Dining
Services and conveniences
Basics
Pool and spa
Bathroom
Things to do
Accessibility and suitability
General
Parking and transportation
Media and entertainment
Outdoor
Laundry
Family friendly
Workspace
Health and safety
Fitness
Bedroom
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is beautifully located on a hill with a breathtaking view over "Lago die Lugano." Guests can enjoy the complimentary services such as tennis courts and bike rentals.
How is the food quality at the hotel?
The hotel offers first-class food and drinks, and the breakfast is served with a lot of good food. Guests can also enjoy the elegant restaurant with amazing food and views.
What are the common concerns about the hotel's amenities?
Some guests mentioned that the spa had minimal facilities with one person doing everything, and others felt that the Michelin star restaurant was overrated and overpriced.
What practical information should guests know about the hotel's services?
The hotel provides a free shuttle service, private parking, and a valet parking option. Additionally, guests can expect a professional and helpful staff, with the hotel offering a 24-hour front desk and concierge service.
When is the best time to visit the hotel?
The high season is in July, offering an excellent opportunity to experience the beautiful location and views. However, guests should be aware that the hotel is a bit far from the center of Lugano.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
October is considered the low season, which could be a great time to visit for those looking to avoid crowds and potentially get better deals.
Take Advantage of Complimentary Services
Guests appreciated the complimentary services such as tennis courts and bike rentals, making it convenient for guests to explore the area without extra cost.
Check Nearby Attractions
The hotel is conveniently located near several attractions such as Museo d'arte della Svizzera italiana Lugano, Santa Maria degli Angioli Church, and LAC, providing guests with plenty of options for exploration.
Ensure Lake View Room Selection
Guests highly recommended booking rooms with a lake view to fully appreciate the stunning surroundings.
Consider Room Renovations
Some guests mentioned that certain rooms may require renovation, so it could be beneficial to inquire about the latest room upgrades or renovations before booking.
Verify Shuttle Service Timings
If relying on the hotel's shuttle service, it's advisable to verify the schedule in advance as some guests found the frequency of the shuttle runs to be limited.
Explore Dining Options
While the hotel's restaurant received positive feedback, some guests found the prices high with limited food selection. Exploring dining options in the nearby area could provide more variety.
Be Mindful of High Summer Temperatures
Guests visiting during the summer noted that it can get very hot, and services such as poolside drinks may have limited availability in the late afternoon, so it's advisable to plan accordingly.
Inquire About Room Upgrades
Some guests received room upgrades, so it might be worth inquiring about the possibility of upgrades, especially for special occasions like honeymoons.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | July | $520 | $746 |
Cheapest month to stay with an average 53% drop in price. | Most expensive month to stay with an average 81% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center |
|---|---|
8.4 | 0.9 mi |
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