Overview

Swissotel Makkah

Al Bait Complex, Mecca 21955, Saudi Arabia
+966 125 718 000

$151+

Overall guest ratings

8.0/10 Good
Based on 16,410 reviews

Review highlights

  • 8.1
  • 7.1
  • 4.8
  • 3.8

Good to know

  • Great view

Nearby

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    About

    Being part of the luxurious Abraj El Bait Complex, Swissotel Makkah is a design hotel located in close proximity to the Holy Haram overlooking the Kaaba, the Grand Mosque. It boasts Chargeable Wi-Fi and 2 restaurants. All modern accommodation at Swissôtel are decorated with printed carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a minibar. A marble bathroom is also included. Signature Restaurant offers fine dining with a selection of mouth-watering seasonal menus.

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    Amenities

    • Complimentary breakfast
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry service
    • Parking
    • Coffee shop
    • Airport shuttle
    • Laundry facilities
    • Bar/Lounge
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 16,410 reviews
    • 8.1 "Breakfast is good."
      8.9 "89% were happy with the price of the breakfast."
    • 7.1 "Good location."
      9.4 "94% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      7.6 "76% thought parking was inexpensive."
    • 6.6 "Service is ok."
      6.2 "Only 62% thought the service was professional."
      5.0 "Only 50% were satisfied with the booking process."
      6.0 "60% said the concierge service was sufficient."
    • 4.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      1.3 "87% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      1.0 "90% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
      3.4 "For 66%, the rooms looked old."
      2.4 "76% found problems with the furniture."
      0.7 "93% thought the tv was sub-standard."
      2.9 "Air conditioning was criticized by 71%."
      1.8 "82% were disappointed with the minibar."
    • 3.8 "Not very comfortable."
      2.1 "79% said rooms were small."
      0.1 "99% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
    • 3.4 "Value below average."
      2.7 "73% thought it was overpriced."
      3.1 "The price was too high for 69%."
    • 2.8 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
      2.8 "72% said the wifi quality was bad."
    • 0.0 "Beach is unacceptable."
      0.0 "Beach sports facilities are not good, thought 100%."
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    Overall Rating

    7.9 Good
    Based on 6,235 reviews
    • 8.3 "Breakfast is good."
    • 6.4 "Location is acceptable."
    • 6.0 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 5.0 "Rooms are ok."
      1.3 "87% complained about the bathroom."
      2.8 "72% said rooms were small."
      0.1 "99% criticized the small bathroom."
      1.0 "90% thought they were poorly maintained."
      2.4 "76% said the bathroom was dirty."
      3.3 "For 67%, the rooms looked old."
      1.9 "81% had problems with the shower."
    • 2.9 "Terrible value."
      2.4 "76% thought it was overpriced."
      2.9 "The price was too high for 71%."
    • 2.7 "Disappointing internet connection."
      2.4 "76% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."

    Overall Rating

    8.0 Good
    Based on 9,025 reviews
    • 8.1 "Breakfast is good."
    • 6.8 "Location is acceptable."
    • 6.4 "Service is ok."
      6.0 "Only 60% thought the service was professional."
      5.5 "55% thought the management was tolerable."
      5.2 "Only 52% were satisfied with the booking process."
    • 4.7 "Rooms are not good."
      2.2 "78% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      1.3 "87% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
      3.4 "For 66%, the rooms looked old."
      1.8 "82% had problems with the shower."
      2.4 "76% said the bathroom was dirty."
      0.7 "93% thought the tv was sub-standard."
    • 3.7 "Not very comfortable."
      2.2 "78% said rooms were small."
      0.1 "99% criticized the small bathroom."
    • 3.1 "Terrible value."
      2.6 "74% thought it was overpriced."
    • 2.8 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 1,148 reviews
    • 7.9 "Good breakfast."
    • 7.4 "Good location."
      9.4 "94% liked the proximity to sightseeing."
    • 6.2 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 5.0 "Rooms are ok."
      1.4 "86% complained about the bathroom."
      2.1 "79% said rooms were small."
    • 3.3 "Value below average."
      2.5 "75% thought it was overpriced."
    • 2.6 "Disappointing internet connection."
      2.5 "75% thought it was overpriced."
      2.7 "73% said the wifi quality was bad."
    Good to know
    "Great view"
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    Recent reviews

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    al haram
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    average breakfast
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    quick response
    respond to all needs
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    small size
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    haram view
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