Pros (+) The splendid vue of the kaabs
Cons (-) The food
5 stars
Raffles Makkah Palace
King Abdul Aziz Endowment, P.O. Box 1281, Mecca 21955, Saudi Arabia
Mecca, Saudi Arabia
See location+966 125 717 888Photos of Raffles Makkah Palace
Overview
The Raffles Makkah Palace hotel is an all-suites hotel that features breathtaking views of the Kaaba and the Grand Mosque. This property is next to the main entrance of the Grand Mosque and is also near the King Abdulaziz Gate. Complimentary WiFi is provided in the lobby of the hotel, which is also connected to a shopping center and located near the Well of Zamzam. Safa and Marwah are just a few minutes from the hotel and guests can travel a little farther to find the Makkah Mall, Faqih Mosque, and the Al Diyafa Mall.
The Raffles Makkah Palace hotel offers 241 guest rooms and suites. This is a non-smoking facility that does not allow pets. There are two restaurants for guest dining and the hotel offers a fitness center for guests, as well. There are meeting and conference rooms available for various events and meetings. The hotel can also provide event planning assistance and other event services. The front desk is open 24 hours a day and coffee and tea are available in the lobby. There is also a library in the building.
Guests can choose from signature suites, junior suites, royal suites, or the Presidential suite. Select rooms offer one- and two-bedroom accommodations with separate living areas and fully-equipped kitchens. All rooms include a minibar, blackout curtains, in-room climate control, a desk and a phone, and complimentary bottled water. Rooms also offer a flat-screen TV with digital channels and an iPod docking station, as well as a private bathroom with a rainfall shower and a bidet.
Latest deals for Raffles Makkah Palace
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Raffles Makkah Palace
- Spa and wellness center
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Flat-screen TV
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Solarium
- Soundproof rooms
- Landmark view
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
Kitchen
- Electric kettle
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Kitchenette
Dining
- Minibar
- Restaurant
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee shop
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- No smoking
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Spa
- Spa and wellness center
- Massage
- Spa
- Sauna
Parking and transportation
- Parking
- Airport shuttle
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- DVD player
Bedroom
- Alarm clock
- Wardrobe or closet
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Workspace
- Desk
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Raffles Makkah Palace
9.2
Wonderful
2628 verified ratings
Wonderful
1851
Very good
304
Good
184
Okay
76
Fair
65
Mediocre
45
Poor
103
Summary of reviews
Guests say
Guests praised the hotel's excellent location and cleanliness, highlighting the splendid views and peaceful atmosphere. However, some guests experienced issues with service, including booking cancellations and unresponsive staff. Overall, the hotel offers a luxurious experience, but improvements in service are needed.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.2 out of 10
2 reviews
All reviews
Cons (-) Why my booking cancel
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is very close to the Haram, with breathtaking views of the Kaaba and the Grand Mosque. It is also near the King Abdulaziz Gate and the Well of Zamzam. Additionally, guests can easily access the Makkah Mall, Faqih Mosque, and the Al Diyafa Mall.
What can guests expect from the hotel's dining options?
The hotel offers outstanding food with a variety of options for breakfast. Additionally, there are two restaurants for guest dining, and guests can also have food delivered to their accommodation.
How is the cleanliness and maintenance of the hotel rooms?
Guests can expect spacious and well-maintained rooms with daily complementary fruits, Arabic coffee, and Zamzam water. However, some guests have mentioned that the windows of the suite were not regularly cleaned.
What are the unique services provided by the hotel?
The hotel offers 24-hour butler service, proximity to the mosque, and shops below the hotel. Additionally, there are special lifts for hotel guests to access the Haram, and the hotel also provides concierge services.
What practical amenities are available at the hotel?
The hotel provides a fitness center, spa and wellness center, and a library. Additionally, there are shops and a beauty salon within the hotel premises.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kaaba View
Consider booking a room with a full Kaaba view to enhance your experience, as some guests were disappointed with partial views or obstructed views due to construction.
Check for Room Cleanliness
Some guests mentioned that the windows of the suite were dirty, so it's advisable to check the cleanliness of the room upon arrival and request cleaning if necessary.
Be Mindful of Room Temperature
Guests reported issues with room temperature control, with some finding the rooms excessively cold. It's recommended to inquire about temperature control options and ensure your comfort during your stay.
Consider Upgrade for Family Stay
If traveling with family, consider the royal suite for its spacious accommodations, as it was highly praised by guests for its suitability for families.
Verify Room Type for Kaaba View
If booking a room for a Kaaba view, double-check with the hotel to ensure that the view is not obstructed by any ongoing construction, as some guests encountered this issue.
Coordinate Check-in Details
If booking through a third-party provider, ensure coordination between the booking platform and the hotel's reservation department to avoid any confusion or inconvenience during your stay.
Explore Nearby Dining Options
While the hotel offers dining facilities, some guests found the dinner overpriced and the club sandwich not up to par. Consider exploring dining options in the nearby shopping center for variety.
Inquire About USB Ports
If you require USB ports for charging electronic devices, it's advisable to inquire about their availability in the rooms, as some guests found their absence inconvenient.
Check for Regular Window Cleaning
If a clear view is important to you, inquire about the regularity of window cleaning, as some guests expressed a desire for more consistent window maintenance.
Consider Proximity to Mosque
If easy access to the mosque is a priority, consider the hotel's proximity to the Haram, as many guests appreciated the convenience of its location.
Location
King Abdul Aziz Endowment, P.O. Box 1281, Mecca 21955
What's nearby
- Abraj Al-Bait Towers91 yd
- King Fahad Gate221 yd
- Well of Zamzam356 yd
- Kaaba365 yd
- Sacred Mosque0.3 mi
- Jannat al-Mu'alla1 mi
- Makkah Haramain High Speed Railway Station2.3 mi
- Hira Cave3.4 mi
- Jabal Al-Nour3.4 mi
- Mount Thawr3.8 mi
- Makkah Mall4.3 mi
- The Kiswa Factory of the Holy Ka'aba4.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:30 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 10007941
Essential information about Raffles Makkah Palace
Low season | August |
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High season | May |
Average price (weeknight) | $622 |
Average price (weekend night) | $528 |
When to book a room at Raffles Makkah Palace
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
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Distance to city center | 0.5 mi |