Fairly central location. Not much soap provided. One elevator out of service. Pool was very cold
4 stars
Hotel Grand Chancellor Melbourne
131-137 Lonsdale Street, Melbourne, VIC 3000, Australia
Melbourne, Australia
See location+61 396 564 000Photos of Hotel Grand Chancellor Melbourne
Overview
Located less than a 20-minute walk from Flinders Street Station, Hotel Grand Chancellor Melbourne features a rooftop pool. The hotel is based in Melbourne CBD, offering a range of dining and entertainment options on its doorstep.
Hotel Grand Chancellor Melbourne provides an around the clock reception, plus a rooftop terrace and free Wi-Fi. For added convenience, it offers 24-hour room service, an express check-in and check-out feature and a coffee bar. The hotel also has its very own gym, Rooftop pool & Fitness room.
Each room is well-equipped to make guests comfortable and offers a mini bar, a flat-screen TV and a refrigerator. Hot drinks can be brewed with complimentary coffee and tea supplies.
Hotel Grand Chancellor Melbourne's restaurants, Footlights Restaurant and Encore Bar & Restaurant, offer guests dinner each night. There is also the added convenience of an on-site restaurant.
The hotel is conveniently located for sightseeing in Melbourne with RMIT University and Old Melbourne Gaol within walking distance. Guests can also visit Collins Street, Federation Square and Royal Exhibition Building.
Latest deals for Hotel Grand Chancellor Melbourne
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Grand Chancellor Melbourne
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
General
- Seating area
- Telephone
- Carpeted
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Parking and transportation
- Parking
- Airport shuttle
Accessibility and suitability
- Elevator
- No smoking
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Eco tourism
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Outdoor
- Balcony
Fitness
- Fitness center
Pool
- Pool
Reviews of Hotel Grand Chancellor Melbourne
8.0
Very good
2915 verified ratings
Wonderful
918
Very good
567
Good
623
Okay
294
Fair
271
Mediocre
113
Poor
129
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many noting the friendly staff and good value for money. However, there were several complaints about noise disturbances, particularly from construction and street sounds, as well as issues with service and room maintenance.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8 out of 10
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Loved the location, the quietness (except for some guests!) the bar & food. Pretty tired & unloved & needs a bit of TLC. The pool area is terrible - maybe a couple of plants & umbrellas would create a nicer area? Bruno in the bar is the best!!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Hotel Grand Chancellor Melbourne?
Hotel Grand Chancellor Melbourne offers Footlights Restaurant and Encore Bar & Restaurant, providing dinner each night. Guests can also enjoy the added convenience of an on-site restaurant.
Are there any concerns about the hotel's elevators?
Some guests have mentioned concerns about the elevators, with reports of one elevator not working and slow service. However, the hotel is taking steps to address these issues.
What can guests expect from the hotel's rooftop pool?
Guests can enjoy a lovely outdoor pool and buffet breakfast deal at Hotel Grand Chancellor Melbourne. However, there have been comments about the pool being cold, and some guests have expressed a desire for earlier access to the pool and gym facilities.
How is the staff at Hotel Grand Chancellor Melbourne?
The staff at Hotel Grand Chancellor Melbourne have been described as friendly, helpful, and professional by many guests. However, there have been some concerns about the availability of certain facilities and the responsiveness of the staff in addressing issues.
What are guests saying about the hotel's cleanliness?
Many guests have praised the cleanliness of the rooms and the hotel in general. However, there have been some reports of specific issues, such as the condition of hallway carpets and the functionality of the elevators.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
September is noted as the low season, offering a chance to experience the hotel and nearby attractions with fewer crowds.
Explore Nearby Attractions
The hotel's proximity to Old Melbourne Gaol, Bourke Street Mall, and Royal Exhibition Building makes it convenient for sightseeing and shopping.
Check Elevator Availability
Some guests experienced issues with the elevators, so it's advisable to inquire about the current status and choose a room location accordingly.
Try the Rooftop Pool
Guests appreciated the rooftop pool, but some found it cold. Consider checking the pool temperature before planning a swim.
Request Room Upgrades
Several guests mentioned being upgraded to larger or more comfortable rooms. It might be worth inquiring about upgrade options during check-in.
Be Mindful of Noise
Some guests reported noise issues, so requesting a quiet room or avoiding rooms near the elevator could enhance the stay experience.
Consider Breakfast Inclusions
Guests enjoyed the breakfast, but some found the room service menu limited. Booking a room with breakfast included might offer better value.
Inquire About Lift Maintenance
As some guests encountered issues with the lifts, it's advisable to check if maintenance has been carried out to ensure a smooth experience.
Utilize the Concierge Service
The hotel offers a concierge service, which could be helpful for arranging tickets, tours, or getting local recommendations.
Location
131-137 Lonsdale Street, Melbourne, VIC 3000
What's nearby
- Old Melbourne Gaol0.3 mi
- Royal Exhibition Building0.4 mi
- Federation Square0.5 mi
- Melbourne Museum0.6 mi
- Collins Street0.6 mi
- Arts Centre Melbourne0.8 mi
- Sea Life Melbourne Aquarium0.9 mi
- Crown Entertainment Complex1 mi
- Melbourne Cricket Ground1.1 mi
- University of Melbourne1.1 mi
- Marvel Stadium1.2 mi
- Melbourne Convention and Exhibition Centre1.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Grand Chancellor Melbourne
Low season | June |
|---|---|
High season | July |
Average price (weeknight) | $91 |
Average price (weekend night) | $155 |
When to book a room at Hotel Grand Chancellor Melbourne
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Grand Chancellor Melbourne
FAQs when booking at Hotel Grand Chancellor Melbourne
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Melbourne Essendon |
Distance to airport | 6.8 mi |
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