Sheratton Regency Hotel

You can enjoy a unique dining experience at the in-house restaurant, ideally situated for those who want to stay nearby for a meal. Additionally, complimentary breakfast is available for guests.

Guests have mentioned that the rooms are clean and big, and the hotel provides a big continental breakfast served on time. However, some guests have reported challenges with broken phones and a lack of equipment in the kitchen for self-catering.

The staff are described as very friendly and helpful, with specific mentions of staff members being patient, kind, and having a good heart. However, some guests have experienced challenges with Wi-Fi and the willingness of staff to accommodate late check-out.

The hotel provides an ideal place to explore the local area, with a great location near the Mombasa Tusks monument and easy access to means of transport. However, some guests have noted that the location is extremely noisy at night due to surrounding nightclubs.

The hotel offers a rooftop pool, hot tub, outdoor pool, and pool towels. Additionally, there is a designated smoking area, concierge service, meeting/banquet facilities, and room service available.

Several guests reported noise disturbances from the nightclub, especially for rooms with balconies facing the clubs. Consider requesting a room away from the nightclub to ensure a quieter stay.

Some guests mentioned broken phones and insufficient equipment for self-catering in the kitchen. Before settling in, it may be helpful to check the functionality of room amenities and communicate any issues to the staff promptly.

The hotel's central location comes with the downside of noise from nearby clubs and bars, affecting some guests' sleep quality. Guests sensitive to noise may want to prepare accordingly or consider alternative accommodation.

The hotel features a rooftop pool with a great view. Guests can take advantage of this facility for a relaxing and enjoyable experience during their stay.

Several guests reported weak Wi-Fi signals. If reliable internet access is essential, it's advisable to verify the Wi-Fi strength in the specific room or common areas before finalizing the booking.

The hotel's location offers easy access to various attractions such as Mombasa Tusks and Old Town. Guests can take advantage of this proximity for sightseeing and exploration.

Guests sensitive to noise should consider requesting a room in a quieter area of the hotel, away from the nightclub and other potential sources of disturbance.

Some guests mentioned that certain rooms may require maintenance and repairs. Before settling in, it may be beneficial to inquire about the condition of the room and the possibility of upgrades if necessary.

The hotel's central location was highlighted as convenient for commuting and accessing nearby establishments. Guests can appreciate the accessibility to the main town and tourist attractions.

Some guests noted issues with bathroom amenities, such as the absence of mirrors and soap. It may be helpful to check the availability and condition of these amenities upon arrival.