Pros (+) Giant room. Pet friendly. Good location. Friendly staff.
Cons (-) Rooms showed some age (chipped pain, work carpet), but still clean and a great value.
2 stars
Best Western Lubbock West Inn & Suites
Photos of Best Western Lubbock West Inn & Suites
Overview
This comfortable hotel in Lubbock provides complimentary Wi-Fi, as well as an outdoor pool and a Jacuzzi. It is conveniently positioned for guests wishing to visit the area's popular attractions.
There are a variety of amenities on offer to those staying at Arbor Inn and Suites, including a business centre, laundry facilities and a designated smoking area. A gym is available to guests wanting to keep active while travelling.
Arbor Inn & Suites Lubbock features rooms equipped with a microwave and a refrigerator.
Arbor Inn and Suites is an ideal base to discover Jones AT&T Stadium and Texas Tech University, as well as everything the local area has to offer. Texas Tech University Health Sciences Center is an easy drive away.
Latest deals for Best Western Lubbock West Inn & Suites
Amenities at Best Western Lubbock West Inn & Suites
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Family rooms
- Sofa
- Lockers
- Telephone
- Carpeted
- City view
- Pool view
- Storage available
Dining
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Private check-in/check-out
- 24hr front desk
Bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Sofa bed
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Pool
- Outdoor pool
- Pool with a view
Parking and transportation
- Free parking
Health and safety
- Daily housekeeping
Family friendly
- Children's high chair
Fitness
- Fitness center
Reviews of Best Western Lubbock West Inn & Suites
8.2
Very good
972 verified ratings
Wonderful
526
Very good
111
Good
111
Okay
47
Fair
62
Mediocre
38
Poor
77
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the friendly staff and spacious rooms. However, there were several complaints regarding service issues, particularly with the front desk and breakfast offerings, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Pros (+) Reservations were made well in advance and honored
Cons (-) The bed was extremely hard.
Pros (+) Room was amazing, very large and clean. Very good for people traveling with pets as there is no additional fee.
Pros (+) Location was great, staff was very friendly, breakfast was a decent breakfast, very clean hotel, and the room was nice. Overall, great stay, great value. Very relaxing environment.
Cons (-) only complaints, if they really be called that and certainly not deal breakers, would be rough sheets, and while the shower itself was great, the shower head was not. Even low budget hotels, you have a better and even in some cases, adjustable shower head. This shower head was hard to work with. I found it hard to get all of the shampoo out of my hair. However, if I have shorter hair or maybe was ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have highlighted the great balcony and pool area, the very friendly and helpful staff, and the beautiful large rooms as some of the best features of the hotel.
How comfortable are the beds at the hotel?
Some guests have mentioned that the beds were super comfy, while others found them uncomfortable and noisy. It seems that the comfort of the beds may vary.
Is the hotel known for its cleanliness?
Many guests have praised the cleanliness of the hotel, mentioning that the rooms are comfortable and clean, with white sheets. However, a few guests have reported issues with the cleanliness, such as finding a roach in the restroom and encountering bugs in the bathroom.
What can guests expect from the breakfast at the hotel?
Opinions about the breakfast vary, with some guests finding it pleasant and others considering it pretty average. It seems that the breakfast experience may depend on individual preferences.
Is parking readily available at the hotel?
The hotel offers free parking, which can be convenient for guests traveling by car. However, a guest mentioned that parking at the back of the building was a bit challenging.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Several guests enjoyed the views from rooms with balconies overlooking the pool area, providing a pleasant and relaxing experience.
Consider Low Season Travel
Visiting in February, the low season, may offer better rates and fewer crowds, allowing for a more peaceful stay.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Maxey Park, the Science Spectrum & OMNI Theater, and the National Ranching Heritage Center for a diverse range of activities.
Request a Quiet Room
Some guests mentioned that rooms facing the pool area could be noisy, so requesting a room away from the pool might lead to a more peaceful stay.
Check Room Amenities
Ensure that the room includes all necessary amenities, as some guests reported issues with broken or missing items such as kitchenware, shower heads, and thermostat.
Consider Accessibility Needs
If accessibility is a concern, the hotel offers rooms with roll-in showers and increased accessibility, but guests noted that some rooms may have limited space for mobility aids.
Be Mindful of Maintenance
Several guests mentioned maintenance issues such as broken doors, electrical problems, and cleanliness concerns, so it may be helpful to inquire about the status of these issues before booking.
Take Advantage of the Fitness Center
Guests appreciated the on-site fitness center, providing a convenient option for those wanting to stay active during their stay.
Plan Meals in Advance
While the hotel offers breakfast, some guests found limited dining options in the immediate vicinity, so planning meals ahead of time or bringing snacks could be beneficial.
Consider Pet-Friendly Policy
If traveling with pets, the hotel's pet-friendly policy was appreciated by some guests, providing a convenient option for those with furry companions.
Location
5310 Englewood Avenue, Lubbock, TX 79424-1163
What's nearby
- South Plains Mall0.8 mi
- Maxey Park2.7 mi
- Lubbock War Memorial2.9 mi
- Shadow Hills Golf Course3.6 mi
- Science Spectrum & OMNI Theater3.7 mi
- Antique Mall of Lubbock3.9 mi
- Museum of Texas Tech University4.3 mi
- National Ranching Heritage Center4.4 mi
- Lubbock Municipal Coliseum4.7 mi
- Rawls Course4.7 mi
- Jones AT&T Stadium4.9 mi
- Buddy Holly Statue5.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Lubbock West Inn & Suites
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $72 |
Average price (weekend night) | $86 |
When to book a room at Best Western Lubbock West Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.9 |
|---|---|
Distance to city center | 5.3 mi |
Nearest Airport | Lubbock |
Distance to airport | 10.5 mi |