Four Points by Sheraton Makkah Al Naseem

Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, suitably located for those who want to stay nearby for a meal.

The hotel offers valet parking, a 24-hour reception, an express check-in and check-out feature, a business center, meeting rooms, room service, and a shuttle service to the Haram.

The hotel is super clean on arrival, and the rooms are very clean and comfortable. The hotel itself is very beautiful in design.

The hotel is an ideal place to stay, with an amazing value for money, especially if you don't mind taking a shuttle bus to/from the Haram. The hotel also provides a shuttle service, making it very easy to use.

The hotel offers free parking and a shuttle service to the Haram, which is very convenient for guests.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel provides a shuttle service to Al-Masjid al-Haram, which guests found convenient. However, some guests suggested that the shuttle service could be improved, so it's advisable to plan your schedule accordingly.

Some guests noted that certain room facilities, such as irons and hair dryers, were not initially available in the rooms. It may be helpful to inquire about these amenities upon check-in to ensure a comfortable stay.

The hotel's proximity to Makkah Mall and Mount Thawr makes it convenient for guests interested in exploring these attractions. Consider planning a visit to these nearby places during your stay.

Many guests appreciated the breakfast with its wide variety of choices. However, a few mentioned that the breakfast options were repetitive. It might be helpful to inquire about the breakfast menu if you have specific preferences.

Some guests experienced delays during check-in. It's advisable to plan your arrival time accordingly and communicate any specific requirements to the hotel in advance.

The hotel features a business center, which can be useful for guests needing access to business facilities. This amenity could be beneficial for business travelers or those requiring additional work-related services.

While the hotel offers a shuttle service, some guests found it more convenient to use a taxi for transportation to Al-Masjid al-Haram. Depending on your schedule and preferences, it may be worth considering alternative transportation options.

Several guests mentioned that the hotel accommodated late check-out requests, providing access to facilities to freshen up before departure. If you require a late check-out, it's recommended to inquire about this option in advance.

If you have specific needs or requests, it's advisable to communicate them to the hotel in advance. Some guests mentioned that their requests, such as room changes or additional amenities, were not fully addressed, so clear communication could help ensure a more satisfactory experience.