Ibis Mackay
Photos of Ibis Mackay
Overview
Ibis Mackay offers a comfortable setting while in Mackay. It provides a gym, as well as a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
There are a range of facilities available to guests of the hotel, including laundry facilities, airport shuttle and car hire. In sunny weather, an outdoor terrace provides a nice place to relax.
The rooms at Ibis Mackay offer a refrigerator and all the necessities for a comfortable stay.
The hotel's restaurant is available for breakfast, lunch and dinner, offering guests a pleasant dining experience near their room. Packed lunches are provided for sightseers.
Ibis Mackay is surrounded by the area's well-known sightseeing attractions, including Ray Mitchell Oval and Stadium Mackay, which are a short walk away. Mackay Railway Station is within a 30-minute walk.
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Amenities at Ibis Mackay
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Sea view
- Seating area
- Garden view
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- Carpeted
- City view
- Storage available
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Airport shuttle
- Free parking
Outdoor
- Terrace/Patio
- Garden
Things to do
- Table tennis
- Pool table
Family friendly
- Kids meals
- Kid-friendly buffet
Pool
- Heated pool
- Outdoor pool
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Ibis Mackay
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Ibis Mackay?
Ibis Mackay offers a restaurant and bar/lounge, providing delicious food and drinks for breakfast, lunch, and dinner. Guests can also enjoy packed lunches and have food delivered to their accommodation.
Are there any concerns about the room size at Ibis Mackay?
Some guests have mentioned that the rooms are small, especially for two people, and that the shower is extremely small. However, others have found the rooms to be modern, clean, and providing everything needed for a comfortable stay.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff at Ibis Mackay. While some have had concerns about the staff's friendliness and helpfulness, many others have praised the courteous and supportive service provided by the staff.
Is parking available at Ibis Mackay?
Yes, Ibis Mackay offers free parking for guests, providing convenient access for those traveling by car. However, some guests have experienced challenges with parking availability due to the limited space.
What are the best features of the rooms at Ibis Mackay?
The rooms at Ibis Mackay are highlighted for their comfortable beds, modern amenities, and cleanliness. However, some guests have expressed concerns about specific room features such as small showers and uncomfortable pillows.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Runway-Facing Room
Guests recommend requesting a runway-facing room for a convenient stay close to the airport.
Consider Room Size
Some guests found the rooms to be small, so consider this when booking, especially for longer stays or if you prefer more space.
Check for Noise-Proof Rooms
Some guests mentioned that the room doors were not noise-proof, so if you're sensitive to noise, consider this when selecting a room.
Be Mindful of Room Cleanliness
A few guests reported issues with room cleanliness, so it may be helpful to check recent reviews regarding this aspect before booking.
Request Early Check-In
If you need to check in early, it's worth requesting in advance, as some guests were accommodated with early check-in requests.
Consider Parking Options
The hotel's parking can fill up, so be prepared for potential parking challenges, especially during peak times.
Check TV Functionality
Some guests experienced issues with the television, so it may be helpful to ensure the TV is in working order upon check-in.
Be Aware of Food Service Hours
If you plan to order room service, note that the dinner menu may be limited after a certain hour, as reported by some guests.
Consider Bathroom Size
Some guests found the shower area to be small, so if this is a concern, it's worth considering when booking.
Be Prepared for Variable Staff Interactions
While many guests praised the staff, some reported mixed experiences, so it's helpful to be prepared for variable staff interactions.
Location
What's nearby
- Harrup Park1.3 mi
- Mackay Regional Botanic Gardens1.9 mi
- Mackay Enertainment and Convention Centre2.3 mi
- Jubilee Park2.3 mi
- Artspace Mackay2.4 mi
- Bluewater Lagoon2.7 mi
- Forgan Bridge2.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ibis Mackay
Low season | July |
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High season | November |
Average price (weeknight) | $132 |
Average price (weekend night) | $85 |
When to book a room at Ibis Mackay
KAYAK's top tips for your stay at Ibis Mackay
FAQs when booking at Ibis Mackay
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Value for money | 8.2 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | Mackay |
Distance to airport | 0.4 mi |