Overview

Hotel du Helder

38 Rue de Marseilles, 69007 Lyon, Rhône-Alpes, France
+33 4 78 61 61 61

$60+

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Rates

Overall guest ratings

6.2/10 Good
Based on 1,063 reviews
See all reviews

Review highlights

  • 8.3
  • 7.9
  • 3.7
  • 2.9

Nearby

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    About

    Hotel du Helder is centrally located in Lyon, walking distance from University of Lyon II and close to Centre d'Histoire de la Resistance et de la Deportation. This hotel is within close proximity of Textile Museum and Bellecour Square.

    Rooms

    Make yourself at home in one of the 98 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers.

    Dining

    Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Currency exchange on-site
    • No smoking
    • Express check out
    • 24 hour front desk
    • Storage available
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.2 Good
    Based on 1,063 reviews
    • 8.3 "Breakfast is good."
    • 7.9 "Good location."
    • 6.1 "Service is ok."
    • 3.7 "Not very clean."
    • 2.9 "Quite uncomfortable."
    • 2.8 "Awful rooms."
    • 1.5 "Horrible vibe."
    • 1.0 "Disappointing internet connection."
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    Overall Rating

    6.2 Good
    Based on 457 reviews
    • 8.3 "Breakfast is good."
    • 7.7 "Good location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "Near to public transport, according to 97%."
    • 6.2 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 2.6 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
      3.9 "61% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
    • 1.9 "Awful rooms."
      2.7 "73% complained about the bathroom."
      2.0 "80% didn't like the uncomfortable beds."
      3.1 "69% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      0.3 "Air conditioning was criticized by 97%."
      1.7 "83% had problems with the shower."
      0.6 "For 94%, the rooms looked old."
      0.3 "97% found problems with the furniture."
    • 1.3 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    • 1.0 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall Rating

    6.3 Good
    Based on 127 reviews
    • 8.5 "Breakfast is good."
    • 8.0 "Good value."
    • 7.8 "Good location."
    • 5.9 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.5 "Not very comfortable."
      4.6 "54% thought it was too noisy."
      4.6 "54% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
    • 3.2 "Awful rooms."
      3.9 "61% said rooms were dirty."
      4.6 "54% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      3.6 "64% complained about the bathroom."
    • 1.5 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    5.6 Okay
    Based on 106 reviews
    • 8.4 "Breakfast is good."
    • 7.8 "High value."
    • 7.5 "Good location."
    • 6.6 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 3.3 "Not very comfortable."
      4.5 "55% thought it was too noisy."
      2.6 "74% didn't like the uncomfortable beds."
    • 2.5 "Awful rooms."
      2.7 "73% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.6 "74% didn't like the uncomfortable beds."
    • 1.3 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    6.2 Good
    Based on 372 reviews
    • 8.2 "Location is great."
      9.6 "Near to public transport, according to 96%."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good breakfast."
    • 6.3 "Service is ok."
      6.3 "63% said the reception staff was ok."
      5.3 "Housekeeping was ok, according to 53%."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 2.5 "Quite uncomfortable."
      1.9 "81% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
    • 2.5 "Awful rooms."
      1.9 "81% didn't like the uncomfortable beds."
      3.7 "63% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      0.4 "96% found problems with the furniture."
      3.4 "66% said rooms were dirty."
      0.4 "Air conditioning was criticized by 96%."
    • 1.3 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      1.8 "82% didn't like the unstylish hotel."
    • 1.3 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
    View all review categories
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