Reef Hotel Mombasa

The pool and the Moonshine Beach Bar are the highlights of Reef. The Poolside restaurant serves excellent food as well. All of the staff around the hotel (pool, servers, room cleaners etc.) were very friendly. The AC works really well too.

Reef Hotel offers practical amenities such as daily housekeeping, physical distancing in dining areas, property cleaned by professional cleaning companies, hand sanitizer in guest accommodation, and guest accommodation disinfection between stays.

The front desk staff are not particularly friendly. They overbilled me at checkout. The rooms are pretty basic for the price. Bedding and towels are very old and worn.

The high season at Reef Hotel is in February, offering a perfect time to experience the great location and fantastic breakfast.

The food at Reef Hotel is great, with the breakfast being fantastic. The hotel also offers special diet menus, a restaurant, a bar/lounge, and the option for food to be delivered to guest accommodation.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or garden comes highly recommended.

While the hotel offers all-inclusive options, some guests found the food choices to be limited. It's advisable to check the details of the all-inclusive package before booking.

The hotel's proximity to various attractions such as Haller Park, Voyager Beach, and Mombasa Marine National Park makes it convenient for guests to explore the area. Consider planning visits to these attractions during your stay.

Some guests noted that the rooms appeared outdated and in need of refurbishment. It's recommended to inquire about the modernity and condition of the rooms before making a reservation.

Guests reported encounters with monkeys and birds during breakfast. It's advisable to be cautious with food items in open areas to avoid interactions with wildlife.

Several guests experienced issues with air conditioning. It's advisable to ensure that the air conditioning in the chosen room is functioning properly, especially during hot seasons.

Some guests found the hotel's assistance with organizing local ocean activities to be lacking. Consider exploring and booking ocean activities through alternative local providers for a more personalized experience.

If you have allergies, it's recommended to communicate your specific requirements to the hotel in advance, as some guests found limited accommodations for allergies.

Some guests experienced issues with the strength of the Wi-Fi. If reliable internet access is important, it's advisable to inquire about the Wi-Fi strength in the chosen room or public areas.

Some guests mentioned noise-related issues, including noisy air conditioning and external noise. It's advisable to consider noise levels when selecting a room, especially for light sleepers.