New Glow Hotel Miri

The hotel offers excellent service, friendly and very helpful staff, satisfying TV channels, clean beds, and clean bathrooms. Additionally, it is located next to a restaurant and self-laundry facilities.

Some guests mentioned that the hotel still maintains a retro look, and there were requests for a family room and wood flooring instead of carpets.

The hotel provides daily housekeeping, 24-hour security, CCTV in common areas, concierge service, a mini-market on site, room service, 24-hour front desk, non-smoking rooms, an elevator, a flat-screen TV, parking, and fax/photocopying services.

The high season at Citi Hotel is in May, offering a great time to experience the hotel's peaceful surroundings and spacious rooms.

Guests can expect the cleanest hotel within their budget, with spacious and enjoyable rooms for a staycation in Miri. However, some guests mentioned finding hairs in the washroom, indicating a need for improvement in cleanliness.

Some guests found the rooms on higher floors to be more spacious and quieter, providing a better overall experience.

Several guests mentioned that the hotel did not provide toiletries such as toothbrushes, toothpaste, and shampoo, so it's advisable to bring your own.

While the hotel has a Chinese cafe downstairs, it closes early, so it's recommended to check for nearby dining options, especially if arriving late.

Some guests experienced discrepancies between the room type booked and the actual room provided, so it's advisable to confirm the room details upon check-in.

A few guests reported odor and cleanliness issues in the bathrooms, so it's important to check the bathroom condition upon arrival.

The hotel is a bit far from the town, so having your own transportation is recommended for convenience in accessing nearby shops and attractions.

Guests were surprised by the hotel's deposit policy, so it's advisable to clarify the deposit process and any potential deductions during check-in.

Some guests noted the lack of mirrors outside the bathroom, so if needed, it's best to inquire about mirror availability in the room.

The hotel offers laundry services on the ground floor, which can be convenient for longer stays or for those traveling light.

The hotel provides airport pickup, which can be a convenient option for guests arriving in Miri.