Madang Star International Hotel

Guests have mentioned that the rooms are big, spacious, and cleaned every day. However, some guests have reported issues with small cockroaches in the rooms, suggesting that pest control may be needed.

Guests have praised the breakfast and mentioned that the food is okay. However, there have been comments about the availability of breakfast for only one person when checking in as a couple, suggesting that improvements in this area may be needed.

Guests have appreciated the friendly and helpful staff, as well as the extra services provided, such as airport service. However, there have been reports of issues with the reception lines and the need for staff to serve breakfast without it being upon request.

The hotel offers amenities such as an outdoor pool, fitness center, restaurant, bar/lounge, and free airport shuttle. However, some guests have mentioned issues with the air conditioning, water pressure, and cleanliness of certain items in the rooms.

The high season at Madang Star International Hotel is in September, while the low season is in March. Visitors can expect a pristine location with beach access and the possibility of encountering small cockroaches in the rooms, which the hotel may need to address.

Some guests recommended opting for rooms with a view, as the views from the rooms were described as spectacular. Consider choosing a room with a balcony facing the fountain for an enhanced experience.

Take advantage of the free airport shuttle service provided by the hotel, which was praised by several guests for its convenience.

Guests appreciated the good internet service at the hotel, making it suitable for those who require reliable connectivity during their stay.

While some guests mentioned that rooms were cleaned daily, others reported issues with cleanliness and suggested that housekeeping should ensure regular and thorough cleaning, including pest control.

The staff were described as friendly and helpful by many guests. Additionally, the multi-lingual staff can be beneficial for international travelers.

Although some guests enjoyed the breakfast and food at the hotel, others encountered issues such as limited availability for multiple guests and suggested improvements in the dining services.

Some guests expressed concerns about privacy due to staff accessing rooms before check-out and security guards staring. It was suggested that the hotel should address these issues to enhance guest comfort.

Several guests reported issues with room amenities such as malfunctioning air conditioning, fans, and broken appliances. It is advisable to check the functionality of room facilities upon arrival and promptly request maintenance if needed.

For guests traveling with children, the hotel offers babysitting or child care services and a child pool, providing added convenience for families.

Guests expressed interest in becoming members of the hotel's guest privileges or a chain of hotels, indicating a potential opportunity for the hotel to consider offering loyalty programs or memberships to enhance guest satisfaction and retention.