Pros (+) Friendly staff. Clean rooms. Would come back here again. Lots of restaurants walking distance from the hotel. Probably not the safest place especially at night. Lots of homeless families with young children.
3 stars
Herald Suites Polaris
Photos of Herald Suites Polaris
Overview
Hotel with free parking, near Greenbelt Shopping Mall A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Herald Suites Polaris offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Amenities at Herald Suites Polaris
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Electric kettle
- Minibar
- Packed lunches
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Quiet street view
- Seating area
- Hardwood or parquet floors
- Slippers
- Telephone
- Tile/marble floor
- City view
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Tumble dryer
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Spa
- Massage
Reviews of Herald Suites Polaris
8.7
Very good
1269 verified ratings
Wonderful
692
Very good
274
Good
173
Okay
57
Fair
38
Mediocre
11
Poor
24
Summary of reviews
Guests say
Guests appreciate the hotel's cleanliness and convenient location, with many restaurants and shops nearby. However, noise from both inside and outside the hotel has been a significant concern, affecting the overall comfort of their stay. Staff friendliness is noted positively, enhancing the experience despite the noise issues.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
558 reviews
8.8 out of 10
289 reviews
10 out of 10
2 reviews
8.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast that is delicious and filling. The restaurant at the ground floor also serves lunch and dinner, with dishes like salmon sinigang cooked just the way you like.
Are the hotel rooms spacious and clean?
The hotel rooms are well-maintained and larger compared to other hotels, providing a spacious and neat environment for a comfortable stay.
How is the hotel's staff and customer service?
All the staff are helpful and very accommodating, with a flash of a smile every time. From the front desk to the rooms, all parts of the hotel are spot on in cleanliness and excellent customer service.
Is the hotel's location convenient for exploring the area?
The hotel's location is perfect, close to shopping malls, eateries, and other attractions, making it a convenient place to move around and explore the area.
What are the hotel's unique features or ambiance?
The hotel's vibe is like being in an apartment in Paris, with an old Manila feel and an Emily in Paris vibe, especially in the lobby and elevators. The rooms are spacious and provide an amazing stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Lower Floor Rooms
Some guests reported that rooms on lower floors were cooler compared to higher floors, where the air conditioning was less effective.
Check Room Facilities
Before checking in, ensure that the room's power plugs are functional, and the shower over the bath drains properly, as some guests encountered issues with these facilities.
Explore Nearby Dining Options
Many diners and restaurants are located near the hotel, providing a variety of dining choices within walking distance.
Consider Noise Levels
The hotel is close to bars and clubs, but guests noted that it remains peaceful, offering a quiet retreat despite its proximity to lively areas.
Verify Hotel Address
Be mindful of the hotel's address, as there are multiple branches in Manila, and some guests ended up at the wrong branch despite showing the correct address to taxi drivers.
Be Mindful of Wi-Fi Limitations
The hotel's Wi-Fi is limited to two devices and may be unstable, so guests may want to have alternative internet options available.
Request Lower-Level Rooms for Cooler Stays
Some guests recommended requesting rooms on lower floors, as they found the air conditioning to be more effective on these levels.
Check for Complete Toiletries
Some guests found the supply of toiletries to be scarce, particularly the quality of toilet paper, so it may be helpful to bring personal toiletries.
Consider Bringing Personal Wi-Fi
Due to reported issues with the hotel's Wi-Fi, some guests found it necessary to use their own pocket Wi-Fi for a reliable internet connection.
Enjoy Nearby Attractions
The hotel's location offers proximity to shopping malls, eateries, and downtown Makati, providing easy access to various attractions and amenities.
Location
45 Polaris St., Bel-Air, Manila 1209
What's nearby
- Makati Stock Exchange Center0.6 mi
- Greenbelt Chapel0.8 mi
- Bangko Sentral ng Pilipinas2.7 mi
- Cultural Center of the Philippines2.9 mi
- Robinson's Place3.1 mi
- Roxas Boulevard3.1 mi
- University of the Philippines Manila3.1 mi
- Malacañang Palace3.2 mi
- National Library of the Philippines3.6 mi
- SM Mall of Asia3.7 mi
- Rizal Park3.7 mi
- Baluarte de San Andres3.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Herald Suites Polaris
Low season | October |
|---|---|
High season | February |
Average price (weeknight) | $46 |
Average price (weekend night) | $47 |
When to book a room at Herald Suites Polaris
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Herald Suites Polaris
FAQs when booking at Herald Suites Polaris
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ManilaMost recommended
See most recommended stays in ManilaGood to know
Value for money | 8.9 |
|---|---|
Distance to city center | 4.0 mi |
Nearest Airport | Manila Ninoy Aquino Intl |
Distance to airport | 4.3 mi |