Hotel New Bengal

The hotel is located in a convenient area, close to Chhatrapati Shivaji Terminus and other popular attractions in Mumbai. It's a great choice for those who want to explore the city without needing to rely on taxis.

Guests have reported issues with cleanliness, including dirty bedsheets, torn towels, and unpleasant smells in some rooms. It's important to consider this aspect when booking a stay at the hotel.

The hotel offers a restaurant, and some guests have enjoyed the food and the lovely dining ambience. However, there have been concerns about the breakfast not being adequate, so it's something to keep in mind.

The hotel provides parking and is conveniently located near public transportation, making it easy for guests to explore the area without needing a taxi.

While some guests have praised the friendly and helpful staff, others have expressed disappointment with the overall experience and the attitude of the staff. It's important to manage expectations regarding customer service.

Some guests recommended choosing rooms on higher floors for better views and a quieter environment.

Before booking, ensure that the room amenities, such as the TV, AC, and bathroom facilities, are in good working condition, as some guests reported issues with these.

A few guests mentioned that the provided toiletries were not adequate, so bringing your own might be helpful.

Several guests noted that the rooms were smaller than expected, so it's advisable to consider this when booking, especially for larger groups.

Some guests experienced being given a different room type than booked, so it's recommended to double-check the room type upon check-in.

The hotel's proximity to Chhatrapati Shivaji Terminus and other attractions makes it convenient for exploring Mumbai, as mentioned by several guests.

A few guests mentioned encountering mosquitoes, so bringing mosquito repellent could be beneficial, especially during certain seasons.

Due to its central location, some guests noted that the hotel can be noisy, so light sleepers may want to consider this and bring earplugs if needed.

Some guests suggested inquiring about breakfast options, as a few found the breakfast provided to be inadequate.

Despite some negative feedback, many guests appreciated the helpfulness and friendliness of the hotel staff, so don't hesitate to seek assistance during your stay.