Basics
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is conveniently located in the city center, making it easy to access popular attractions like the Kremlin, Red Square, and Arbat Street. It's also close to the metro, making it convenient for exploring the city.
How is the cleanliness and comfort of the rooms?
Guests have praised the hotel for being very clean and comfortable, although some have mentioned that the rooms are small. However, the hotel's location and affordable pricing have been highlighted as positive aspects.
What are the dining options like at the hotel?
The hotel offers a restaurant and bar/lounge, providing convenient dining options for guests. However, some guests have mentioned that the breakfast could be improved.
Is the hotel staff helpful and accommodating?
While some guests have had positive experiences with the staff, others have mentioned instances of rudeness and unprofessional behavior. However, there are also reviews praising the helpfulness and friendliness of the staff.
What are the parking options at the hotel?
The hotel offers an airport shuttle service for a surcharge, providing convenient transportation options for guests. However, it's important to note that parking availability may vary, so it's advisable to check with the hotel in advance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, as the views from the rooms were described as spectacular.
Check Room Details Before Payment
Some guests advised checking the specific room being allocated before making a payment, as there were instances where the actual room did not match the initial booking or expectations.
Verify Room Amenities
Before finalizing a booking, it's suggested to verify the amenities provided in the room, as some guests mentioned discrepancies between the listed amenities and what was actually available.
Consider Alternative Breakfast Options
Due to limited breakfast options and service, guests recommended exploring nearby cafes or restaurants for breakfast instead of relying solely on the hotel's breakfast.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, such as being placed near the laundry area or encountering drilling noise from maintenance work, so it's advisable to inquire about potential noise issues before finalizing a room selection.
Double-Check Room Size
Several guests mentioned that the room size was smaller than expected, so it's advisable to double-check the room dimensions and layout to ensure it meets personal preferences and requirements.
Confirm Staff Language Proficiency
Guests recommended confirming the English proficiency of the staff, especially during check-in and when seeking assistance, to avoid potential communication challenges.
Explore Nearby Dining Options
While the hotel's restaurant received positive feedback, guests suggested exploring the diverse dining options in the surrounding area for greater variety and value.
Inquire About Covid-19 Safety Measures
Some guests expressed concerns about the hotel's adherence to Covid-19 safety measures, so it's advisable to inquire about the specific protocols and precautions in place before arrival.
Consider Alternative Transportation
Instead of relying solely on the hotel's airport shuttle service, guests recommended exploring alternative transportation options to and from the airport for potentially more convenient and cost-effective choices.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |