, really friendly staff. Room was large, clean and nice.

Cons: Really uncomfortable seating areas! Rock hard and sweaty. Defeated the object of trying to escape the room to sit elsewhere.

Pros: It’s right by the Mekong River. Good breakfast and helpful staffs. It’s quite and relaxing.

Pros: It is very good hotel the room is so nice and clean the breakfast is very good staffs are very friendly. I like this hotel

Pros: Very friendly staff Modern fittings in the rooms Excellent food options at the hotel restaurant Frequent shuttle service to the city

Cons: NA

Pros: The breakfast is top notch and one of the best I've ever seen in a resort. Beware when booking on booking.com that it will come up with breakfast or you will have to pay $12 per person per day for it like we did.

Cons: The internet is just bad period, it rarely worked and the hotel staff wanted to send someone to our room to show us how to connect to the internet 3days after being there. Also, they will try and make you take their tuk-tuks and taxis to town, we hate that kind of travel and love to do our own thing, we walked to the road and caught our own rides for just a few dollars.

Pros: The property it's self and the service of se staff - Rowan and Hugo.

Cons: No service at the pool - drinks and food near impossible to order. In the end over 2 hours at the pool with no drinks - had to walk to reception to ask for service, still took another hour after this. Toliet didn't flush in the room, overflowed first night. During rain advised to walk back from restaurant, as there was no buggy available (there was) - we got drenched while staff stayed dry. Ordered additional towels with room service - never arrived.

Pros: Great gardens, Kind staffs, Large pools, Amazing restaurant.

Cons: There was no barbell at the gym, but a smith machine.

Pros: Awesome stay, clean, riding the bike around the property, pool life, combined with rice fields and view of mountains, gym was up to date, workmanship, but the staff go the extra mile, soo polite, helping and greeting. shout out to the GM female, Thony and Rohan helped out a lot. decent prices for tours via private driver if you ask the guys at the desk...the lifts from rooms using the buggy

Cons: had blackouts at night, aircon cut out a few times, aircon cutting out I thought it wasn't strong enough...there was a roof fan. bar fridge wasn't cold. Bit for from town, so 50k cost to or from town if you don't get the schedule lift from Pullman

Pros: Amazing huge room. Lovely staff. Great pool and nice restaurant. Everything oozed 5 star but incredibly friendly. Good location close to the town with nice grounds and very quiet and peaceful. Luang Prabang a wonderful destination but we spent many of our afternoon s and evenings at the hotel as it was so nice

Cons: Can’t think of anything

Pros: great hotel with huge area to walk, spend time relaxing, 2 big pools and other private areas staff is from high quality standard equal to 5* - Staff management and restaurant Chef were very friendly

Cons: A bit far from the city center, free shuttles should be in higher frequency to allow more movement flexibility Aircon in heater mode does not work... a bit cold during fresh nights when i stayed there

Pros: The hotel was almost perfect, i saw a few of the 5 star hotels in luang prabang, pullman is definitely the best. It looks stunning, because its outside the city center (unlike the other 5 star hotels), the property is large, beautiful and very relaxing.

Cons: They can only improve slightly on a few minor things, the wifi should be faster and the hotel has only 1 restaurant, for a hotel this large, the pullman should have atleast 1 or 2 more restaurant options. However the food at the 1 restaurant they have is very good.

Pros: Everything was amazing! The rooms are new and clean, very spacious, pools were nice as well. Very satisfied with breakfast - a lot of Eastern/Western cuisine choices. Super appreciate the mosquito solution they spray around the territory - I always get bitten to half-death by mosquitos in South East Asia, but not this time. Yoga, Thai boxing, SPA activities can be booked during stay. The staff were super helpful, helped us arrange transportation at all times, and the city center hotel shuttle is very convenient too. The hotel territory is very spacious, so you rarely even meet other guests. Waterfalls are a half hour shuttle ride away, same as the city center. Superb scenery too - mountains, rice terraces and serenity. Excellent experience all around and highly recommended!

Pros: It’s so good. This is my first time in pullman ,I think it's really comfortable. The staff of the hotel is very considerate. The environment of the hotel is very beautiful.

Pros: Great service, excelent location, very good breakfast with an amazing view. This place, as well as Luang Prabang itself, was way above our expectations. We will def be back and will most def book again in this Boutique Hotel.

Cons: If you are of light sleep, make sure you have a good wine glass before going to bed as you will hear noise from outside and walking within the hotel. Honestly, not the worst of things for us, and def not to miss the opp of staying here.

Pros: Just about everything. The staff was fantastic. Breakfast was exceptional. The room opening to the sidewalk gave it an apartment feel. The view of the Mekong was relaxing.

Cons: It was warm and humid.

Pros: Excellent hotel with great location just next to the Mekong River. Outstanding service and nice staff

Pros: Good croissant, good coffee. I had my best sleep in the room.

Pros: location is convenience, walking distance to nearby cafe, restaurant, places of interest. Boss & the staffs are friendly, helpful, provide good services.

Cons: It would be great if the bathroom install a towel rack.

Pros: Nice location, nice building, very friendly and helpfull personal. Service with a big smile.

Cons: A swimming pool would be nice but is impossible at this location.

Pros: The friendly service.

Cons: It would be even better if there was a swimming pool on site.

Pros: Absolutely wonderful. I loved my stay! A gorgeous hotel, comfortable, a great location, and very friendly staff. They also gave great tips for how to best participate in the alms ceremony and other tips (the guide they have in the rooms is really helpful). Plus the free bikes and sunset cruise are lovely perks!

Pros: The location is excellent. The road along the Mekong River is much more quiet than the road along the Nam Khan. The staff are excellent—very friendly and professional. Breakfast overlooking the river is fresh and delicious. We stayed in room Mango 4. It was lovely and spacious.

Cons: It would be great if they always had a fluent English-speaker at the front desk.

Pros: Great hospitality Exceptional Staff Convenient Location

Cons: Quality of housekeeping could be better to make it perfect.

Pros: Convenient location and beautiful rooms

Cons: Nothing

Pros: Excellent boutique hotel in a lush tropical setting. Nicely restored French period facility with all the modern amenities. Exceptional resturant for breakfast and dinner. Heĺpful and friendly staff. Quiet location within easy walking distance the center of town. A great stay!

Pros: Beautiful boutique hotel. Just outside of the main area so a nice walk into town. Fantastic service from the staff. It was my birthday and they delivered a lovely little cake to our room. The facilities were excellent with locally made soap provided, along with shampoo, conditioner and shower gel. We are planning on returning and I would book this hotel again. Our deal had a 2 way transfer to the airport which worked very well and removed that stress of the transfer.

Cons: Everything was wonderful.

Pros: Its location is perfect for biking (or walking) to the sights, the staff are very helpful and always happy to make recommendations, the guest relations manager Elodie makes everyone feel at home, and the property itself is a small delightful gem of a place.

Pros: The first morning we chose from the buffet breakfast but after that we were offered the menu to choose from. We're not sure why this changed but all of the choices were still available so it made no difference to us. Our room was outstanding, we stayed in room 6 and we can full recommend it. The swimming pool and the room's shower were especially good after a day of sightseeing!! All staff were always courteous, smiling and happy to practice their English. They made our stay very pleasant especially Elodie the Customer Relations Manager who went out of her way to be helpful and kind. We booked a couple of tours through the hotel at reasonable prices and even though the driver didn't speak much English he was very obliging. All in all a wonderful hotel and a very enjoyable stay!

Cons: The hotel is sprayed once a month (we think it's once but we could be wrong) for any bugs or nasties. However our stay fell just before the end of the month spraying and I got bitten a few times by the pool. It probably would have been far worse if they didn't spray. They also provide insect spray in the rooms and natural insect repellent. In fact the rooms are very well equipped.

Pros: Lovely small hotel with very friendly staff. The room was spacious and beautiful. The bathroom was roomy and comfortable. There was a spa but we did not have time to use it. The hotel was a ten-minute walk to the middle of town. The town itself was clean and well laid out. The many Buddhist temples were must-see and the town location on the banks of the Mekong river made a river journey something that had to be done.

Cons: Nothing.

Pros: One of the nicest places we’ve stayed. From the exceptional service and welcome at check in to allowing us to use the facilities after check out due to a late flight, the staff here go above and beyond. We stayed a week in Luang Prabang and the entire time at Vila Maly after a 3 week stint around Vietnam. Breakfast was a standout as it’s not a buffet you are give a selection of 4 kinds of breakfast and the choices are prepared and delivered fresh to your table, if your lucky (as we were) the Chef will come for a chat

Pros: Loved the location, close to the center of town but far enough away for privacy. Staff was very attentive and pool was gorgeous.

Cons: Nothing

Pros: We loved the free use of bikes and the friendly staff. They gave everything a really personal touch. The breakfast was delicious.

Cons: Nothing about the property or staff we could fault at all, the only minor thing was that we would have liked the western TV channels in to be available in English language.

Pros: Good location, in a calmer street but super close to main street. Lovely buildings and rooms. Very friendly and helpful staff, good English. Great breakfast and capacity to adapt to allergies and food requirements.

Cons: The wifi was weak and kicking us out regularly. Bad soundproofing. Was hard to fall asleep certain evenings because of doors slamming, people talking loudly in other rooms, music on the streets. And in the morning we would get waken up pretty early by the house keeping staff talking and more doors slamming.

Pros: Walking distance to almost everything. Close to the Mekong River and many cafes, bars and restaurants where you can overlook the river and watch The Sunset.

Cons: Can’t think of anything we didn’t like.

Pros: The hotel has great staff, excellent breakfast, very elegant design in room, and very good quality of furniture and beds. Pool, although seems small is indeed very nice. It is a place that I would like to visit again!

Pros: Super clean, quiet, very friendly staff, felt very safe which was important because our daughters were in the room next door, great pool which we often had to ourselves, the restaurant is open all day and the prices are comparable to restaurants near the night market, excellent breakfast with many choices, 10-12 minute walk to the old town but also has a free shuttle, the hotel has recos for drivers to Kuang Si and will arrange for guests (the price is in the typical range), an airport shuttle is free if guests have an extended stay at the hotel.

Pros: The hotel staff were outstanding . The property is real value for money.

Cons: Should have few vegetarian option in the restaurant menu.

Pros: The hotel staff was very welcoming, and the restaurant had a great variety for the breakfast meal as well as its lunch and dinner menus.

Cons: The pool is a bit small but for the number of guests that it accommodates, its ok.

Pros: Breakfast could use more variety

Cons: When we first entered the rooms - it had mosquitos and other insects.

Pros: Loved everything, the hotel staff, rooms, beautiful, breakfast was great, so relaxing, highly recommend.

Pros: Great hotel . Lovely pool and staff at this hotel , free hotel shuttle out to town (5 min drive) Staff went above and beyond Delicious breakfast

Pros: It was like a paradise....we were upgraded and it was perfect. The staffs were amazing. The services were impeccable. The breakfast was really good. We also loved their gym...and of course the pool.

Cons: nothing...

Pros: Everything . From the smiling pick up at the airport , free upgrade to the suite , the welcome drink, the housekeeping , the breakfast , the shuttle service , the swimming pool and fitness center. It's better than the pictures . Will definitely come back to this place someday .

Cons: That I didn't stay for more days and couldn't thank all the staff members personally for a wonderful stay.

Pros: The room was very clean. Free drinking water was good in the heat. The air con was also very good in the room.

Cons: The breakfast was not very good at all. My wife ordered vegetarian breakfast and the food came out with bacon, ham and sausages. When she repeated her order the same food came back with the meat removed. There was still meat juices all over everything else. We didn't eat there again.

Pros: well maintained, quiet and beautiful hotel with spacious suites and great view. good for a couple. all staffs and managers are friendly and attentive. we also appreciated the quality of breakfast!

Cons: loved the fine wood floors but every steps make a little bit of noises. we worried about it if someone downstairs might have been annoyed. also the noise from flush of toilet may be improved to be lesser.

Pros: Exceptional hotel. Exceeded my expectations. Extremely kind, polite and very attentive staff. Luxurious day spa. A truly special hotel in a wonderful town. Would strongly recommend.

Pros: Very nice and wellcoming staff. Beautiful views

Cons: Didn’t like the bathroom very much. Showering in the bathtub not very convenient.

Pros: I have never thought I would ever give a hotel 10/10 and here we go! - Beautiful colonial-style property in the middle of the jungle - extremely quite and private, yet a stone throw to the vibrant city center of Luang Prabang (10-15 minutes walk, 5 min by bicycle which they have for free). Amazing facilities, including 24/7 infinity pool, on-site restaurant with local cuisine, bar with signature cocktails, great gym, fantastic spa (I got the second 60 min massage for free!) with another beautiful pool (much cooler than infinity one) and sauna, not mentioning the rooms with incredible views and attention to every little detail. - Constant, but completely invisible and not annoying attention from the staff who all know your name and anticipate your every need and desire: i was gently notified in the morning that my table is ready for breakfast, was kindly reminded about my spa procedures during the day, the moment i sat down at any place of the hotel a cocktail and a variety of snacks appeared mysteriously by my side, my whole bunch of clothes was taken to the laundry and came back in a couple of hours smelling like heaven and they even repaired my torn jacket without any request from me. They gave me a handcrafted scarf as a goodbye gift during the check-out.. Cherry on the pie - half way through to the airport i asked the hotel's driver to make a quick stop at Mekong river as i hadn't got a chance to go to the town during my stay. Guess what? I received a 25-minutes private guided tour across the town instead. This is what I call a client-oriented approach! - I was lucky to be visiting the hotel during the low season - at the busiest time of my stay only 4 rooms were occupied and I never saw another person while exploring the hotel's territory, which was an amazing experience itself!

Cons: It will be great to have sockets a bit closer to the bed, but this is the only tiny thing i could think of!

Pros: Beautiful views. Delicious food and great service. Felt small and intimate.

Pros: Nice staff, but didn’t speak much English

Cons: Old Hotel, facilities not being taken care of

Pros: Outstanding service in beautiful, clean, elegant surroundings.

Cons: Nothing

Pros: Spacious,wonderful room, with outstanding room service (they put out fresh fruits daily, and clean up the room twice). Fantastic breakfast, with many Lao and Western options (including open bar bloody Mary). Impeccable pool service. In sum, an absolutely fantastic hotel!

Pros: Staff attentive

Cons: Expensive packages

Pros: Excellent service and tasteful hotel. Very nice and attentive staff

Cons: Nothing

Pros: I liked everything about this boutique hotel. Everything is just perfect, great location, great accommodation, great staff and the service is just beyond expectation. I took my parents there for a father’s day trip, the staff bought a cake for me and set it up in the room with candles on it! Cant be better.

Cons: Nothing.

Pros: Location, service, fitness center!

Cons: Nothing.

Pros: Perfect location, staff and breakfast.

Cons: It was great overall. Just pool was closed for the period of our stay. And maybe a sauna can be opened in the hotel.

Pros: Everything was just perfect, one of the best stay I ever had. The overall experience was great, from the ambiance and design, to the location, breakfast and to top it all such a wonderful caring staff. Would definitely go back.

Pros: The room was fabulous, pool was great, breakfast was delicious, staff were excellent and so helpful, gym was perfect, room amenities were great and where possible the hotel was eco friendly and tried to be sustainable. Location was PERFECT - right in the centre.

Cons: Nothing.

Pros: Room was beautiful and amenities were great. It was even better that the hotel tried to be eco friendly and sustainable where possible eg glass water bottle which were refilled, refillable shampoo and conditioner, paper cases around razors and shower caps etc. Breakfast was delicious, staff were excellent, gym was perfect and location was superb - right in the centre. I could t rate it more highly. Best hotel I’ve stayed in to date.

Cons: Nothing at all!

Pros: Wonderful staff. Lovely rooms. Great location

Cons: All was good

Pros: Lovely "new and fresh" boutique hotel in the very center of Luangprabang. A bit overpriced for Laos.

Cons: Just next to a primary school, noisy Lack of security, people can easily walk into the hotel through the restaurant Always need to wait or look for staff at pool to order drinks

Pros: Staff were very nice and helpful. Lovely people!

Cons: It was a bit too pricey considering the town and other hotels

Pros: Beautiful property with balconies overlooking the Mekong River. The staff was so kind and attentive. The pool/spa is a short walk away from the hotel and it is a beautiful pool to spend the afternoon by. Breakfast at the Riverview restaurant is delightful.

Pros: Location Nice boutique hotel Staff View

Cons: Be aware that this hotel is not in an area but includes some separate properties (ie: swimming pool is quite far from the reception, some rooms can be away ~100-200-300 m from the reception and restaurant, you have to go across the road to reach the restaurant...) so it could cause some inconvenience

Pros: The hotel was beautiful, accommodations were excellent, wonderful location, the staff gracious and friendly, the breakfast delicious and plentiful.

Cons: Nothing.

Pros: The agreeability of the staff.

Cons: The breakfast could have had more choice.

Pros: Great location by the Mekong.

Pros: Beautiful property at a great price— the staff was tremendously helpful and pleasant.

Pros: Such a lot of thought has gone into creating this special hotel. The staff were superb - warm and friendly. Delightful location. New spa was excellent

Cons: We can’t think of anything negative to say

Pros: Amazing pearl in the beautiful city of Luang Prabang! Mr. Urban and his lovely team created a wonderful atmosphere and special place to relax and enjoy life! The little restaurant where the breakfast is served gives a stunning view on the Mekong. The food is great and at night time you‘ll enjoy your dinner in the light of little lanterns. The rooms are great and the team is willing to make everything possible!

Pros: The design was beautiful

Cons: The pool was over the river, over a horribly rickety bridge which you had to pay 10k kip to cross.

Pros: Amazing location on the river. Rooms are nice with outside space not all have river views but they are lovely as is the location of the hotel. The breakfasts are terrific and the seating is on the river with lovely views. Staff was helpful and very friendly.

Pros: The location was amazing, just in front of the morning market and close to all attractions including the night market. The breakfast was good and you can eat it outside and watch how busy the morning market gets. Hot water, comfortable bed, and wonderful staff. Definitely recommend staying here.

Cons: I was located on the bottom floor next to the kitchen and public restroom so it would get loud in the morning. Also the wifi wasn't that great.

Pros: Great location, clean and beautiful facilities, WONDERFUL staff (huge thanks especially to Quang and Thai!) who accommodated our weird schedule and our many many questions, delicious breakfasts complete with a smoothie and fruit platter. Mostly, I cannot rave enough about the staff, they made sure we were comfortable and looked after, every time you see them they have a big smile on their face and they always have answers to your questions!

Cons: Nothing, it was absolutely perfect!

Pros: Outstanding service. Went above and beyond. Breakfast was wonderful, helped us with any needed assistance like calling a tuk tuk to get to the airport, etc.

Pros: Nice, well kept and clean hotel in a perfect location. Staff excellent. Aircon worked great particularly given temp outside was 41c.

Cons: Internet was flakey, but mostly worked fine.

Pros: The stuff were very friendly and helpfull. They're always trying their best to support you. The room and the hotel were very clean. The hotel is situated in the central.

Cons: Very slow or no internet. The airconditioner once didnt work, but we could change the room.

Pros: Good breakfast

Cons: No swimming pool

Pros: Amazing breakfast and reception!

Pros: Great location, very new or renovated hotel, comfortable and clean, breakfast was great too

Cons: It said the rooms are soundproof which they are not at all. People get up early (4:30am) and you hear each door opening and closing. I was there for work and it was quite annoying as I needed my sleep to be productive. I’d recommend the property to put some Schock dampers between door and frame to avoid the banging.

Pros: in the middle of everything

Cons: breakfast could be better

Pros: Lovely rooms, beautiful, peaceful gardens with their own resident bunnies

Cons: Nothing

Pros: Very nice garden and pool area. Service was excellent and rooms had private garden with bathtub

Pros: Very private and peaceful

Cons: Quite a limited menu in the restaurant

Pros: elegant hotel with beautiful gardens and setting. the staffs are friendly and attentive. the manager even brought us for a new year ceremony with local monks which was amazing and quite an experience for us as foreigners. and their breakfast got excellent quality as we don't value quantity.

Cons: we saw another guest smoking at the restaurant during our breakfast which ruined our quality time and clean morning air as well. prefer the whole hotel to be smoke-free otherwise please make one particular corner, away from the restaurant, for smokers.

Pros: Super friendly staff. ESP Vard at the reception.

Cons: Same breakfast everyday

Pros: Great hotel, wonderful staff. Very friendly, lovely area. We did a cooking class which was fantastic - manymthanks to the chef, John, who was amazing. Highly recommend this lovely hotel.

Pros: Received a very warm welcome by the staff and we were greeted with some cold towel and iced drink before getting a tour of the hotel complex and our room. The hotel is perfectly posh and tranquil and we really can't find any fault with it. The room has everything you would need, is spotlessly clean, and the bed is probably the most comfortable bed ever. There was also a complimentary foot massage upon arrival, to our pleasant surprise. The service by the staff was also impeccable and we were very pleased with our stay! Highly recommended if you are visiting Luang Prabang!

Cons: The hotel is some distance away from old town but there's an option to rent a free bike and there is also free hotel shuttle service at certain timings. Toilet could really use a bidet spray but it's not a big issue.

Pros: Everything try it ,you won't be dissapointed.

Cons: Nothing, everything was perfect

Pros: Both the location and the breakfast were excellent.

Cons: Everything was great.

Pros: Amability Staff Restaurant and chef Jeremy

Pros: staffs are friendly. Location is good.

Cons: At the back of the building is too close to others. not privacy. we cannot see anything.

Pros: Friendly, helpful staff, beautiful surroundings and perfect location.

Pros: Colonial period room decor evocative of the charm and romance during those times. Hotel has an excellent laid-back atmosphere that allows you to while your time away on its premises or by the river in the lower terrace. Lovely spa on premises. Breakfast comes with a daily special that offers variety and a taste of local flavors. Menu served by the restaurant is limited but of decent quality.

Cons: Was given a room on the ground floor that afforded little privacy since tourists and vehicles abound. The windows have to be left open for light to enter the room. Closing the windows gave more privacy but darkened the room considerably. As the room was very near the roadside, it was noisy whenever vehicles passed which happened very frequently throughout the morning and evenings. Service was overall patchy.

Pros: Hotel provided a different cultural experience everyday, Almsgiving, market visit and cooking class, sunset cruise, cocktails and staff went out of their way to make these comfortable, educational and enriching. Food in the restaurant was excellent, especially the lunch we had on arrival, very fresh, exquisitely prepared and presented. Breakfast was delightful with the special of the day, a local speciality as well as eggs to order, yogurt, fruit, a variety of breads. We were upgraded to a balcony room overlooking the river, such a wonderful view of trees, plants and butterflies. The room was spacious, the wood so traditional, yet the shower in the room itself unusually modern in the French style. Coconut - based toiletries gave us a taste of the traditional materials in Lao culture, the kettle and provided chamomile tea were very welcome.The effort to reduce waste is also very good as we noticed that the use of plastic is minimal. Most of all, the kind and caring staff made us feel special and that they valued our visit and enjoyed sharing their culture with us.

Cons: Lighting could be brighter at the mirrors as the shadows prevented us from seeing our faces clearly. We just assumed there was a pool but understand that the Unesco restriction doesn't permit it. Maybe a bathtub is preferable to a shower for a soak in the hot weather?

Pros: The location is excellent as it is walking distance for all the sights. The hotel has bikes which are an excellent way to get around. We crossed to the other side of the river and explored a bit of the countryside. The staff are absolutely charming. The hotel is lovely and Luang Prabang has a wonderful calm energy.

Pros: The staff were amaxing! Good breakfast. Very relaxed and elegant environment.

Cons: The shower water was very frustrating! It kept changing from very hot to cold. Made having a shower a disappointing experience.

Pros: Style, spa, staff, location

Cons: Bathroom not separated from the sleeping area of the room

Pros: Staff were really friendly and the location was great. There were lots of activities available such as the cooking class and Alms giving.

Cons: I didn’t like the open bathroom style personally. Also our room was quite dark and it was confusing to figure out which switch turned off which light.

Pros: The design of the room was great. Good location facing Nang Khan river. Breakfast wad great as well as staff were very friendly.

Cons: Bathroom was too dark.

Pros: The room and facilities in general. Very good breakfast

Pros: Location was excellent and I was very pleased by the staff. Mr. Sone went out of his way to help me retrieve a credit card lost in the local ATM. Many thanks to him and the rest of the staff

Cons: Everything was great

Pros: The staff went out of their way to ensure we were happy and content. There was an excellent spa on site.

Cons: I can think of nothing that we didn’t like.