Wakan Hotel Medina

The hotel offers a safe, 24hr front desk, multi-lingual staff, designated smoking area, increased accessibility, parking, minibar, free Wi-Fi, air-conditioning, laundry facilities, and laundry service.

The hotel is near Quba Mosque (0.4 mi), Al-Madinah Museum (2.2 mi), Jannat al-Baqi‘ (2.3 mi), Prophet's Mosque (2.4 mi), Green Dome (2.4 mi), Masjid al-Qiblatayn (4.3 mi), Al-Noor Mall (4.5 mi), Islamic University of Madinah (4.8 mi), King Salman International Convention Center (5.4 mi), Mount Uhud (6 mi), and Mada'in Saleh (193 mi).

Guests have mentioned concerns about cleanliness, including the washroom and availability of towels. Some guests also experienced issues with the air conditioner and lighting. The hotel should ensure a more thorough cleaning of restrooms and rooms.

Guests have reported language barriers with the staff, as they mentioned that the staff doesn't speak English well. The hotel may need to address this to ensure better communication with non-Arab guests.

Some guests found the hotel's location away from the main center, but acceptable. However, there were concerns about the lack of breakfast. The hotel should consider offering breakfast options for guests' convenience.

Some guests recommend requesting a room away from the main center for a quieter stay, although this may mean being further from the main attractions.

English-speaking guests may encounter difficulties as some staff members have limited proficiency in English. It could be helpful to use simple language or phrases when communicating.

Prior to arrival, ensure that the hotel provides essential amenities such as towels, iron, and a clean washroom, as some guests reported these were not readily available.

Several guests highlighted issues with cleanliness, particularly in the washrooms. It may be advisable to check the room thoroughly upon arrival and report any concerns to the staff.

The hotel's proximity to Masjid Quba is a positive aspect, but it's important to note that it is relatively far from Masjid Nabwi and the main center. Plan transportation accordingly.

Guests noted the absence of breakfast and limited services such as laundry facilities and a designated smoking area. Consider making alternative arrangements if these are essential for your stay.

Some guests experienced issues with the air conditioner, including water leakage onto the bed. It may be beneficial to confirm the functionality of the air conditioning upon check-in.

As the staff's proficiency in English is limited, guests who do not speak Arabic may encounter challenges in communication. Consider using translation apps or simple language to facilitate interactions.

Given reports of cleanliness issues, it's advisable to check the room thoroughly upon arrival and promptly notify the staff of any concerns to ensure a comfortable stay.

Guests reported the absence of certain amenities such as an iron and towels. It's recommended to confirm the availability of essential items with the hotel in advance to avoid inconvenience.