Hotel Kgn - Mumbai

The hotel is clean and staff is polite and very helpful. However, some guests have mentioned issues with cleanliness, such as mold in the bathroom and moldy slippers.

Yes, the staff is very friendly and helpful, ensuring a safe and respectful environment. However, some guests have reported rude behavior and unhelpful staff at the reception.

Some guests have expressed concerns about the small room size, lack of ventilation, and moldy ceiling/walls. Additionally, there have been complaints about the room not matching the online photos and cleanliness issues.

The price is reasonable and the rooms are okay, but some guests have mentioned issues with the comfort of the beds and the cleanliness of the bed and bath rooms.

Unfortunately, there is no parking available at the hotel, and guests have reported not being allowed to enter with their cars.

Several guests mentioned that the rooms were small and lacked space to move around comfortably. If space is a priority, consider inquiring about room size options before booking.

Some guests noted that the hotel's location was not ideal due to traffic and cleanliness issues. Take this into consideration when planning your stay and exploring the nearby attractions.

Multiple guests reported issues with cleanliness, including mold, insects, and unpleasant odors in the rooms. It's advisable to check recent reviews regarding cleanliness or inquire about this directly with the hotel.

Some guests were disappointed with the amenities provided, such as the lack of hot water, torn towels, and non-functional TV channels. It's recommended to verify the availability and condition of essential amenities before arrival.

A few guests experienced issues related to room allocation and check-in procedures. It's advisable to confirm your booking details and check-in process in advance to avoid any inconvenience upon arrival.

Several guests mentioned a lack of ventilation and foul smells in the rooms. If ventilation is important to you, consider inquiring about this aspect or requesting a room with better airflow.

Some guests reported hearing noises from the surroundings, such as rats in the ceiling. If noise sensitivity is a concern, consider inquiring about the noise levels in different areas of the hotel.

The hotel's proximity to attractions like Chor Bazaar, Chhatrapati Shivaji Terminus, and Marine Drive makes it convenient for sightseeing. Take advantage of these nearby attractions during your stay.

Online payment facilities were not available for some guests, leading to inconvenience. It's advisable to inquire about the available payment options and clarify this aspect before arrival.

Despite various issues, many guests praised the hotel staff for their friendliness and helpfulness. Engaging with the staff for assistance and recommendations can enhance the overall experience.