Yonkers Hotels

Suite was not cool d by air conditioner.

Love the staff, very nice people. Very professional and always helpful --- Love the rooms, comfortable and clean Have stayed here three times so far and all three times were great

Pool opened early and stayed open late. Breakfast was great! Staff was kind and helpful

Had to ask for towels at the front desk for the pool. Asked for an extra blanket at night and they were out.

Great family run hotel! Felt safe, room was clean, breakfast was user friendly and good.

Linens were clean. Breakfast was provided.

There was dirt on the walls. The ceiling was peeling. The carpet was dirty, like someone had urinated or a woman's water broke onto it and it was not cleaned. Outlets were filthy, lights unplugger. Door locks did not function properly. Tub bottom dirty.

The room was nice and clean. It was close to Central Park and easy to get to the subway. The staff was very accommodating.

The walls were a little thin so you could hear people in the next room or in the hallway.

Location is great. Rooms are clean and big enough.

Beds are high and a bit nerve racking with small children.

Location is perfect, hotel is beautiful, clean and comfortable.

Desk staff was consistently rude over 4 days. Not so much to me but anytime I walked through the lobby I overheard snippy sarcastic remarks being made in response to questions.

It was in Manhattan, and had a bit of character- though not original to the time period so that's a bit unfortunate. There's decent coffee for sale in the lobby. Appeared to not overcharge me, and no sign of bed bugs!

Room was 13' by 9' -that is being generous with the arms pan - that didn't really matter since we didn't hang out there, but it was laughable. Also had a shirt fall of a hanger just to retrieve it covered in dust bunnies. Key cards stopped working halfway through, not a big issue except it's a stair run up/down as the elevators are a bit wonky. Was hoping for old charm, didn't have much of it. Not really worth spending extra, overall. Seems like over $300 will get something special, otherwise might as well just book a Holiday Inn or something basic.

Check in and out very quick and easy. Staff accomodating. Clean and quiet.

Well appointed room nice bar area convenient location

The room smelled like smoke. The smoke detecctor had been detached from the ceiling and never put back. There were stains on the sheets. Gum was stuck in the peek while. Overall this was a terrible experience. Now all my clothes stink of smoke.

Clean, comfortable and very quiet. Staff always available and very helpful.

No complaints on this visit.

The room and lobby were beautifully decorated and the hotel was in a great location right in the middle of manhattan. The staff was very professional and extremely helpful.

The room was agonizingly small for the amount of money we paid for it. When we checked in the lady behind the desk said she was "upgrading" us, and we barely had enough room to walk around the bed. I shudder to think of how small our room was before the "upgrade".

Our stall shower was missing the sliding door. The bathroom got soaked during every shower

Very clean. Pretty decor. Friendly staff. Willing to meet needs when asked.

Friendly staff and traditional hotel

Everything was just outstanding!.. Great experience!... Thank you for making our stay so pleasant.

The location of this hotel was great. Had great access to the city and the highways to get to other places.

The staff was the worst I have ever seen. They were completely useless and had no idea what customer service was. Not only that, be careful with you information. We have them give us a piece of scratch paper with a phone number on it for a restaurant and on the other side was someone's full credit card number and expiration date! That was after he told us to google restaurants... Seriously?

We liked everything about this hotel! The room was very nice, staff was very helpful! Thank you!!!

Very clean

The location was the only thing this place has going for it.

The rooms ware super old. Old furniture. Super small bathrooms. Extremely small showers. Not clean. A real dump in my opinion.

The only good service I got was from the room service staff and the hotel handyman who came to help we with my heat after being dismissed by the front desk attendant

The front desk staff I encountered upon check in was beyond rude, beyond inhospitable. I had to wonder if I was getting a rom for charity or had I not just spent a tidy sum to stay there. As a business owner, I had to speak to the management whose response was less than satisfactory. Had my check in by been at 11pm I would've cancelled and stayed elsewhere. Had I not been tired- the sidewalk outside would have sufficed. I will NEVER stay there again not recommend anyone to. I have Zero tolerance for bad service and rude staff. They should be let go or out around the back to count towels or something. Not interact with humans

Reasonably priced and excellent location!

The staff was outstanding and so friendly, they truly made our experience wonderful. We stayed for karaoke on Friday which was lots of fun. They were very nice and accommodating when we arrived before check in time, they still let us into a room with a smile and no hesitation. The hotel was easy to get to. Very happy with our stay overall.

In order to get to the city, you have to go over the GW Bridge and that is $15 every time you cross (or $20 when taking an uber.) The city is pricey as it is, but we probably could have saved more by staying in the city with all the money we spent on tolls/cabs/ubers. We had a rental car, but going into the city with a rental car is not ideal for anyone.

Nothing but that we had to leave

The location and service were great. The room was very comfortable and spacious (especially for NY). We ordered room service and the food was excellent.

The parking was more expensive than other local hotels ($65 vs. $50 at other hotels).

A comfortable place to sleep and a great location. It's akin to staying with a friend albeit one who charges you ~$300 per night.

Rooms are very small with noisy air conditioning

facilities such as a bar, library. Also very good atmosphere

poor air conditioning that kept breaking and the issue wasn't being addressed promptly

Pretty decent hotel. The location is right next to the FDR freeway entrance so do expect a little noise, but that didn't bother me because, after all, you are in New York City. I was still able to sleep. I felt like we were in a pretty decent area of the city and for the most part, it was a clean neighborhood where we didn't run into tourists everywhere. Staffs are pretty friendly, knowledgable, and helpful. We got the 2 beds deluxe room and that's more than enough room for 2 people. Beds were comfortable. They have a nice restaurant on the top floor and a bar next to the lobby that open til 4 am so we def took advantage of that! You're several blocks from the nearest subway station but that's ok, I needed the walk. I'll def book this hotel again.

No free wi-fi, unless you wanna hang out in the hotel lobby, and who wants to do that after a long day in the city. Most standard hotels, even the cheap motels, comes with free wi-fi. Shower door was a bit weird but I got it down after second day to prevent getting water everywhere on the bathroom floor.

I like the fact the neighborhood had so many kids and a playground was a block up. The staff was nice and knowledgeable.

The hotel is position by a bridge. The hotel does offer parking but in a crappy garage a block up from the hotel. The hotel could be nice if the owner would throw away old worn out furniture. The hotel is weird and please don't get a standard room

I like the area with surrounding places to eat

It was good, quiet. We would come back. Convenient to stores.

Should have a ice and vending machines in the section we were in. We had to go to the main office for ice.

Amazing park view from the room

i visited nyc

no everything was perfect

Location

After dinner , wife an I ready to go to bed, my wife noticed pillow cases nor linen was changed. We are avid travelers, we were horrified! Head of housekeeping had it changed at 9:00, but wife an I were tired and this event made us stand in hallway for almost an hour till changes were made.

Everything was clean and nicely decorated

Parking $70/day

Great service

Check out was at 12

Check in was at 2, and the room I was position at had no views.

Location of hotel was great, but they could not check me into my 26th floor Central Park view room on time, nor tell me when my room would be ready; I needed to change clothes for a dinner event, so they finally put me in a room which Karolin said was at least as nice as the room I had requested, guaranteed and prepaid to have. she said she personally checked the view. it was on a lower floor, had a blocked view, and another noisy office building's a/c unit, so close someone waved at me through their window when I got back at midnight. No view of Central Park. I requested room change, and finally got my Central Park view my last night there.

Crowded lobby/bar/concierge area due to Burger Joint restaurant line a large part of the day...residents of hotel had to wait an hour in line if they wanted to eat there.

The room was nice. It had a full kitchen. The bed was very comfortable. Our room was located on the 10th floor, which was great because that was the same floor as the breakfast buffet. For New Rochelle, this was a great location because within the same parking structure you had a supermarket, movie theaters, arcade, Applebee's, Buffalo Wild Wings, a decent Ramen house and good Jamaican restaurant. The room was quiet too.

We were there for a week. The very next day after checking in, a pair of new Gap athletic shorts were stolen from or room by housekeeping. I say this boldy because of the following: 1- They were the only pair I brought on the trip, intended to only sleep in them at night. 2- Before we left that day, I left them hung over the arm of the couch along with some flipflops on the floor beside them. When we returned to the room that evening, flipflops were still there, shorts were gone. 3- Before calling the front desk, we flipped the room upside down looking for them. went through every drawer in the room, looked under all the furniture, bed, couch pillows, etc. When I called the front desk that evening, I said I was giving them them the benefit of the doubt and hoping that housekeeping may have swept them up with towels and bedding. She said she would check with the housekeeping manager and get back to me. She called about 10 minutes later saying that no one was available to assist me until the next morning, to call at 9am. I called 9am sharp, spoke with someone again at the desk who said she would look into what happened and get back to me. I told her that it the shorts weren't even expensive, its' just that it made no sense to take them like that. She agreed and said that's totally not acceptable and that she would talk to whoever she needs to so that this issue will be resolved for us. I never heard back from anyone. My wife and I decided that because we would be doing some shopping that week and bring some new things to the room and combining that with not trusting anyone else at that point, we opted to not have anyone in our room until we checked out the next week. I also figured that if we tipped at least $10 per day for housekeeping to come in and we would be there 7 days, the loss to that person would be worth more than the shorts that person stole, so in the end, they're the ones that lost... In the end though, we're the ones that really lost- because we paid full cost of a stay at the Marriott, got less than what they would've provided for services and someone got to keep themselves a nice new pair of Gap athletic shorts. New Rochelle Marriott, save yourselves the trouble of apologizing for the incident, don't offer me any discounts on my next stay, because I'd be an idiot to come back again and risk losing anything else. Just explain the logic to your housekeeping at your next meeting that it would be insanely stupid to steal ANYTHING from your guests because they pack a minimal amount of things, making things very easy to track when missing. The only reason why your staff wouldn't give a crap when you tell them this is because they know you do nothing in terms of holding anyone accountable and do nothing to compensate the guest while they are staying there or least at checkout, which would make stealing acceptable to your staff.

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Perfectly located if you are on a short tourist visit to NYC.

A little renovation can help up lift quality of stay.

I liked everything about it I felt at home.

Nothing

Staff was very friendly and helpful. Very comfortable stay.

The pool and hot tub closes early.

nice and quiet. Great service

the room is too small

Everything. It was perfect.

Room was a little small but I can't complain for the price I paid.

We had really comfortable stay and the hotel was really clean specially our room and the ataffs were friendly as well.

We got a clean room on the 10th floor with a great view of the city. There are a few free parking spots right in front of the hotel but during the weekend you can park on the street all day like we did. Alright breakfast and good wifi. Great location, literally a 3-4' walk to (orange) f line train station and from there downtown is a couple stops away but also close to Astoria's great Greek restaurants and cafes. Ι highly recommended it!

Great location and friendly staff

The room was very small, request where not granted even after being promised and breakfast was too early.

Parking too expensive

The upgrade to a room that looked more like the one shown online. The second room which faced the street and was on the 12th not 8th floor was twice the size with desk and fridge and didn't get the aircon noise that the first room did!

The noisy shoeboX we were first put in until we complained! The room was so small you could touch each wall from the bed! The air con so loud that turning it off meant you just heard everyone else's so made no difference.

Clean, comfortable bed, good location, friendly staff

No free wifi in room. Free wifi in lobby but pay for wifi in room.

Dirty bathrooms

clean and mid town so all the attraction you can cover by walk

breakfast was not included while we expected bed and breakfast