Good to know
Value for money
Distance to city center
|Montego Bay Sangster Intl|
Distance to airport
|"Great staff and hotel!"||(in 46 reviews)|
|"Great room amenities, overall excellent property"||(in 19 reviews)|
|"Food was amazing staff is amazing!"||(in 43 reviews)|
|"Room service was very poor."||(in 5 reviews)|
|"Room service was very poor."||(in 17 reviews)|
Time of year
Show reviews that mention
|staff was great||in 126 reviews|
|food was great||in 101 reviews|
|great and the room||in 57 reviews|
|service good||in 24 reviews|
|beach area||in 23 reviews|
|japanese restaurant||in 16 reviews|
|activities||in 10 reviews|
|mildew smelling||in 7 reviews|
|losing signal||in 6 reviews|
|great time||in 5 reviews|
|jamaica||in 4 reviews|
|artificial plants||in 2 reviews|
Excellent customer service and great staff
I had to walk three times to the Lobby as the room key did not work. There should be a guest phone near the rooms so that guests can call the Lobby and get assistance. The walk to the Lobby back and forth with luggage was quite unpleasant.
Perfect excellent ! Great entertainment. The hotel provide free shuttle to club in Montegobay.
Excellent choice for an all inclusive ..you will n
I enjoyed the beautiful water,clean beaches, very friendly accommodating staff, excellent facility, easy access great food.
The staff was very accommodating.
Property is starting to show its age in some areas. Food was ok, but nothing had a wow factor. Rooms were comfortable and the pool/beach area was top notch. Entertainment was ok. Wish they had a craft beer. Red Stripe gets old fast. Disco was just that. Disco. Other all inclusive resorts have had a period of other types of music such as rock for a couple of hours each night which breaks up the monotony. Wifi was lacking. Had to sign on 3 or 4 times a day for some reason and this happened with all of our phones. Resort was pricey when compared to others.
Everything was good but little was exceptional
I liked that there was was a game room and a lounge which both had billiards, darts, and foosball. There was a 10 minute intro to scuba offered in the swimming pool which I found interesting as someone with no prior experience. It was very casual and didn't require an appointment. There was also a one hour snorkel + flippers rental allowance each day and a small man-made reef on the edge of the swimming area which I would consider the best of the 'included' offerings. The 'Little River' restaurant which provided the main buffets had a good variety of options and generally tasted good. The staff was generally kind, friendly, and helpful, most notably at the front desk.
I found the biggest disappointment to be the overall cost to benefit ratio of the stay experience. To expound on the title: The property was decent but had several quality shortcomings that gave it an ill-maintained feel: The felt on the pool table in the lobby was gouged and loose, only about 10% of the pool cues had usable tips, the direction lights on several elevators did not function, and a wall-mounted lighting fixture in my room was only half mounted and hung at a strange angle. As for the food, I ate at the main buffet most of the time and tried as much variety as I could and though the food was generally good I didn't experience anything great. I also ate at the reservation-required Japanese Hibachi one night and the quality was notably lower than that of the buffet. I had a few mixed drinks at the bars every day and found that they were weak in alcohol, and the taste varied greatly with each bartender. Lastly, the 'all inclusive' label did not apply to most of the snorkel and scuba recreation (except what I listed in the pros) which I found a bit disappointing.
Guests seeking an all-inclusive hotel in Montego Bay will enjoy Iberostar Rose Hall Beach resort. The 5-star hotel has plenty of amenities for families or business travelers.
The rooms come in various sizes to accommodate different party sizes. The Standard Room offers garden views and is large enough for three adults. The Superior Room also houses three adults, and it has either garden or pool views and a sauna. The Double Pool View room can sleep three adults and offers a view of the pool area. The Ocean View Room give up to three adults ocean-facing accommodations. The Superior Ocean View Standard Room can sleep three adults, has free WiFi, and comes with an ocean view. There is also a Star Prestige Standard Room which can fit three adults and gives you VIP access to certain facilities. The Double Family room can sleep up to six adults by connecting two standard rooms. The Ocean Front Room can sleep up to three adults and offers a private balcony with ocean views. The Ocean Front Junior Suite can fit three adults with ease and includes a spacious sitting area. The Double Sea View Star Prestige gives guests ocean views with enhanced amenities.
The all-inclusive property offers international dining options, plenty of programs and activities, and lots of services. There is a broad range of sports-related activities that are offered, both land and water sports. Guests can dine at one of four restaurants or grab drinks and snacks that the various bars dotting the property.
based on 186 reviews
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Most Popular Landmarks
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