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Nice hotel, great room, beautiful place. For lunch we should go to the opening.
Very friendly and helpful staff. Good food and local wines albeit a limited menu. Good value and a good stopping off point for an overnight stay.
Very clean and cosy hotel with more than good value for money. The place was quitet and would be good even for longer stay. The proximity to Luxembourg makes it a good choice when not wanting to pay the standard high Lux prices for accomodation.
Spacious and comfort rooms. Actually it was a little too spacious.
Family atmosphere and friendly environment, good cuisine. Particulary good for family.
freindly hotel, reasonable rooms and safe parking for motorbikes
Not far off the motorway on way back from Austria to England.
A dog joined our table during the breakfast. Kids were thrilled, until it started to lick its genitals. Bad heating = cold. Breakfast could have been better.
the hotel and the good service no
Nice and clean room. Staff a bit uninterested.
The room was well equipped and comfortable. The restaurant choice and quality was good. Breakfast buffet good.
This hotel is a short ride through the woods away from the Wolf Park. The pool was delicious because we biked up the hill to get there.
We liked that there was a bier garden and playground at the hotel so, after a long day, the children could play and we could have a drink.
All the staff which we were in contact with were helpfull. There was a language problem, (translation) but staff seemed to be tolerant with this. The morning breakfast was good The resturant for the evening meal was rubbish. The main meal could have been cooked for longer, the dessert little or no choice. The overal time from ordering to serving was so long we thought they had forgotten us. We thought the cook had gone home.
The food was very good
Cozy rural hotel, friendly staff. Room was spacious and clean. Good wi-fi signal. Hotel is located in a wonderful area, perfect to visit many places: Luxembourg, Trier, Moselle Valley, Saar Valley... Excellent area for trekking and clycling. In general, good value pricing. It is 5 km far from Merzig, not easy to find it if you do not ask locals. But once you know the way, easy to get there...
This hotel is really a hidden gem. The hospitality of the owners and the bar employees is so genuine, so real that it makes you feel like you own the home. They share everything with you, but most of all they share their feel-good sentiment. As for the location, it's so quiet, so romantic.
Convenient location with very good facilities
Very unfriendly staff. The confirmation e-mail said that check-in was till midnight, and I came before 11. There was nobody there, and only after 20 min of ringing and knocking some family member opened and gave me a room. In the morning, staff complained to me for arriving so late. I asked for an invoice, but was told that it was too early (7:30). I was supposed to pay without an invoice.
Perfect! More than we expected to find in a Hotel, the location, the food, the excelent attention of the staff, very nice experience, I will defenitely recomend it. They gave us information about the soroundings, what to do, we rent bikes with them which was a very funny experience. Thank you for everything.
Excellent rooms and restaurant, Friendly staff and good value for money.
Very little; pretty average in all aspects Dated room which - at least in our situation - was not really clean. Overpriced!
Staffs are kind. Free parking lot. The room is rather hot, and I coulnd't find the air-conditioning system.
Location in the middle of a Forest Nature area, easy access to some major cities in Germany, France, Luxembourg and Belgium. The staff extremely friendly and helpful, large and very clean with a nice balcony, recently renovated to a high standard with nice touches and decor. Pleasant swimming pool, Excellent buffet breeakfast and a la carte restaurant (the chef prepared a meal after closing time when we arrived late) Pool temperature a little cool, but then it is off season and very few guests utilising so can be forgiven for not wasting heating.
Friendly Staff, excellent! Limited choice on the food menu after staying 6 days
My room was OK, the food is not very refined, but prepared with very fresh ingredients.
From the outside the hotel does not look attractive - but once inside, it is an excellent small hotel with all facilities you are likely to need. Well placed for walking into the town.
Excellent hotel with friendly staff and good food.
Excellent hotel, very good restaurant for both evening meal and breakfast.
good size and quiet Mentioned in booking: free parking and internet. No...had to buy from hotel for 8 euro a tmobile card. Free parking....had to move back and forth acrosst the river twice a day and then walk across the bridge.
Very friendly hotel in a pretty situation. Good value for money.
We were well catered for in all areas and would not hesitate to stay here again. The surrounding area is excellent too and we were well impressed by the whole stay. The breakfast was great too! Our lack of German was not a barrier as the Hotel person, though not an English speaker, was most helpful and pleasant. The apartment was roomy and quiet though quite near a main road - we had apartment 6 and would request it again without hesitation. There was free parking a short distance away and though there wasn't a lift to the apartment it wasn't a problem. We considered this Hotel an excellent value for money Hotel. No
Breakfast was good with lovely home made croissants served. Also conveniently located - v near to Villeroy and Boch outlet centre The rooms would be more comfortable if they had air conditioning
Super location not far from autobahn. Friendly staff and great breakfast
See section 1. The breakfast was excellent 1. See section 1 2. The decor would not be to everyone's taste 3. We asked on booking for confirmation that the restaurant was open on the evening of arrival and got no reply - see 1.
Convenience for town, breakfast, comfortable room, parking.
comfortable, clean, nice location, excellent staff, value for money no
The staff was incredible. Anastasia was absolutely wonderful. She was cheerful, helpful, caring... just the best!
We enjoyed the friendliness of the staff and the rooms were comfortable. The breakfast was excellent and the location on the river very pretty. Mostly, the noisy other guests who came in at 3 AM, Not much sound proofing, but that is to be expected in this kind of construction. This is not a reflection on the hotel, except that there is no one manning the desk at night.
Staff are very helpfull
Clean, basic, nice, Little cold, uncomfortable bed
Location close to Villeroy&Boch and simplicity and friendliness
We were the only guests at the time and the service was a little slow with some confusion over the time for breakfast.
location, size of the rooms, cleanliness, breackfast
good value for money, friendly personal. Biker friendly attic room was very warm