Overview

Hotel Victoria au Lac

Via Generale Guisan 3, 6902 Lugano, Ticino, Switzerland
+41 91 994 20 31

$96+

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Overall guest ratings

7.1/10 Good
Based on 1,357 reviews
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Review highlights

  • 8.1
  • 5.4
  • 4.2
  • 4.2

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    About

    The hotel VICTORIA AU LAC is located in Lugano, overlooking the lakeside road. The hotel, which is built in the liberty style, is a magnificent example of early twentieth century architecture and enjoys an excellent view of the entire gulf as well as Mount Bré. The hotel has 30 cozy rooms and offers a wide range of services able to satisfy all customers. The rooms are equipped with bathroom, hairdryer, air conditioning, minibar, safe, LCD color TV, telephone and wi-fi. Our two restaurants, The terrace of the Stars in the summer and the Lord of Tillingdon in winter, both with a unique location overlooking the lake, give moments of extreme relaxation and an delicious Mediterranean cuisine. They also have rooms with accommodation capacity up to 100 people for banquets, business dinners cocktail parties, birthdays etc. Hotel Victoria au Lac is 2 km from the Casino of Lugano, 3.3 km from the train station 5 km from the international airport of Lugano-Agno airport, 500 m. from the charming Monte San Salvatore and within walking distance are a bank UBS, a car rental agency, a hairdressing salon for men and women, a newspaper stand. Bar-room service in the room is available for a surcharge.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Babysitting or child care
    • Internet
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall Rating

    7.1 Good
    Based on 1,357 reviews
    • 8.1 "Location is great."
    • 5.4 "Service is ok."
    • 5.1 "Rooms are ok."
    • 4.2 "Bad amenities."
    • 4.2 "Internet is poor."
    • 4.0 "Not very comfortable."
    • 4.0 "Not very clean."
    • 4.0 "Disappointing food."
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    Overall Rating

    7.1 Good
    Based on 759 reviews
    • 7.9 "Good location."
      9.8 "City centre within easy reach, said 98%."
    • 5.3 "Rooms are ok."
      5.8 "Only 58% found the balcony ok."
    • 4.9 "Service is below average."
      3.7 "63% indicated the reception staff was not good."
    • 4.1 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
    • 4.1 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.7 "53% said the bathroom was dirty."
    • 3.8 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      2.6 "74% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
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    Overall Rating

    6.7 Good
    Based on 271 reviews
    • 8.2 "Location is great."
      9.7 "City centre within easy reach, said 97%."
    • 5.3 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 5.1 "Rooms are ok."
    • 4.5 "Disappointing food."
    • 4.0 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 3.8 "Not very comfortable."
      4.9 "51% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      2.1 "79% thought it was too noisy."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.6 "Breakfast is below average."
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    Overall Rating

    7.3 Good
    Based on 325 reviews
    • 8.2 "Location is great."
    • 5.9 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 5.3 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
    • 4.2 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
    • 3.9 "Breakfast is below average."
    • 3.9 "Internet is poor."
    • 3.8 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
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    Guests say it is the perfect hotel for a city trip.
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