Basics
Services and conveniences
Accessibility and suitability
Bathroom
Dining
General
Parking and transportation
Media and entertainment
Outdoor
Bedroom
Pool
Laundry
Workspace
Things to do
Health and safety
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is located in the middle of Mombasa, making it perfect for exploring the city. It is conveniently situated near major banks and companies, with easy transportation available to take you anywhere in Mombasa.
How is the quality of the beds at the hotel?
The beds are comfortable and the rooms are spacious, ensuring a good night's sleep during your stay.
What are the dining options like at the hotel?
The hotel offers excellent meals, and the bar is a great place to wind down after a long day. However, some guests have mentioned that the breakfast could be improved with more variety of fruits and better pastries.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience for those with vehicles.
How is the cleanliness of the hotel rooms?
While some guests have mentioned issues with the bathrooms, such as poor water drainage and loose fittings, the hotel has renovated rooms and the staff are committed to providing good service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the New Wing
Some guests reported issues with the air conditioning and maintenance in the old wing, so consider requesting a room in the newer section of the hotel for a more comfortable stay.
Explore Nearby Attractions
The hotel's central location makes it convenient to visit nearby attractions such as Uhuru Garden, Mombasa Tusks, and Fort Jesus, all within walking distance.
Be Mindful of Shower Water Pressure
A few guests mentioned low water pressure in the showers, so it's advisable to inquire about this or request a room with better water pressure if this is important to you.
Consider Noise Levels
Some guests were bothered by the street lights and external lighting, which affected their sleep. If you are sensitive to light and noise, consider requesting a room away from potential sources of disturbance.
Check for Mold and Humidity Smells
A few guests noted a moldy smell in the rooms, so it's recommended to check the room upon arrival and request a change if any unpleasant odors are detected.
Take Caution in the Bathroom
One guest slipped in the bathroom due to slippery tiles when wet. It's advisable to be cautious and consider informing the staff if you encounter similar issues to prevent accidents.
Request a Room with a View
Guests appreciated the spacious balconies and city views, so consider requesting a room with a balcony for a more enjoyable stay.
Inquire About Hot Water Availability
Some guests reported issues with hot water in the showers, so it's advisable to confirm the availability of hot water or request assistance if needed.
Consider Room Service for Convenience
If you prefer a more private dining experience, utilizing the room service can be a convenient option, as mentioned by some guests who enjoyed this service.
Engage with the Friendly Staff
Numerous guests praised the accommodating and friendly staff, so don't hesitate to engage with them for any assistance or recommendations during your stay.
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | January |
Average price (weeknight) | $75 |
Average price (weekend night) | $78 |