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The suite had a nice layout and a large bathroom. The breakfast was pathetic, seating was terrible, and they began cleaning up early. The shower rod was falling off the wall and the door casing in the bathroom had swelled from moisture and was peeling apart. The couch had stains on it in the room.
Stayed on The 2nd floor . we Could hear everything upstairs and above us . We could hear the guests upstairs party till 2.00 am and the maid vacuum the floors above in the morning . It was like they were going to come through the ceiling . Very little sound proofing between floors . The bathroom door was on an angle when we closed it . Everything else was ok . WE have stayed at this location 3 times now , and never experience the extreme noise above . Not sure if we would stay again .
Location, beds and very clean
The layout of the room kitchen, comfortable bed. Dvd player in room and internet hookup plus free wifi. entry was nice, ok breakfast, coffe and tea at the ready. the shower was not completely clean there were short hairs on the walls left, men stubble around the sink. The hair dryer almost caught my hair on fire it was shooting electrical sparks. They did remove it from the wall after I complained it was done the same day and replaced it with a new one.
Better hide a bed mattress Bathroom was old - shower head wasn't very powerful
Room with kitchen, dishwasher and full-size fridge. Bed was horrible.
Of COURSE I love everything about Larkspur and they deserve 5 stars. :) The bed and pillows. I feel bad for saying it but the bed was rock solid and the pillows were lumpy. Definitely not a good night sleep. Annnddd Mohammed doesn't work there anymore. :(
Good sized, clean rooms with full size fridge and stove. Clean. I repeatedly had the experience of calling the front desk and waiting eight or ten rings for an answer. This is both before and during my stay. I also cooled my heels at the front counter until someone showed up. They were quite nice when they got around to answering the phone or getting to the front counter, but the front desk simply had no one there, almost always. I don't know if this was a management fault of having too few staff, or worker bees, but my feeling is the latter. They seemed to spend a lot of time in the room behind the front desk. There was no bell on the front counter to summon anyone. Although, given my phone experience I'm not sure it would've made any difference. Entirely different subject. I went to the hot tub and it six inches of foam on it.
The staff was friendly and helpful! The room was very clean. Complementary laundry machines were a great benefit since we had been traveling several days. We had stayed at the Larkspur before and we will again! We have no complaints
EVERYTHING!! Awesome staff, beautiful clean cozy luxurious convenient rooms, hassle free check in!! Great complimentary breakfast, ect ect ect!!! We actually stayed 3 extra days because it was sooo wonderfull HIGHLY RECOMMEND THIS HOTEL!!!! I normally don't take the time to do reviews, but they absolutely deserve it!!! :-) :-) :-) N/A
The room was comfortable and I felt welcomed. It was clean but could always be cleaner. More food that is less expensive.
The beds were extremely comfortable.
Other than the dislikes the room was well kept and maintained, as was the small portion of the hotel we saw. Staff was somewhere between meh and alright overall, standard check in/out. The room we had was close to pool area so room smelled like chlorine and we were awoken by children running up and down hallways. Bed was... odd; I'm 6'3 160 pounds and laying in the bed created an indent the size a small hippo.
I liked the location...extremely close to the airport. The bed was a king and plenty big for a tall man like myself. The first room I recieved smelled like smoke...I returned to the front desk to ask for another room. The lady at the service desk got snappy with me and reluctantly gave me another room. I will definetly will inquire whether they allow smoking at the hotel before I rent in the future.
Hotel has a good location and they have a shuttle for airport. If you wanna be alone and relax that is the best place in Renton. but you must have a car to go Seattle or all around by the way there is an Avis in Renton on Grady Street which has gentle and friendly staff.
Fairly comfortable bed, clean room. Friendly staff. Location is in a business park with nothing around. Walls are a bit thin. Woken up by noise from adjacent rooms.
The hotel is basic Hilton Garden Inn, with a current remodel in progress in the lobby. The staff was curious and friendly. The fitness center is badly in need of attention. During my stay, the sanitizing wipes were dried out and needed replacement. I thought I'd just use the Purell dusoenser on the wall, but it too was empty. I went to use the TV remote and the batteries were missing. After I finally got started on the elliptical machine, I discovered that the display wasn't functioning properly (the heart monitor wasn't working).
clean and close to airport
The staff was dealing with large groups of guests and a housekeeper issue, but they (staff) remained pleasant and helpful. Many areas of the hotel were not as clean as what we consider the "Hilton standard."
Excellent service, clean, nice room, quiet, relaxing. No.
The cleanliness & friendliness. Pool was too cold to use. Remodeling. We had to walk outside in the pouring rain to get from the front desk to the elevator. I'm in a wheelchair, which made it especially unpleasant. I would have appreciated knowing about the remodel before hand. There is no excuse for a cold pool. It should have been 85 degrees (I have a home pool so I know). Grandkids were disappointed. We were too.
Our room had a lovely view of the HVAC and had cheap updates with shotty workmanship.
The facility, property, and amenities were nice. On the first night our car was broken into and a very sentimental wedding gift was stolen from the vehicle. We were notified by security at 0130, the police didn't come until 0330, and we got NO sleep because of it all. All that Manager Marc was willing to do was allow us to check out early without a cancellation fee!?!?! After several conversations he finally agreed to refund the second night. Hardly any compensation for the stress, grief and cost of the whole incident considering the vehicle was owned by a family member so now we have to pay the $500 deductible, $288 for a rental car, and not to mention the cost of replacing the wedding gift. IT WAS A HORRIBLE EXPERIENCE AND SOLELY BECAUSE OF THE TREATMENT WE GOT FROM MANAGER MARC, NOT ONLY WILL WE NEVER STAY THERE AGAIN BUT I WILL TELL FAMILY AND FRIENDS TO NEVER STAY THERE AS WELL!!!!
Everything. The rooms were well appointed and very comfortable. The resident lounges throughout the hotel with 24/hr snack access was great. The restaraunt served excellent food. While waiting to change rooms I received a few uptight an accusatory calls from a guy at the front desk asking when I'd be checking out- not friendly and stuck up. I was packed and ready to move and just had to wait around in my room for about 3 hours until I was finally moved, to a very nice sweet that smelled of debauchery (day after a large wedding) and lots of snacks crushed and stuck in between the couch cushions.
location and theme of hotel charging for parking
Comfy bed, free snacks, good breakfast Charging to park
It was an unexpected delight in a convenient location - close to the airport.
I liked the layout of the hotel. The staff was friendly and always ready to help. I would stay there again, and I would recommend it to anyone. I did not like that there was an extra cost for Valet parking, nor did I like the room size for the price. The menu was also a bit pricey.
Atmosphere....landscaping Needs nicer hot tub and hot tub area to enjoy the beautiful grounds
Being by the airport I thought that it would be noisy w/lots of traffic. Nothing, quiet as they come, and very beautiful location! Our room was a King Reg room.. nothing special by any means.. until we opened the door. Very clean and welcoming. It makes people spend the little extra to step up that high on the totem pole of hotels. A+++ Breakfast was all inclusive, but the time frame of AFTER 6:30am.. hello?? it was a Monday morning, and there are people that need to go back to work. Traffic in Seatac on Mon morning 6:30am was not going to allow anyone to enjoy that beautiful breakfast.
It did not have a hotel-like atmosphere
Due to proximity to airport, jet noise was prevalent. Otherwise, this place was absolutely wonderful.
Great food! Luxurious. People super friendly. Beautiful room, nice details.
Relaxing environment inside and out, despite close proximity to a major airport.
The room smelled like smoke and the sheets were dirty
It was clean, nice a great place to spend the night prior to taking a flight out from seattle, or to spend the night coming, not a destination in its self.
Place is run down and seedy. Have stayed there for years. Felt super unsafe and rooms a total dump! Carpet was wer about three feet around the ac unit. No plugs in sink and tib. Coffee maker broke and missing parts. Part of a metal plug stuck in bathroom outlet. Room had a terrible odor probably due to wet carpet. Felt unsafe on room and walking down the halls. Water ending machine empty and no bottled water for sale in hotel.
Welcome from Timothy. I disliked 90% of my stay. The room was nasty!! Sheet, pillow cases and comforter was stained and dirty. I took pictures to prove this. The carpet apparently wasn't vacuumed there was dirty areas on the floor in the restroom as if it wasn't moped, desk wasn't clean. Look I travel frequently and this has been the worst ever. Management needs to pay more attention to her hotel. This was the second room I was given room 309 and 338 both were nasty. Will never stay at another Comfort Inn ever!!
Close to the airport and they have a shuttle.
The airport shuttle service was great. The wifi was terrible.
Hair in bathtub. Parts missing from coffee maker. Unbelievably noisy when other guest flush. Will not go back.
Parking was a pain in the butt
People at front desk were nice The hotel looks very old, smells and needs updating. The bathroom was gross, don't look down the sink drain it looks like something will jump out at you. Reminds me of those hotels you see on Hotel Impossible show that's gross and dirty.
This was the best free breakfast ever! they thought of everything. maintenance in our room.
The staff was courteous. I wish I had known they were under construction.
The staff were very nice, and the airport shuttle is handy. The wifi worked. There is no restaurant, nor one nearby. (Though staff did offer to take me by shuttle.) The facility is in sad shape and in need of repairs and refreshing. It is older. The room was clean but worn and very, very small. I went down for breakfast at 8:20 but there wasn't any food left or coffee, so they don't refresh it often though it was open until 9:00 am. It was disappointing but not a disastrous stay.
Airport shuttle is convenient. Staff needs to be more patient with their guests, especially tourists. We didn't feel welcome at all and there was so much miscommunication. Please be more accommodating!
This facility is positioned between at a freeway off ramp and on a main street causing excessive amount of noise during the night. Vehicle noise continued until 11 until four in the morning causing it difficult to sleep. The facilities were worn down, a remodel would be timely.
Friendly people No water pressure in shower. Old rooms need complete update.
The staff is friendly and the bedrooms are clean. Also the shuttle to and from the airport is great and easy. Their phone tree is horrible. If they tell you to hold, wait a few minutes and then hang up and call back. Most likely they will take your call the second time. This happened to me each time I stayed there.
The location to where we needed to be. No microwave No refrigerator No breakfast unless in paid dining room.
Free airport shuttles every 30 min. Great toiletries by Cascadia Soapery. Friendly front desk staff. Walls were thin, bathroom didn't have fan and tub/showerhead/shower area could have been improved/cleaned better. Toilet was industrial/commercial looking. Guest services button didn't work on our room phone.
phone does not work. so is coffee maker.
That the breakfast was included in the price. They offer shuttle to nearby locations. It's location is convenient to shopping/food places next to the hotel. Certain staff negativity, not very courteous, and make it hard to feel welcome. It was as if we were hassling them when questions arose during our stay there, which in return makes it hard to relax and enjoy your stay there for several days when one is on vacation. The staff also questions your places to get shuttled too very extensively as if you're going to take off with their shuttle and never return. Definelty could use a remodel.
Shuttle service does not run as often as one would like.
Unprepared & lack of cleanliness
The moment I left. This hotel seems to specialize in airline cancellations. Unfortunately I paid $269 for my stay. For that money I expect more than '80's dated decor, sticky carpets, caved in mattresses and lumpy pillows. A room by the hour would have benn cleaner.
Bed was comfortable Room was big No place to hang your clothes in room Breakfast quality looked rather weak Giant construction project in the front of the hotel Difficult to get the temperature right- 1 degree up and you were roasting, 1 degree down and you were freezing.
Very clean room. A/C unit was also clean...no musty smell. Overall, the facility needs to be refurbished. Carpets need to be changed!
The staff was incredibly nice and FAST. Fastest check-in at a hotel ever. The room was very clean and comfortable, nice decor and touches. The free breakfast was better than most. My partner was thrilled that there was biscuits and gravy, and I made a sausage sandwich. Check out and the shuttle to and from the airport were just as fast, clean and convenient as the rest of the stay.
The location It wasn't worth the price charged.
Due to stormy weather in Seattle, the Hampton inn was unable to accommodate our reservation. They made arrangements for us to stay at an alternative hotel. The following day, they picked us promptly and shuttled to our parked car at their facility. Excellent service!
My family have had Alaska vacation during Thanksgiving, and stayed in Hampton overnight before returned to Nashville. The experience in your hotel is excellent! We recommend the hotel immediately to other family members and our close friends at the night we stay! We are sure will come back again if we have the chance to visit Seattle in the future!
Clean, efficient and convenient for those traveling via SEA-TAC and in need of an overnight stay. They offer free shuttle service to and from the airport. Pickup from the airport was a simple phone call away and I was picked up right away. In the morning hours, the shuttle runs every half hour to take folks to the airport. Absolutely efficient and convenient. Hotel was clean and everything in working order. All the staff I interacted with here very pleasant and polite. I didn't try out their free wifi since I got in pretty late and went straight to bed. Free hot and continental breakfast in the morning was nice. I would definitely stay here again.
Everything was great.
We use this Hampton Inn when ever we have an early flight out of SEA-TAC. It is fairly new and well kept. Prices are reasonable. I can't speak to the breakfast as we generally are gone before service starts. They will put up a snack bag for you. A short walk to Dave's Diner is a good option as well as other places to eat in the area. Nothing negative about it since the road construction is done.
Very nice room and spacious bathroom. Bed could've been a little softer though. No refrigerator in the room was disappointing.
Staff was very accomdating.
Staff was very helpful, nice area to stretch your legs or go for a run in the morning before our long flight.
Location is good for close proximity to airport.The room interior looks good. It's a decent hotel for a Sleep Inn and spending $50-$75/night. I wouldn't pay anymore than that. Hotel was full and we had to park in an unlit gravel area. The hotel had a terrible dingy old smell. The room was sprayed with fragrance disinfectant so bad it was hard to breath.
The room was nice & very clean. The best part is was a very good price!
Good location, clean and comfortable room, good breakfast, good value for the money.
Convenient location for getting to the airport. Excellent courtesy shuttle to airport. The driver was very pleasant and helpful. How can you have a laundry room but have no place to get change? I was told to walk down the street somewhere to get change. That's ridiculous. Breakfast could only be described as lousy.
Decor and very clean. Nice breakfast too!
Sleep Inn is a very good location to the Sea-Tac airport. The shuttle drivers are really good at getting you to the airport on time. The only complaint I have is that the breakfast was not available for early flights. We paid for breakfast but weren't able to eat. Some type of accommodation should be made for very early travelers.
After reading some of the reviews on other sights, I was hesitant to book. However, I am VERY satisfied that I did. The staff were all very friendly and helpful and the room was very clean and comfortable. It appeared to have been recently renovated. I did not have any negative experiences or concerns.
Stayed two nights. There was nothing I could complain about. It was everything we expected and more. The staff, the location, breakfast was great. Will definitely stay in Sleep Inn's more often.
Friendly staff, good location near airport and Southcebter, and 24 hr shuttle service to get traveler to airport. Food was available in breakfast area for traveler catching airport shuttle at 3:30 AM! Had some difficulty getting room heat adjusted (probably my fault), but fan somewhat noisy. Bed and pillows could have been a bit softer!
My room was extremely clean, the bed comfortable and the bed linens new. The morning airport shuttle was extremely well-organized. The driver organized luggage according to departure stops. The check-in desk and the morning shuttle driver were both very competent. The room was very small. Street noise could be heard. Evidently the windows do not block street noise.
The staff was very friendly and the breakfast was great what a spread
We only slept over before catching our cruise ship,so we needed the pick-up service from the airport & sleeping accommodations. Everything was acceptable
The shuttle was supeb....a great choice of hotel in view of catching an early a.m. flight out of Sea/Tac airport. The breakfast was very average, but not a deterrant. The hotel was very good and they accomodated us when they could not find my "bookings.com" reservation. I had booked a king room for June 28th (of which they had no record) .....they did find a booking for me for July 7th which made no sennse to me. This was the first time I used Booking.com and it makes me a little nervous....and yet I just stayed at Kempinski in Frankfurt and the reservation was flawless....
Value for money Poor breakfast
room service was excellent. breakfast hot, plentiful and juice was very good
There was a minor snow storm when we arrived and the staff worked hard to get everyone to and from the hotel in a timely manner. They were very courteous especially Cathy on the front desk. When we got stranded at the shopping mall, ELizabeth ( think that was her name) organized the van to pick us up as all taxis were not running or unavailable.
Old dumpy Best Western renovated to acceptable level. OK for one night maybe but not for more. Dumpy. Noise. No sound insulation. Leaky plumbing
Convenience of delivery to airport. No Restaurant!
the room was really clean. I expected something else because of other reviews saying they saw cochroaches and it was durty but it was soooo clean and comfy. well worth the price!! the breakfast was great too. better than other breaksfast at hotels i´ve had... over all it was perfect. shuttle guy was very helpful and friedly more than front desk they were a lil cranky.. Th absolute only thing i didn´t like was that in the morning there was a criket in the sink in the bath room. it was shocking but who cares...
Very comfortable and close to JFK Airport Access difficult - surrounded by highways
It was close to the airport and offered a free shuttle service. It was quite old and not the 'normal' Best Western standard I've seen. Secondly, the floors and walls were paper thin, so we heard every step of the person above us.
The convenience of being close to airport, walking distance. Great place to eat in same parking lot. Great and helpful service. Highly recommend.
Proximity to the airport. It is recommended for slaying prior to an early flight.
This hotel is so clean and even smells fresh. The free shuttle and location is very convenient, and the staff is friendly. Breakfast was a nice selection and the restaurant next door was reasonably priced withe delicious food. Plus, they're open late at night. I highly recommend this hotel!
The staff was very courteous. They were helpful and they got us into our room early. All requests by us were handled in a friendly manner. Yes, we would stay there again.
Conveniently close to the airport. Its a good facility. Breakfast room was very crowded in the morning.
Comfy beds no wasted space. Good location with easy access to airport Toilet broke, poor water pressure.
24 hour on demand airport shuttle and proximity to airport
The rooms were clean. Staff were courteous and helpful. Good service. Would return if plan a trip to Seattle There was nothing negative.
Quick shuttle pick up and drop off. Close to airport and restaurant.
Very convenient to the airport and surprisingly quiet.
Cheap room, ok stay for one night. Room was clean but dated. The smell of cheap men's cologne was the first thing to greet me as I walked into the room.
I arrived late and they considered me a no show.
The shower head was extremely low and my husband is 6'4 and it was low for me at 5'5, it made taking a shower a very difficult process.
It was okay. Would have liked a place to put luggage other than the coffee table. No luggage rack or dresser. Bed was very comfortable. Room was clean. So-so continental breakfast. One of 4 hotels in same area. Another from Marriott chain, one from Hilton, and Larkspur Landing.
The welcome we received on the evening that we checked in set the expectation for the whole visit. She lady at the front desk was amazing. She is a great asset to the hotel. The number of adults hanging out at the entrance/ pool area that were drinking and having adult conversation was more than I am comfortable with while traveling with family.
staffs are very caring and friendly. breakfast has great variety. rooms are clean and the carpets are clean as well. the breakfast room is limit but you can always bring food back to your room. no big deal.
From the minute they handed us a bag of jellybeans upon our arrival to the 'Have a safe trip home' on our departure, this was a terrific experience. Our room were very nice and very clean, as were all area's of the hotel. Their staff was exceptional. We have grown children with families who live in the area and they not only opened up their breakfast room for our family gatherings every night, on one occasion they brought us a plateful of freshly baked chocolate chip cookies! We would definitely stay here again.
The staff was wonderful, the rooms were excellent the continental breakfast was very good with a wide selection. I will stay here again.
The room was very nice and the staff especially Joe were wonderful, and it was great that the pool was heated no
The internet, the kitchen in the actual rooms and the staff of the hotel plus the business center were all great. The breakfast spread left something to be desired. It was kind of messy and I wasn't expecting frozen waffles.
Friendly staff, clean, quiet, internet without problems and reasonable up and download speed. Price. Swimming pool rather small. No balcony, windows can only be opened 2 inches. Driving to downtown Seattle can be time consuming depending on hour.
I loved the cleanliness, the service, and the setup. I liked everything I plan on staying there again soon.
Swimming pool was good Although I booked a room for 4 people,the sofa bed was not made up and there was no bedding in the room. Had to go to the next building and ask for it. The clerk gave me a cople of sheets with the explanation that I have to make up the bed-standard policy
Room was clean with small kitchen. Nice fold out bed for our children. 24 hour shuttle services allows one to use the light rail that runs from the airport into seattle....this way you do not need a rental car. The staff did not know how to handle those that arrive w/out a car. We were told to walk to Wal-Mart area when we arrived...when they actually have a shuttle to that area that we could have used to walk to a restaurant. As well as shuttle to shopping.
I always like Marriott hotels. Staff was very helpful with any questions I had.
The shuttle driver from airport to hotel was very helpful and polite. The room, was quite, bed, very comfortable. Liked the full size shower and no tub to step into. Breakfast was tasty and a good variety of fruit, carbs and protein. I would stay there again when in Seattle.
By the airport. Functions well by staging for air travel. Though no breakfast options for early departing flights
Nice staff. Decent breakfast. I HATED THE AIR FRESHENERS. THERE WAS WAY TOO MUCH OF IT.
Staff was great. Breakfast had lots of choices. Room was comfortable and quiet.
If you plan on taking the light rail into the city every day, this is a perfect location. You can take the shuttle to the airport, where the station is located then take the 40 minute trip into downtown Seattle. The staff was friendly and helpful. Rooms were large, clean, and comfortable. At the time of our stay, the lobby was under construction. Depending on the time of day (or night), you will hear planes taking off.
Hamptons are good because you know what you're going to get in advance. This was no different. Lived up to previous expectations of other Hamptons I've stayed in. Even the maintenance in the lobby was totally not a huge deal. I mean, it's nice to see a place care enough to renovate things over time.
Very close to airport Friendly helpful staff Eco-conscious Beautiful park across the street. Great for a walk with a young child. Small lake with a dock, playground, open space.
I liked that it was very clean, and that it is close to the airport. I was looking for a clean and convenient place to sleep and I got what I paid for. They have done a great job of providing a simple, usable room and it is kept very very clean.
Exceptional Service, Very Comfortable Beds & Pillows, Spacious Room Size, Delicious Breakfast, Excellent Shuttle Service = Wonderful Experience !!!
The hotel was clean and quiet. It would have been nice to have a small fridge.
Transportation from the airport was professional and friendly. Front desk was very accommodating with our early arrival. Rooms were clean, breakfast was varied and fresh. Absolutely no negatives whatsoever.
the bed was very comfy. the thin walls.
Fake eggs but not complaining about anything else just come on fake eggs after everythin else being awsome?
Next to elevator, loud. Not very updated. Didn't seem up to Hampton Inn standards.
Convenient, clean, hospitable Freeway noise...
Very nice decor and a very comfortable bed! The room was great and was equipped with many extras like a lap desk, ironing board, and nice, bug TV. Perhaps a better quality breakfast.
Shuttle Room layout. Location.
The staff here are very professional and were quick to respond to our needs! Pool area was clean and inviting after a long day! The rooms are very dated bed and linings not very comfortable.. Stay in the front side as a train runs past the back side regularly.
Everything was good, nice staff, quiet&clean rooms Only thing is that the train goes right behind the hotel.... And it runs 2-3 times a night with horns
The rooms were very spacious and clean. The front desk staff were very polite and courteous, especially the assistant manager Danielle, who drove us to the airport to catch the light rail to the Seahawks game. Bathroom was also spacious and shower was very powerful and refreshing. The entire hotel is VERY well maintained and I would DEFINITELY recommend for anyone who is looking for value and convenience. Also only 5 minutes from SouthCenter Mall which is a shopper's paradise! I wish the rooms had a built-in safe, but otherwise I really have no complaints.
Very Clean, Excellent customer service, The restaurant server is very kind and very helpful so is the cook that spoke multiple languages. I highly recommend this Hotel. The hotel is under-rated. It should be given a 5 star.
No hot water..waited couple of hours ro fix the issue
We liked that the hotel was easily accessible from major highways, and close to a major shopping mall. Make sure you hide all of your belongings if you decide to have the maid clean your room. We informed the hotel manager, and she gave us the "Our word against hers" speech. It is unfortunate that they choose to hire staff that will steal their customers property. Be careful if you choose to stay here, or don't let room service into your room.
The staff is wonderful ,friendly and courteous. And the hotel is extremely clean.
Staff was really friendly, hotel was clean and quiet. Will return again!!
The hotel was very clean from top to bottom. The beds were very comfortable, with the perfect pillows. The location was perfect, easy access with several amenities very close. I will definitely stay her again!! I didn't like that I only got to stay 1 night!
Proximity to airport, location wasn't too bad to everything else, Staff was very nice, No Hot tub, Rooms are a little dated.
I liked my money being refunded secondary to the incredibly poor customer service, being moved to another room due to maintenance issues, and no refrigerator as advertised. The only plus to staying to here is that it is a direct road to the airport. I didn't like paying for an upgraded room so I could see a sliver of the Puget Sound (not worth the extra charges between a traditional versus a deluxe room). I didn't like being treated poorly when we complained about maintenance issues or the lack of a refrigerator in the room. I definitely didn't like the fact that we had to move to another room due to the deadbolt not functioning properly. I didn't appreciate having to call housekeeping and have some gentleman crawl into our shower, twice, as there were no toiletries in the shower (there are dispensers for shampoo, conditioner, and body wash in the shower). It was an inconvenience to have to call for a refrigerator to be brought to our room, then moved to our second room, as they don't furnish refrigerators in their rooms (even though it is advertised as such in deluxe rooms). And what is that smell in the common areas and lobby?
Beds were so comfortable Good room service
The lobby is the nicest part of the property. When we checked out I asked the nice young lady at the front desk why we had been placed in a substandard room in a nearly empty hotel. She apologized and offered to comp our parking charges. Still disappointing. Four Points Seattle is a “no frills” hotel, the lobby does not reflect that fact, but the restaurant and rooms do. Our room was small and the two places to sit in the room were uncomfortable. The bed was ok to me, my wife hated it. The restaurant was spartan, plastic and metal furniture with one window, and way over priced for a “no frills” hotel. The three staff members we came in contact with were very nice, friendly. During our three day stay, the hotel was mostly empty, we saw one other couple in the elevators in our comings and goings. We were given a room with a horrible view, a section of a roof and the exterior back wall of the hotel… why..? the place was empty. I could have gone down to the front desk and complained, but this is a Starwood Property, I should not be forced to complain to be taken care of in a nearly empty Starwood Property. If I am forced to complain, you have failed.
Not a three star place, but more like a two star hotel.
Okay, could have been a lot better. Who puts an outdoor pool in the rainiest cities in Washington? Internet code didn't work Housekeeping didn't happen No shampoos Towels were stiff Bagels was all breakfast consisted of.
Room was dirty and disgusting. Empty condom wrapper. Staff was not helpf
I arrived at this hotel expecting a three star. It was not even a 1 star in my opinion. The lights at the front entrance were not working so was very unwelcoming and a little scary for a single woman travelling on my own. The rooms were disgusting, the sheets stained and the towels threadbare. I did not want to have a shower as the floor of the tub looked dirty and stained. The air was not at all fresh... smelled very stale and smoky. I would definitely NOT recommend this hotel.
This was a nice, friendly establishment to stay in. The bed was very comfortable and the staff was always friendly, said hi every time we walked in and where always happy to answer any questions. The full kitchen feature was nice except the fridge didn't work properly, freezer was fine but not the fridge. Our first day there the hair dryer didn't work but maintenance was in our room replacing it within seconds of saying something to the front desk. We will definitely stay at this hotel again!!!!
The room wasn't anything special but it served it's purpose and was relatively inexpensive.
I have never been to a hotel/motel with such a friendly staff. They were polite and always smiling which is a rare thing these days. I felt completely at home and will definitely recommend this hotel to everyone i know!
I recently stayed there for a weekend business trip. If I hadn't received a deal and paid regular price instead I would of been upset. The only service there is the front desk person. They advertise free continental breakfast but it's only Mon-Fri and from what I saw of the set up it's fairly small. The carpeting in the common area were noticeably stained. The room was average but couch and carpet did not appear even slightly clean. Would not recommend for anyone expecting a 3 star hotel.
This was not a three stars...the room was dirty. It smells like a fog peed on the linens. The bathroom was gross...
We like to try unknown things and find where we end up. With everything we do we get a new adventure, and the same was with this hotel. At first surprise (which we should know better) was that people where actually living there. The Good: Rooms were quiet, bed was comfortable and there was open space to move around. Great to get and from Airport, but a little less great to go to Seattle Downtown. Service was excellent and ready to meet your needs! The Bad: It was a little dirty, like floors, and kitchen. Bathroom and bed were clean! Somebody had definitely been living in here prior to our stay and the smell was still there from the foreign cooking. Overall it was a nice stay for the price, and since we were almost all day in Seattle downtown we didn't mind the little things that were bad. We stayed 3 nights and that was plenty.
The only saving grace at this hotel was the lady at the front desk, she was very sweet and moved us to another room when the first one we were placed in was filthy, no screen on the window, lock chain on the door was broken off, it smelled like dog, the list goes on. This hotel was NOT a 3 star. Maybe (maybe!) a 2 star hotel. It was disgusting. I couldn't even sleep because the bed was so gross and the whole place smelled like dogs. The pillows had stains. There was a condom wrapper on the chair. Stains on the carpet. Must I go on? I will NEVER stay in this hotel again. I was so disappointed. Again the ladies at the front desk were very nice. They were the only reason the stay wasn't totally atrocious.
Had I not booked this hotel at what I considered to be a very low rate I would not have been satisfied with this property. This hotel does not compare to other 3 star hotels I have stayed at.
Shuttle from and to air[port was nice. The guy in the breakfast area when we had breakfast was RUDE.
King sized bed with feather pillows, nice furniture, friendly staff, very good continental breakfast. Off season (february) was a good time to get a room practically on a floor by itself so very very quiet. Had a great stay. One small issue with the shower water temperature fluctuating, but otherwise was perfect!
Very clean and well managed hotel with friendly staff. We have not stayed in the Ramada type hotel often. Our most frequently stayed hotels would be the Embassy Suites, Hilton or Hyatt. This was a surprised clean and comfortable hotel. Maybe the Wyndham takeover of the chain really adds value and quality to Ramada. Hope it is the same across the whole chain.
Location and access to freeways Age of the Hotel is truly showing. Overall cleanliness was less than adequate (LTA). Exercise area was LTA, restaurant was LTA, resturaunt staff was LTA, no jacuzzi to relax, front desk staff not at all helpful, room cleanliness was borderline, hallway floors are uneven and barely wide enough to fit two people across, TV remote never worked, faucet handle broke off when I used it the first time.
Very slow front desk service. False fire alarms. 3 in one night. Hotel didn't care. no explanation. Very entry level hotel for premium price.
The beds were comfy The breakfast was poor at best. Breakfast staff was rude. Wouldn't refill food toward end of breakfast time even though lots of people wanting to eat. Staff wanted us out before finishing our breakfast.
I liked that the hotel is right off the freeway. Close to lots of shopping, activities, and restaurants. I was there with a family reunion, I thought the hotel could've been more accommodating. We got a lot of complaints about noise, of course we would be noisy, It's A Family Reunion!!!! Putting all the reunion guests in one section of the hotel would've help with the noise control. The hotel staff did allow us to use an empty banquet room one night to gather in which was greatly appreciated.