Find Cheap Flights to Madrid (MAD)

Cons: Flight attendants were very rude apart from that it was great

Pros: Wide body plane A330

Cons: Seats too narrow. No individual TVs, no entertainment, not even a music channel available.

Pros: Flight crew was accommodating. Moved us to an empty row so our infant child could stretch out and sleep.

Cons: Have to pay to secure seats in advance. No access to a bassinet even though we were traveling with an infant

Cons: I had asked for a bottle of water and offered to pay and was told no. There were TVs however they were scarce. The plane needs updating, seats were narrow and tattered.

Cons: No complaints. Good vegan food.

Cons: Lufthansa lost my luggage. Still waiting in my hotel.

Pros: excellent crew

Cons: seats could be wider and seatbealts cud be wider

Pros: Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that.

Cons: Tell Air Hostess to be polite if any one asking for something it’s part of their job

Pros: the entertainment and food was good

Cons: our flight attendants were mostly absent -- the other side of the aisle had much more attentive attendants

Pros: The crew was friendly and tried to provide a good service.

Cons: Wider seats and more leg room. The return trip from Ottawa to Vancouver was over $1200. I think that’s quite pricey given that any food or alcoholic beverage had to be purchased at an extra cost.

Pros: Food in premium economy was pretty good.

Cons: Flight was 2 hours late leaving Heathrow

Pros: Did not board because you screwed up my reservation

Cons: Not screwing up my reservation!

Pros: Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge.

Cons: I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!

Cons: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

Pros: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Cons: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Cons: Flight delays is a constant problem with this company

Cons: If they had veggie options or any options for food when they arrived to my seat

Pros: The flight attendants were great.

Cons: Cabin was very very stuffy and hot. Very uncomfortable. Paying for WiFi? When other airlines offer it for free????

Pros: The seat was comfortable (for economy), service pleasant, food nothing special but fine, entertainment good. Boarding was efficient; there was a slight delay due to de-icing, but that's normal

Cons: It was impossible to download a boarding pass on either Lufthansa's website or any other (code share with United). Lufthansa gives you a number to call but they are open only 9-5 weekdays; when I called their regular office, I listened to a very annoying message routing for 15 minutes before hanging up. They have to work this out better, though I must say that at the United gate I could print it out easily at the machine, and the staff there was exceptionally helpful

Pros: ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!

Cons: nothing

Cons: Poor desk service Food at breakfast A joke

Pros: Cabin crew were efficient

Cons: Open check in counters on time as scheduled. They were half hour late at least

Cons: We were happy with everthing

Cons: Premium economy amenities were outdated, specifically the seats. My tray table was unable to lie flat so food/drink kept sliding off. Quite unacceptable. I’ll fly American next time in premium economy, much better at the moment.

Pros: Crew was good, seats were good.

Cons: Barely made connection because we were late landing.

Pros: Nothing

Cons: The plane, the arrival time and the service

Pros: nothing

Cons: Crew were super grouchy, and we sat on the runway for an hour, had to go back for more fuel. Pilots never updated us and crew were rude.

Pros: Check-in was fast and efficient in Boston. Crew was friendly with good service.

Cons: No legroom. If they're giving this little legroom they shouldn't allow seats to recline.

Pros: I had my reservations about Iberia air after reading reviews of them online so was surprised that my trip was pleasant. The food was actually one of the best I had in a while for an international flight and flight was on time. Service was courteous and prompt too, for the low price I couldn't have asked for more.

Cons: I couldn't get my touch screen to work so didn't watch movies. But I also didn't bother to ask the stewardesses and just went to sleep. The seats were just the right size for me but can see ow it might be a problem for larger people. I'm guessing the seats are European size?

Pros: seat empty next to me

Cons: food, flight attendants

Pros: Enternainment selections were ok.

Cons: Flight attendants were not helpful, indeed they were dismissive. I asked one for ice and she told me they had no ice. Bullocks.

Pros: Attendant was friendly and efficient.

Cons: No beverages or snacks.

Cons: I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg.

Pros: Delta in flight entertainment is great.

Cons: Always delayed.

Pros: The seats were awful .how many can squeeze in. .horrible

Cons: Room to breathe, move a little

Cons: Took a very long time to empty the plane via staircases. For a 747, I expected a jetway at Heathrow.

Pros: Crew was great! Helpful and nice

Cons: Walk by and offer water more often.

Cons: One flight attendant was exceedingly rude during the boarding process, but thankfully she was not in our area.

Pros: The service in the Business Class section on British Airways was phenomenal

Cons: CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?

Pros: We landed 45 minutes ahead of schedule.

Cons: Boarding was rushed and we left the gate late.

Pros: Good seating, great food, good service.

Pros: Nothing spectacular.

Cons: The headrests won’t stay up. And it’s hot.

Cons: Entertainment system for myself and my wife failed after an hour.

Pros: Calm no crowd organized and perfect

Cons: Umm

Pros: The window seat of this plane is so closely placed to the window that you can hardly sit straight up and down. Food is non existent and one drink offered in 4.5 hours is bad service

Cons: Virtually everything

Pros: Movies were great!

Cons: They didn’t give customs forms until exiting the plane. Caused huge problems for everyone. Sandwich was still frozen inside.

Pros: everything

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Pros: There was room available.

Cons: This was not business class!

Pros: Crew was pleasant.

Cons: Very old plane with seatback screens or USB ports for charging.

Pros: We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!

Cons: Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this.

Pros: The crew was excellent and the seats are v comfortable

Cons: I cant really think of anything

Pros: The crew was very friendly, the food was surprisingly delicious and despite weather conditions being rough and causing significant turbulence the pilot handled it well and landed so smoothly I could honestly barely tell we had landed!

Cons: The seats were pretty comfortable for economy seats but still could have been a bit more comfortable. The standard leg room could be increased as well as overhead storage

Pros: Everything, I love Lufthansa