Lubbock car rentals
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Lubbock, TX
Jul 7 — Jul 14
Same drop-off
Lubbock, TX
Thu 7/7
Noon
Thu 7/14
Noon
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Lubbock car rental information
| Pick-up location | Lubbock |
|---|---|
| Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Pickup truck, Standard, Standard SUV, Supplier choice |
| Rental locations | 15 |
| Airport locations | 9 |
| Popular agencies | Hertz, Avis, Enterprise |
Cheap car rentals in Lubbock
| Economy | $49/day |
| Compact | $49/day |
| Intermediate | $50/day |
| Standard | $56/day |
| Full-size | $56/day |
| Pickup truck | $51/day |
| Supplier choice | $46/day |
| Intermediate SUV | $58/day |
| Compact SUV | $58/day |
| Standard SUV | $65/day |
Lubbock car rental reviews and directory
Avis
4.8
Okay
49 reviewsMost popular
Cleanliness
5.5
Comfort
5.1
Pick-up/Drop-off
4.9
Value for money
4.2
2 locations in Lubbock
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Reviews
2.0 Mediocre
May 2021
Cons:
It was not listed that we had to have a roundtrip plane ticket to pick up the car at the airport. Thus, we never were able to pick up the car.4.0 Okay
Mar 2021
Pros:
The easy drop off if I had to pick some thing but I barely cared for that.Cons:
I was told that I was going to get a certain type of car. When I showed up they offered me a smaller car. I needed a car with a trunk that’s why I picked the size car than I needed. She said that there was nothing that she could do but if I want to pay $20 extra a day I could upgrade to a Tahoe. I had something for a free upgrade and she refused to do it because she said that there was no stock but yet she was offering me an upgrade. I had to upgrade because the car they gave me could not fit anything since it was not the correct size and turns out the moment I got it, there was a death bottle under the seat and all kinds of other trash in the car. Even though the car was dirty which should be clean especially with Covid they couldn’t give me a different car so I had to deal with a nasty car that smelled like smoke. Overall I don’t think I would ever want to use Avis again. The lady was so rude from the moment I walked in. It definitely made you feel like they did not care for you as a consumer. This is the worst rental place ever, don’t waste your time in try another company that actually cares about your business.2.0 Mediocre
Mar 2021
Cons:
There were no cars available even though I was able to book one online. There is a big disparity between booking and actual available inventory at times via Kayak that needs attention. Please fix this. I had a similar issue last summer in Missoula, MT.4.4 Okay
Jul 2020
Pros:
Clean car.Cons:
Customer service was terrible.8.8 Excellent
Sep 2019
Pros:
Car was great and reliableCons:
The employee was condensencing when they became aware of my age (<25)10.0 Excellent
Aug 2019
Pros:
Everything at Avis is excellent. Great service, affordable prices, and clean cars.Enterprise
8.0
Excellent
18 reviewsBest rated
Cleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
5 locations in Lubbock
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Reviews
2.0 Mediocre
Jun 2021
Pros:
Vehicles were not ready, nor did they ever be ready.Cons:
having vehicles ready (even replacements would have been better than nothing)10.0 Excellent
Feb 2021
Pros:
It was a typical car rental experience I just was surprised that they didn’t take debit card.Cons:
It was a good little car for a few days10.0 Excellent
Oct 2020
Pros:
The staff was very knowledgeable in what they mnew.3.2 Mediocre
Jun 2020
Pros:
I placed my reservation online to pick it up at a specific location in Lubbock. I called ahead to verify that my reservation was made and was told that the facility closed at 2pm. I made sure to be on site by 12:30pm only to find out that this address was closed down. I saw a note to visit another facility within the same city. I drove to that site and was there just after 1pm. They didn't have any trucks on hand like I had reserved. They did find one at a 3rd location. They did offer to get the vehicle for me but the 3rd address was only 2 miles from my home. By the time I got to the 3rd site, they already rented 1 of the 3 trucks remaining. I was able to obtain a truck and drive to my destination but I feel there was much confusion and all of the employees were aware of the incorrect address.Cons:
The site needs to be updated so that your potential renters won't waste their time going to wrong address. And if I place a reservation for a specific type of vehicle, then there should be one available when I get there and not just by chance.8.0 Excellent
Jun 2019
Pros:
Staff at Lubbock we're very helpful and accommodating. Vehicle was good.2.0 Mediocre
Sep 2018
Cons:
Overcharged. Asked why. Told there was $100 deposit. There were no issues or other charges, but amount on my credit card was more than quoted. Asked about it at drop off. Was told they'd have somebody from customer service call. Nobody ever called. Sent messages but they have not been returned. Resorted to disputing partial charge with my credit card. Never had this happen before and it is quite disappointing.National
8.0
Excellent
8 reviewsCleanliness
10.0
Comfort
8.0
Pick-up/Drop-off
10.0
Value for money
6.0
One location in Lubbock
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Reviews
8.0 Excellent
Mar 2021
Cons:
No Cars to rent8.8 Excellent
Apr 2019
Cons:
Needed a child booster seat and the location did not have one. Other rental companies would not let me rent theirs so we were out of luck.8.0 Excellent
Mar 2021
Cons:
No Cars to rent8.8 Excellent
Apr 2019
Cons:
Needed a child booster seat and the location did not have one. Other rental companies would not let me rent theirs so we were out of luck.Budget
2.9
Mediocre
16 reviewsCleanliness
2.9
Comfort
2.9
Pick-up/Drop-off
5.9
Value for money
2.9
One location in Lubbock
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Reviews
10.0 Excellent
May 2020
Cons:
All good5.2 Okay
Jul 2019
Pros:
Staff was friendlyCons:
I was convinced to pay for insurance that Budget doesn't even honor. RIP off9.2 Excellent
Feb 2019
Pros:
Very friendlyCons:
Nothing10.0 Excellent
Aug 2018
Pros:
I was worried about having to stand in a line to get the car which would make my 'day trip' impossible. The car was waiting for me and the girl at the counter couldn't have been nicer. Will definitely use Budget again!8.0 Excellent
Oct 2017
Pros:
Budget staff was very nice and helpful. Car was clean, drove well and had no mechanical issues.Cons:
The plastic headlight lenses had numerous cracks and were cloudy/glazed over so as to affect the brightness of the headlights. They were old and needed to be replaced.2.0 Mediocre
Sep 2017
Pros:
Nothing. Terrible customer service, rude, and honestly shitty company and franchise owner was terrible as wellCons:
The company.Hertz
2.0
Mediocre
21 reviewsCheapest deal
Cleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
2 locations in Lubbock
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Reviews
2.0 Mediocre
Nov 2021
2.0 Mediocre
Apr 2021
Pros:
Nothing.Cons:
When I arrived at the rental agency I was told my reservation was a computer glitch. They said my reservation was real, but it was created in error. So, needless to say, I was without any transportation for my trip. I will not be making any reservations of this style in the future.2.0 Mediocre
Apr 2017
Cons:
They refused to rent me the car even though we prepaid . I had a drivers license, debit card and a picture of my passport.10.0 Excellent
Apr 2017
Pros:
The gentleman in Lubbock was very welcoming. He was polite and courteous. Overall a pleasure to work with.Cons:
Everything went smoothly.5.6 Okay
Mar 2017
Pros:
There was no line at the window.Cons:
Hertz did not have the vehicle that I reserved, nor did they have the gps unit I requested. He did not tell me that the one he was trying to give me didn't have one until we were almost done and I asked.10.0 Excellent
Feb 2017
Pros:
Well performing car, pickup and drop off were easy. Good on gasAlamo
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Lubbock
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Reviews
6.8 Good
Jul 2017
Cons:
Drop off confusing. No one to ck you in or tell you what to do.9.6 Excellent
Jul 2017
Pros:
Nice new carCons:
No one was there when our flight landed. Someone from Enterprise actually got us a car from the National stock. It would be helpful if someone were actually on the lot to assist customers with pick up and return.6.0 Good
May 2017
Pros:
Small airportCons:
Return vehicle in parking lot with no directions to customer. Ride back to terminal to turn key in. Nobody at counter.4.0 Okay
May 2017
Cons:
There were no clear instructions as to where or how to drop off the vehicle. There was signage directing all car rentals to a lot with spaces numbered and organized by company. No other instructions or personnel were available to indicate where to go or what to do next. A simple sign saying to walk back up the hill to the airport terminal would have sufficed. There were five other people wandering around asking each other if anyone knew where to go. I had to call the Alamo phone line three times before someone could help me with instructions. Overall, the Lubbock location needs vast improvements to customer care.10.0 Excellent
Jan 2017
Pros:
The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!10.0 Excellent
Dec 2016
Pros:
Turning in the car was just as quick and easy. Great customer service!Thrifty
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Lubbock
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Reviews
8.8 Excellent
Oct 2016
Pros:
Budget did a good job of getting me a car quickly and efficientlyCons:
I intensely disliked the Mitsubishi Mirage I was given. It is not a car, it is an under-powered roller skate with pretensions of grandeur. The gas deals were hard to understand and too expensive. Explaining them caused both the counter person and myself frustration.8.8 Excellent
Oct 2016
Pros:
Budget did a good job of getting me a car quickly and efficientlyCons:
I intensely disliked the Mitsubishi Mirage I was given. It is not a car, it is an under-powered roller skate with pretensions of grandeur. The gas deals were hard to understand and too expensive. Explaining them caused both the counter person and myself frustration.Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Lubbock
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Lubbock
134 travelers who rented a car in Lubbock gave the car agency they used an average rating of 5.1
Car rental locations in or near Lubbock
When to book a rental car in Lubbock
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Lubbock
- Rent a car during your stay in Lubbock to explore the sights of the city at your own convenience, rather than having to deal with exorbitant taxi prices or the hassle of using the fixed routes of the public transportation system. Car rentals in Lubbock will give you the feel of a local as you move around the city, while also giving you the freedom to tour the outskirts. For example, Buffalo Springs Lake, south of Lubbock, is approximately 11.9 miles away.
- Lubbock Preston Smith Int’l Airport (LBB), which is the major airport in the area, conveniently has a number of onsite car rentals in Lubbock, as well as off-site agencies, which are accessible via the airport shuttle services. Some of the car rental agencies onsite include Avis, National Car Rental, Alamo, Hertz and Thrifty. The offices and counters for these companies are located at the baggage claim area. Rental cars are parked outside the baggage claim area.
- Lubbock is a largely populated city and, therefore, it is important to be on the lookout for jaywalkers as you drive. There are also a number of people that walk around the city center while texting and talking on the phone, which can make the road dangerous. One should also be cautious of weather conditions, such as hail, that can cause chaos on roads but are luckily not common.
- Just like most crowded cities, Lubbock is usually affected by rush hour, especially in the morning hours between 7am and 9am, and in the evening between 4pm and 7pm, due to crowded roadways and fatigued drivers and pedestrians. Drivers are advised to stay patient and remain in their lanes. New drivers are recommended to book vehicles from Lubbock car rentals with GPS monitors so as to be able to navigate through unfamiliar roads.
- 25% of our users found rental cars in Lubbock for $73 or less
- Book your rental car in Lubbock at least 4 weeks before your trip in order to get a below-average price
- Off-airport rental car locations in Lubbock are around 6% more expensive than airport locations on average
- Standard rental cars in Lubbock are around 61% cheaper than other car types, on average