Pros (+) Hotel staff was great!
Cons (-) Run down, dirty room with worn furniture, mildew in shower. Not at all up to Sofitel standards
5 stars
Sofitel Lyon Bellecour
Photos of Sofitel Lyon Bellecour
Overview
Sofitel Lyon Bellecour is in a prime location in Lyon city centre. Culture lovers are only minutes from Fourviere Basilica, the Traboules, Opera de Lyon, or the famous Musee des Confluences. Restaurants and stores also line the streets of the culinary capital. At our 5 star hotel, enjoy a personalised service and unique view of Lyons rooftops in one of our 164 rooms, suites and our restaurant on the 8th floor.
Latest deals for Sofitel Lyon Bellecour
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sofitel Lyon Bellecour
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Interconnected room(s) available
- Storage available
- River view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower cap
- Toilet
- Toilet paper
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Pool and spa
- Spa
- Steam room
- Spa and wellness center
- Massage
Things to do
- Gift shop
- Evening entertainment
- Cooking classes
- Beauty salon
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sofitel Lyon Bellecour
7.9
Good
2250 verified ratings
Wonderful
813
Very good
456
Good
373
Okay
209
Fair
185
Mediocre
89
Poor
125
Summary of reviews
Guests say
Guests appreciated the great service and spacious rooms, particularly enjoying the river view and breakfast options. However, many reviews highlighted cleanliness issues, with some rooms needing renovation and better maintenance. Overall, while some guests found the hotel charming, others felt it fell short of expectations, especially regarding cleanliness and amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
69 reviews
7.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast buffet?
You can expect an excellent breakfast in a lovely dining room with attentive and helpful staff. The breakfast buffet offers a fantastic selection and is a great way to start your day.
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly and offers babysitting or child care services, as well as cribs available and kids meals. The staff are very helpful and friendly, ensuring a comfortable stay for families.
What are the parking options available at the hotel?
The hotel offers private parking and valet parking, as well as an EV charging station. While parking may be expensive, it is spacious and clean, reflecting the city's standards.
How is the cleanliness and maintenance of the hotel's rooms?
The hotel ensures that the guest accommodation is disinfected between stays and that all high-touch surfaces are regularly disinfected. While some guests have mentioned outdated decor, the rooms are clean, comfortable, and well-maintained.
What are the best times to visit the hotel?
The high season at the hotel is in September, offering an ideal time to experience the hotel's excellent location and friendly staff. However, it's important to note that the hotel may experience increased demand during this period.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Upgrade to a River-Facing Room
Consider paying a little extra for a room with a view of the Rhone River, as guests found it well worth the additional cost for the spacious room, bath, complimentary minibar, and helpful staff.
Opt for a Suite Room
Guests recommend booking a suite room for a clean, spacious, and comfortable stay, despite the slightly outdated decor.
Enjoy the 8th Floor Bar
Visit the rooftop bar for panoramic views and a great selection of drinks, providing a memorable experience.
Check Out the Breakfast Buffet
The breakfast buffet in the lovely dining room is excellent, with attentive and helpful staff, making it a worthwhile experience.
Consider Location for Sightseeing
The hotel's convenient location near Bellecour makes it an ideal base for exploring the city's attractions and accessing public transport.
Be Mindful of Room Selection
Some guests found the standard rooms to be small and outdated, while others appreciated the comfortable beds and air conditioning in the rooms.
Be Aware of Potential Noise
Guests staying in river-facing rooms noted that water running from other rooms could be heard throughout the night, impacting their overall experience.
Be Prepared for Dated Decor
While the hotel offers a charming and clean atmosphere, some guests found the room decor and furniture to be outdated, which may not meet the expectations of a 5-star hotel.
Consider Parking Costs
If using the hotel's parking facilities, be prepared for the relatively expensive parking fees, which are reflective of the city's overall pricing.
Check for Special Offers
Some guests reported discrepancies in room pricing between online booking and on-site rates, so it may be beneficial to confirm the room's condition and amenities before booking at the hotel.
Location
20 Quai Gailleton, 69002 Lyon, Lyon Metropolis
What's nearby
- Rue des Marronniers346 yd
- Place Bellecour0.3 mi
- Hotel-Dieu de Lyon0.3 mi
- Church of Saint George0.5 mi
- Church of Saint-Bonaventure0.6 mi
- Musée Gallo-Romain de Lyon0.8 mi
- Roman theatres0.8 mi
- Museum of Fine Arts of Lyon0.9 mi
- Place des Terreaux0.9 mi
- Hôtel de Ville0.9 mi
- Opera Nouvel0.9 mi
- Lyon City Centre1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sofitel Lyon Bellecour
Low season | August |
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High season | April |
Average price (weeknight) | $264 |
Average price (weekend night) | $191 |
When to book a room at Sofitel Lyon Bellecour
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sofitel Lyon Bellecour
FAQs when booking at Sofitel Lyon Bellecour
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Value for money | 7.5 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Lyon-Saint Exupéry |
Distance to airport | 12.5 mi |