Quality Inn & Suites Mount Vernon

Guests have mentioned that the hotel is clean and neat, with nice and clean rooms. However, some guests have reported issues with dirty floors, a smoky smell, and a dirty breakfast area.

Some guests have expressed concerns about the pool being out of order, broken or non-functional amenities such as the heater, ice machine, and TV remote, and the lack of seating in the breakfast area.

Many guests have praised the staff for being friendly and welcoming. However, a few guests have reported encounters with unhelpful or uninformative front desk staff.

Guests have generally found the beds to be comfortable, with some mentioning that the rooms are spacious and the beds are nice. However, a few guests have reported uncomfortable beds and a need for more seating in the breakfast area.

While some guests have found the breakfast to be good and sufficient, others have expressed disappointment with the quality and availability of breakfast items, including the absence of bacon and the lack of restocking.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests were disappointed with the functionality of amenities such as the TV remote, ice machine, and pool. It's advisable to check the status of these amenities upon check-in to avoid any inconvenience.

Several guests reported issues with the pool being out of order or not meeting expectations. It's recommended to inquire about the pool's maintenance status before booking if this amenity is important to your stay.

Some guests experienced issues with the refrigerators in their rooms. It's advisable to confirm the functionality of the refrigerator upon check-in, especially if you need it to store essential items.

A few guests mentioned noise disturbances, including noisy corridors and late-night disturbances. Light sleepers may want to consider requesting a quiet room or bringing earplugs.

The hotel allows smoking in some rooms, which led to complaints about the smell of cigarette smoke in non-smoking areas. Guests sensitive to smoke should verify the hotel's smoking policy before booking.

If you have specific room requests, such as a smoking room, it's advisable to double-check and confirm these requests with the hotel before arrival to avoid any inconveniences.

While some guests enjoyed the breakfast, others found it lacking. Consider having alternative breakfast options in mind or checking nearby dining options in case the hotel breakfast doesn't meet your expectations.

The hotel doesn't have an elevator, which may inconvenience guests with mobility issues. It's important to communicate any accessibility needs with the hotel before booking.

If traveling with pets, ensure that the pet-friendly room reservation is confirmed to avoid any issues upon arrival.