Was upgraded to a suite and it was amazing
5 stars
Taj Santacruz
Chhatrapati Shivaji Maharaj International Airport, T1, Off Western Express Highway, Navpada, Mumbai 400 099, India
Mumbai, India
See location+91 226 211 5211Photos of Taj Santacruz
Overview
Featuring a swimming pool, this Mumbai hotel is conveniently situated moments from Chhatrapati Shivaji International Airport. It also provides complimentary Wi-Fi.
A car rental desk, a 24-hour reception and an express check-in and check-out feature are just some of the convenient services at Taj Santacruz. Airport transfers, a wake-up service, a laundry service and a dry cleaning service are available upon enquiry. The hotel also features a well-equipped gym.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. All have a living area and a variety of entertainment options, including a DVD player.
Those staying at Taj Santacruz are invited to experience French and Italian cuisine at Rivea, or try international meals at Tiqri. Each evening, guests can relax in the comfortable lounge bar.
Taj Santacruz provides disabled parking and is an easy drive from Shivaji Park. It has easy access to public transport with Santacruz Railway Station and Ville Parle Railway Station within walking distance.
Amenities at Taj Santacruz
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Shoeshine
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Accessible parking
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Soundproof rooms
- Soundproofing
- City view
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Kitchen
- Electric kettle
- Kitchen
- Tea/coffee maker
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- DVD player
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Guest accommodation is disinfected between stays
- Safe
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Things to do
- Shops (on site)
- Beauty salon
Outdoor
- Garden
Fitness
- Fitness center
Reviews of Taj Santacruz
8.9
Very good
1369 verified ratings
Wonderful
972
Very good
139
Good
88
Okay
54
Fair
29
Mediocre
24
Poor
63
Summary of reviews
Guests say
Guests appreciated the hotel's atmosphere and cleanliness, highlighting the spacious and comfortable rooms. However, many reviews pointed out issues with the service, particularly responsiveness and breakfast management. Overall, while the hotel has its strengths, there are areas that need attention for a better guest experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Cons (-) team helping
Pros (+) Service, Atmosphere, Rooms, Technology (USB Chargers built in), Dressing area for women, Great Bar, location,
Cons (-) What's not to like?
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities including a swimming pool, well-equipped gym, French and Italian cuisine at Rivea, and international meals at Tiqri. Additionally, it provides disabled parking and easy access to public transport with nearby railway stations.
What can guests expect from the room facilities?
The rooms feature en suite bathrooms, air conditioning, a living area, a variety of entertainment options, and soundproofing. Guests can also enjoy a spacious and well-appointed room with a view of the runway.
How is the quality of the beds and cleanliness of the rooms?
Guests can expect good quality beds and very clean and well-maintained rooms. However, some guests have mentioned that the housekeeping staff could be noisy and that there were some cleanliness issues with the room floors.
What are the dining options like at the hotel?
The hotel offers an incredible breakfast spread, French and Italian cuisine at Rivea, international meals at Tiqri, and the option for food to be delivered to guest accommodation. However, some guests have mentioned that the variety of food in the buffet could be improved.
When is the best time to visit the hotel?
The high season is in January, and guests can expect a pleasant staying experience with modern and very clean facilities. However, it's important to note that Indian breakfast could be better and the hotel is a bit far away from town.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the runway comes highly recommended.
Take Advantage of the Spa
Guests were impressed with the spa facilities and services. Consider booking a relaxing spa treatment during your stay.
Consider Room Noise
Some guests reported noise disturbances, especially in rooms located near the airport. If you are sensitive to noise, it may be beneficial to request a room away from the airport side.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Prithvi Theatre, Sri Sri Radha Rasabihariji Temple, and Film City. Take some time to explore these nearby places during your stay.
Check for Special Offers
Some guests suggested checking for special offers that include airport transfers, as this was not always included in the stay.
Try the Breakfast
Many guests praised the breakfast spread, describing it as incredible. Make sure to indulge in the breakfast offerings during your stay.
Be Mindful of Room Selection
While some guests enjoyed spacious and well-constructed rooms, others reported issues with room cleanliness and maintenance. Consider reading recent reviews to make an informed decision about room selection.
Utilize the Gym
The hotel features a well-equipped gym, which received positive feedback from guests. If you enjoy fitness activities, take advantage of the gym facilities during your stay.
Consider Dining Options
The hotel offers multiple dining options, including French, Italian, and international cuisine. Guests recommended trying the different restaurants for a diverse culinary experience.
Communicate Preferences
Some guests mentioned that their room upgrade requests were accommodated, while others experienced issues with room allocation. It may be helpful to communicate any specific preferences or requests directly with the hotel staff to ensure a pleasant stay.
Location
Chhatrapati Shivaji Maharaj International Airport, T1, Off Western Express Highway, Navpada, Mumbai 400 099
What's nearby
- University of Mumbai1.7 mi
- Lokmanya Tilak Terminus2.9 mi
- St. Michael's Church3.7 mi
- Mahim Fort3.8 mi
- Indian Institute of Technology Bombay4.6 mi
- Shivaji Park4.8 mi
- Nehru Science Centre7.6 mi
- Haji Ali Dargah8.3 mi
- Antilia9.2 mi
- Chor Bazaar9.4 mi
- Mahatma Jyotiba Phule Mandai10.3 mi
- Elephanta Caves10.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Taj Santacruz
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | August | $183 | $195 |
Cheapest month to stay with an average 30% drop in price. | Most expensive month to stay with an average 66% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Taj Santacruz
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Taj Santacruz
FAQs when booking at Taj Santacruz
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.6 | 9.8 mi | Mumbai Chhatrapati Shivaji Intl | 0.8 mi |
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