Overview

Hotel Victoria au Lac

Via Generale Guisan 3, 6902 Lugano, Ticino, Switzerland
+41 91 994 20 31

$105+

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Rates

Overall guest ratings

7.2/10 Good
Based on 1,334 reviews
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Review highlights

  • 7.9
  • 4.8
  • 4.7
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    The hotel comprises a total of 30 rooms. Services and facilities at the hotel include a dining area, a childcare service and room service. Wireless internet access is available to travellers in the public areas. Those arriving in their own vehicles can leave them in the car park of the establishment. Each of the rooms is appointed with air conditioning. A double bed ensures a good night's sleep. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a fridge included as standard. Internet access, a telephone and WiFi add to the comfort of the holiday. A hairdryer is provided in the bathrooms. The accommodation offers non-smoking rooms. Copyright GIATA 2004 - 2016.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 1,334 reviews
    • 7.9 "Good location."
    • 5.8 "Service is ok."
    • 4.8 "Rooms are not good."
    • 4.7 "Breakfast is below average."
    • 4.7 "Bad amenities."
    • 4.7 "Disappointing food."
    • 4.4 "Not very clean."
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    Overall Rating

    7.2 Good
    Based on 760 reviews
    • 7.8 "Good location."
      10.0 "City centre within easy reach, said 100%."
    • 5.4 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 5.1 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.2 "Only 62% found the balcony ok."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 4.9 "Disappointing food."
      0.4 "96% found the side dishes unedible."
    • 4.3 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.2 "58% thought it was rather dirty."
    • 4.0 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.6 "Value below average."
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    Overall Rating

    7.0 Good
    Based on 253 reviews
    • 8.0 "Location is great."
    • 5.6 "Service is ok."
    • 5.2 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      5.3 "Only 53% said rooms were clean enough."
    • 4.8 "Disappointing food."
    • 4.7 "Not very clean."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.2 "Breakfast is below average."
    • 3.8 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
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    Overall Rating

    7.2 Good
    Based on 320 reviews
    • 7.9 "Good location."
    • 6.5 "Service is ok."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
      0.4 "96% thought the facilities needed updating."
    • 4.9 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      4.8 "52% said rooms were dirty."
      3.3 "67% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
    • 4.5 "Breakfast is below average."
    • 4.5 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.4 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
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    Good to know
    "Friendly service"
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