Pros (+) Good hotel, good rooms
Cons (-) Is a little bit away from the center of the city
3 stars
Sterling
Photos of Sterling
Overview
Hotel with a 24-hour front desk, steps from Gran Via Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance. Hotel Sterling offers 69 accommodations with minibars and safes. 26-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities at Sterling
- Restaurant
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Quiet street view
- Family rooms
- Hardwood or parquet floors
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- City view
- Storage available
Services and conveniences
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Dining
- Minibar
- Restaurant
- Food can be delivered to guest accommodation
Parking and transportation
- Parking
- Airport shuttle
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Things to do
- Bicycle rental
Reviews of Sterling
8.0
Very good
3259 verified ratings
Wonderful
1119
Very good
775
Good
699
Okay
281
Fair
209
Mediocre
91
Poor
85
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many praising the friendly service. However, several reviews highlighted issues with noise levels and felt that the hotel was overpriced for the quality offered.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
1387 reviews
8.4 out of 10
85 reviews
8.3 out of 10
3 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Hotel Sterling?
The hotel offers hygienic and comfortable mattresses, ensuring a great stay for guests.
Is parking available at Hotel Sterling?
Yes, the hotel provides parking and is conveniently located near the Gran Via metro and restaurants.
How is the food quality at Hotel Sterling?
The hotel offers a good breakfast and has a restaurant with the option for food to be delivered to guest accommodations.
What is the cleanliness like at Hotel Sterling?
The hotel is clean and has very good air conditioning, ensuring a comfortable stay for guests.
What can I expect from the customer service at Hotel Sterling?
The hotel staff is lovely, friendly, and helpful, providing a pleasant and accommodating experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony for a pleasant view of the neighborhood.
Consider Skipping the Breakfast
Some guests advised against including breakfast when booking, citing limited variety and repetition in the menu.
Check for Room Size
A few guests mentioned that the rooms can be small, so it may be worth confirming the room size before booking, especially for longer stays or larger groups.
Be Mindful of Noise Levels
Some guests noted that the hotel can get noisy, particularly if there are large groups or tours staying at the same time.
Verify Air Conditioning and Heating
Several guests experienced issues with air conditioning and heating, so it's advisable to ensure these facilities are in good working condition, especially during extreme weather.
Confirm Bed Comfort
While some guests praised the comfortable beds, others found them old and uncomfortable, so it may be helpful to inquire about the bed quality before booking.
Consider the Hotel's Age
A few guests mentioned that the hotel is older, so it's worth considering if you prefer more modern facilities.
Double-Check Room Amenities
Some guests encountered issues with room amenities such as TV, fridge, and bathroom facilities, so it's advisable to double-check these before arrival.
Inquire About Accessibility
Guests with accessibility needs suggested confirming the availability of accessible bathroom facilities and the functionality of elevators before booking.
Take Advantage of the Location
Many guests appreciated the hotel's central location, making it convenient for exploring nearby attractions and accessing public transportation.
Location
Calle San Bernardo 29-31, 28015 Madrid
What's nearby
- Plaza de Espana0.3 mi
- Teatro Real0.4 mi
- Plaza de Oriente0.4 mi
- Madrid City Centre0.4 mi
- Puerta del Sol0.5 mi
- Plaza Mayor0.5 mi
- Palacio Real de Madrid0.5 mi
- Principe Pio0.5 mi
- Plaza de Santa Ana0.7 mi
- Teatro Español0.7 mi
- Plaza de Cibeles0.8 mi
- Museo del Prado1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sterling
Low season | July |
|---|---|
High season | October |
Average price (weeknight) | $157 |
Average price (weekend night) | $136 |
When to book a room at Sterling
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sterling
FAQs when booking at Sterling
Nearby hotels and places to stay
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See most recommended stays in MadridGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 8.4 mi |
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