Overview

Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne, VIC 3000, Australia
+61 396 564 000

$92+

Overall guest ratings

7.6/10 Good
Based on 3,833 reviews

Review highlights

  • 9.5
  • 9.2
  • 6.6
  • 3.8

Good to know

  • Comfortable beds

Nearby

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    About

    Putting you within a 10-minute drive of Melbourne Cricket Ground and Melbourne Central, Hotel Grand Chancellor Melbourne features an airport shuttle and a rooftop terrace. Guests can take a dip in the outdoor pool or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and designer toiletries.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 3,833 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Incredible bar."
      10.0 "Lovely bar service, according to 100%."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 8.5 "Pool is good."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 7.1 "Good breakfast."
    • 6.6 "Average value."
      5.7 "57% thought it was adequately priced."
    • 3.8 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.4 "66% didn't like the fitness area."
      0.0 "100% said that wellness & sports facilities were unclean."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      2.9 "For 71%, the lobby entrance was sub-standard."
      2.0 "80% thought the facilities needed updating."
      1.3 "87% didn't like the architecture."
      3.9 "61% found the grounds unpleasant."
      4.7 "53% were unhappy with the handicap accessible facilities."
      4.3 "Business facilities were unsatisfactory, according to 57%."
    • 2.9 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      4.6 "54% didn't like the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
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    Overall Rating

    7.7 Good
    Based on 2,414 reviews
    • 9.6 "Terrific location."
      7.1 "Great parking, according to 71%."
      10.0 "100% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Incredible bar."
    • 8.4 "Pool is good."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% found the restaurant service to be one of the best."
    • 7.7 "Good breakfast."
    • 5.0 "Average comfort."
      4.3 "57% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
      1.6 "84% criticized the small bathroom."
    • 5.0 "Rooms are ok."
      3.0 "70% complained about the bathroom."
      4.3 "57% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      3.4 "66% had problems with the shower."
      2.2 "78% found problems with the furniture."
      3.7 "63% said the bathroom was dirty."
      1.9 "Air conditioning was criticized by 81%."
      3.3 "67% didn't like the balcony."
      1.6 "84% criticized the small bathroom."
      4.9 "51% thought the tv was sub-standard."
      2.4 "76% were disappointed with the minibar."
      3.6 "64% were unsatisfied with the kitchenette."
    • 3.6 "Wellness & sports facilities were not very nice."
      3.5 "65% didn't like the fitness area."
    • 3.6 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      4.6 "54% didn't like the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
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    Overall Rating

    7.5 Good
    Based on 574 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.4 "Pool is good."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 4.7 "Not very comfortable."
      3.4 "66% said rooms were small."
      3.1 "69% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 4.7 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.4 "66% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      1.7 "83% criticized the small bathroom."
      3.2 "68% said the bathroom was dirty."
      2.1 "For 79%, the rooms looked old."
      3.0 "Air conditioning was criticized by 70%."
      2.6 "74% found problems with the furniture."
    • 3.7 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
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    Overall Rating

    7.1 Good
    Based on 38 reviews
    • 9.3 "Terrific location."
    • 8.3 "Great service."
    • 5.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.8 "Not very comfortable."

    Overall Rating

    7.8 Good
    Based on 804 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "Incredible bar."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.2 "Pool is good."
    • 6.8 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      2.6 "74% thought it was too noisy."
      4.3 "57% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
      2.0 "80% criticized the small bathroom."
    • 5.0 "Rooms are ok."
      2.9 "71% complained about the bathroom."
      4.3 "57% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
      3.0 "70% didn't like the balcony."
      2.0 "80% criticized the small bathroom."
    • 3.7 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.7 "For 73%, the lobby entrance was sub-standard."
      1.9 "81% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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