Wusum Hotel

The hotel offers good food in the restaurant, and you can also enjoy breakfast included in your stay. Additionally, there's a bar/lounge and the option to have food delivered to your accommodation.

The hotel provides spacious, clean rooms with air conditioning and a fridge. However, there have been reports of irregular electricity changes and some issues with cleanliness, such as an area of mold on the wall in a corner of a room.

The facilities are great and very clean, thanks to the new managers who have done an amazing job. There's also a pool bar and an outdoor pool for guests to enjoy.

Most of the staff members are amazing, but there have been reports of one longer-term receptionist with a bad attitude. The wider team would benefit from customer service training to ensure a consistently positive experience for guests.

Some guests have reported issues with cleanliness, irregular electricity changes, and insufficient towels. Additionally, there have been complaints about broken toilets, old bed coverings, and other maintenance issues in the rooms.

Some guests appreciated the 24-hour electricity, despite occasional generator breaks, ensuring a comfortable stay.

Double-check restaurant bills as a few guests mentioned discrepancies between the billed amount and menu prices.

Recent guests noted that the new managers have significantly improved the hotel's facilities and cleanliness.

Some guests encountered issues with room quality, such as broken toilets and old bed coverings, so it's advisable to inspect the room before finalizing the booking.

If faced with any issues, promptly communicate with the hotel staff to resolve them, as some guests experienced challenges with overcharging and insufficient towels.

While most staff members were praised, one receptionist received negative feedback, so it's important to be aware of potential service discrepancies.

Several guests appreciated the quality of the breakfast, providing a positive start to the day.

The hotel's facilities were commended for their cleanliness and quality, contributing to an enjoyable stay.

Some guests mentioned irregular electricity changeovers, so it's advisable to plan accordingly, especially for activities requiring consistent power.

Due to reports of room issues, consider inspecting the room before making any payments to ensure a satisfactory accommodation experience.