Overview

Hotel Sterling

C/ San Bernardo, 29-31, 28015 Madrid, Madrid, Spain
+34 915 420 400

$83+

Overall guest ratings

8.0/10 Good
Based on 2,574 reviews

Review highlights

  • 9.3
  • 8.9
  • 4.4
  • 3.7

Good to know

  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Located in Gran Via, this hotel is within a 5-minute walk of Teatro Rialto and Plaza de Espana. Plaza Mayor and Royal Palace are also within 15 minutes.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Room service
    • Restaurant
    • Beauty salon
    • Airport shuttle
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 2,601 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% liked the proximity to shopping."
      7.6 "Easily accessible by car, said 76%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 5.2 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
      6.1 "61% said the view was so-so."
      5.2 "Only 52% thought the shower was ok."
    • 4.4 "Disappointing food."
      3.6 "64% found the side dishes unedible."
      3.8 "62% did not enjoy the desserts."
      2.2 "78% did not like what was on the menu."
      2.2 "78% did not like the vegetable dishes."
    • 3.7 "Breakfast is below average."
    • 3.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."

    Overall Rating

    8.0 Good
    Based on 1,456 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "City centre within easy reach, said 97%."
      9.8 "98% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 4.4 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      2.8 "72% said the bathroom was dirty."
      3.3 "For 67%, the rooms looked old."
    • 4.3 "Disappointing food."
      4.0 "60% found the side dishes unedible."
      2.3 "77% did not like the vegetable dishes."
      2.2 "78% did not like what was on the menu."
    • 3.8 "Breakfast is below average."
    • 3.4 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
    • 3.2 "Disappointing internet connection."
      3.9 "61% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 832 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% liked the proximity to shopping."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 5.7 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.0 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 4.3 "Disappointing food."
      3.5 "65% did not enjoy the desserts."
    • 3.6 "Breakfast is below average."
    • 2.9 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 312 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.2 "Only 62% said rooms were clean enough."
      6.4 "64% said the view was so-so."
    • 3.6 "Breakfast is below average."
    • 3.3 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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