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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
The hotel's central location was praised by many guests, making it convenient for exploring nearby attractions such as the Bolshoi Theatre, Red Square, and the Moscow Kremlin.
Guests highlighted the magnificent atmosphere in Moscow around the New Year, with lights and decorations everywhere, making it a highly recommended time to visit.
The hotel offers a cooked-to-order breakfast, providing a restaurant-like experience and a menu with sweet and savory dishes. However, for longer stays, guests suggested that the breakfast menu could become repetitive, and additional choices may incur extra charges.
Some guests experienced challenges with the payment system, particularly when trying to settle the balance for their stay. It is advisable to verify payment options in advance, especially for larger amounts, to avoid unexpected issues.
Guests appreciated the hotel's tranquil and historic location, the tasteful furnishings, and the welcoming atmosphere created by the polite and English-speaking staff.
The hotel's location on a historic lane packed with designer shops and beautiful lanterns was highlighted as creating a surreal and romantic ambiance, offering a unique experience for guests.
The hotel's restaurant was praised for offering great food, described as tasty, clean, homemade, and perfectly fresh, providing a delightful dining experience for guests.
Guests consistently praised the exceptional service provided by the hotel staff, who were described as friendly, helpful, and attentive to guests' needs throughout their stay.
While the hotel's rooms were generally praised for being clean, cozy, and quiet, some guests noted that the size of the rooms, particularly the bathrooms, could be smaller than expected.