Overview

Hotel Victoria au Lac

Via Generale Guisan 3, 6902 Lugano, Ticino, Switzerland
+41 91 994 20 31

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+41 91 994 20 31
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Rates

Overall guest ratings

7.2/10 Good
Based on 1,325 reviews
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Review highlights

  • 8.0
  • 5.8
  • 4.8
  • 4.7

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    About

    The hotel comprises a total of 30 rooms. Services and facilities at the hotel include a dining area, a childcare service and room service. Wireless internet access is available to travellers in the public areas. Those arriving in their own vehicles can leave them in the car park of the establishment. Each of the rooms is appointed with air conditioning. A double bed ensures a good night's sleep. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a fridge included as standard. Internet access, a telephone and WiFi add to the comfort of the holiday. A hairdryer is provided in the bathrooms. The accommodation offers non-smoking rooms. Copyright GIATA 2004 - 2016.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 1,325 reviews
    • 8.0 "Location is great."
    • 5.8 "Service is ok."
    • 5.1 "Average amenities."
    • 4.8 "Disappointing food."
    • 4.7 "Rooms are not good."
    • 4.6 "Not very clean."
    • 4.5 "Breakfast is below average."
    • 4.3 "Value below average."
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    Overall Rating

    7.3 Good
    Based on 742 reviews
    • 8.2 "Location is great."
    • 5.6 "Service is ok."
    • 5.3 "Food is average."
    • 5.0 "Rooms are ok."
      5.7 "Only 57% found the balcony ok."
    • 5.0 "Breakfast is mediocre."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 4.3 "Value below average."
    • 3.9 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      4.6 "54% said rooms were small."
      2.8 "72% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 2.8 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall Rating

    7.1 Good
    Based on 265 reviews
    • 8.0 "Location is great."
    • 5.5 "Service is ok."
    • 4.7 "Rooms are not good."
      4.1 "59% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      0.0 "Air conditioning was criticized by 100%."
      1.1 "For 89%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      1.5 "85% found problems with the furniture."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.7 "Disappointing food."
    • 4.5 "Not very clean."
    • 4.2 "Breakfast is below average."
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    Overall Rating

    7.2 Good
    Based on 318 reviews
    • 7.5 "Good location."
      7.1 "71% thought it was easy to get to the train station."
    • 6.2 "Service is ok."
      5.1 "Only 51% thought the service was professional."
    • 4.8 "Rooms are not good."
      4.9 "51% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      4.8 "52% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
    • 4.5 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
    • 4.4 "Disappointing food."
      0.9 "91% did not enjoy the desserts."
    • 4.3 "Value below average."
    • 4.3 "Breakfast is below average."
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