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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness and customer service?
The hotel's facilities were top-notch, with everything you need for a comfortable stay. The staff were friendly and attentive, always ready to assist with any requests. The cleanliness of the property was impeccable, making guests feel at ease during their stay.
Are there any concerns about the room amenities or services?
The only negative comment was about the room service, which took a bit long to deliver cold water or coffee. Additionally, there were comments about the room being a bit small for a family with little kids.
What are the highlights of the hotel's location and accessibility?
The location of the hotel is ideal, with easy access to nearby shopping areas, restaurants, and bars. It is also accessible to nearby banks, restaurants, cafes, bars, convenience stores, and spas. Additionally, the hotel is near the city center and famous restaurants in Naga.
What are the practical amenities available at the hotel?
The hotel offers free Wi-Fi, hot and cold showers, and a 20% discount at the buffet restaurant for guests. Additionally, there is a multi-food venue within the building, and the hotel provides personal toiletries and linens/towels.
What can I expect from the hotel's staff and their level of support?
The staff are supportive, accommodating, and very prompt in providing resolutions to any issues or problems. They are also described as very kind, helpful, and accommodating, making guests feel welcomed and comfortable during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Upgrading to Villa Caceres
Some guests were pleasantly surprised by being upgraded to Villa Caceres Hotel, which offers spacious rooms and additional amenities without extra charge.
Check for Noise Issues
A few guests reported noise disturbances, particularly from the hotel generator and loud music. Consider inquiring about noise levels before booking, especially if you are sensitive to sound.
Explore Nearby Attractions
The hotel's proximity to Bicol Medical Center, Peñafrancia Basilica, and Naga Metropolitan Cathedral makes it convenient for exploring these attractions on foot.
Be Mindful of Room Size
Several guests mentioned that the rooms, especially the family rooms, were smaller than expected. Consider this when booking, especially for larger groups.
Take Advantage of Nearby Dining Options
The hotel's location near Magsaysay Avenue provides easy access to various restaurants and cafes, offering a range of dining choices within walking distance.
Inquire About Breakfast Costs
Some guests were surprised by the cost of breakfast, which was not included in the room rate. It's advisable to check the breakfast charges in advance to avoid unexpected expenses.
Request Room with a View
Guests appreciated the landmark views from their rooms. If this is important to you, consider requesting a room with a view when making a reservation.
Be Aware of Limited Facilities
While the hotel offers clean and comfortable rooms, it has limited facilities. Guests seeking extensive amenities may want to consider this aspect before booking.
Consider Alternative Transportation
The hotel offers shuttle services and is close to the airport, making it convenient for guests who prefer not to rely on personal vehicles for transportation.
Communicate Any Concerns
Several guests praised the staff for their responsiveness and problem-solving skills. If you encounter any issues during your stay, don't hesitate to communicate with the accommodating staff for prompt resolutions.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Robertson Hotel is located at J. Miranda Avenue, Naga City, 0.4 miles from the center of Naga City. Bicol Medical Center is the closest landmark to Robertson Hotel.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Robertson Hotel.
Yes, Robertson Hotel offers free Wi-Fi.
Yes, Robertson Hotel offers free parking.
Robertson Hotel is 5.6 miles from Naga City. Robertson Hotel is 48.2 miles from Daraga Bicol Intl.
KAYAK scours the web for all room deals available at Robertson Hotel in Naga City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Robertson Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Robertson Hotel.