Pros (+) Beds were very comfortable and staff ready to serve at a moments notice. Very clean with an excellent view. Shower is large with stone tile. Very nice
Cons (-) Harrison at the front desk does everything to make your stay the best
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Prideinn Azure Hotel Nairobi Westlands
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Reviews of Prideinn Azure Hotel Nairobi Westlands
8.0
Very good
901 verified ratings
Wonderful
401
Very good
189
Good
144
Okay
56
Fair
43
Mediocre
34
Poor
34
Summary of reviews
Guests say
Guests consistently praise the hotel’s friendly and helpful staff, clean rooms, and excellent location, making it a popular choice for both leisure and business travelers. Many reviews highlight the spaciousness and comfort of the rooms, as well as modern amenities. However, frequent complaints include persistent noise from ongoing construction or maintenance, elevator malfunctions causing inconvenience, and occasional issues with water supply or electricity. Despite these drawbacks, the positive service and cleanliness often outweigh the negatives for many guests.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
709 reviews
8.5 out of 10
8 reviews
8.8 out of 10
4 reviews
All reviews
Pros (+) Super clean and well appointed. Staff was very friendly and helpful. Harrison was great!
Cons (-) Food was both good and some choices challenging for our taste. Lots of food to choose from so outstanding overall
Pros (+) Bed and breakfast -Excellent
Cons (-) The room had a broken shower, Toothbrushes were not put in the room and that the shower area had some black molds ..These were minor and can easily be fixed.
Pros (+) The staffs were great, they welcome you with a smile and always willing to help. They responded to my request as quick as they could and they will recommend other restaurants to you should you ask.
Cons (-) For a hotel that charges 120 dollars per night, you’d expect a certain level of cleanliness, comfort and presentation, this hotel lacked all three. The bed sheet was dirty and the room smelled of staleness, as well the bathroom was not properly cleaned. I made a comment about it to the manager and he agreed to change my room and comp a night. Though the second room was much more presentable than t...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's food quality?
The hotel offers delicious and well-priced room service, and the breakfast has a good variety to choose from. However, some guests have mentioned that the meals were not as tasty as expected.
Are the beds comfortable at the hotel?
Guests have praised the hotel for providing super comfy and spacious rooms, ensuring a comfortable stay. However, some guests have mentioned wear and tear in some rooms.
What are the parking options available at the hotel?
The hotel offers free parking and valet parking, providing convenient options for guests with vehicles.
How is the cleanliness of the hotel?
The hotel maintains very clean facilities, with exceptional customer service and strong WiFi. However, some guests have mentioned minor issues that require attention, such as the condition of the hairdryer in the room.
What are the best times to visit the hotel?
The hotel experiences low season in January and high season in March, making March an ideal time to visit for a vibrant atmosphere and enjoyable stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests found the bathrooms and swimming pool to be smaller than expected. If these are important to you, consider inquiring about specific room locations and sizes before booking.
Check the Gym Facilities
A few guests noted that the gym lacked equipment. If a well-equipped gym is important to you, it might be worth confirming the available facilities with the hotel before your stay.
Be Mindful of Pool Area Experience
Some guests had uncomfortable experiences around the pool area, feeling unwelcome and excluded. It may be helpful to manage expectations regarding the pool environment.
Verify Room Amenities
A guest mentioned that their room felt more like a 4-star due to worn furniture. It could be beneficial to confirm the condition of the room and its amenities before booking, especially if you are expecting a 5-star experience.
Consider Breakfast Options
While some guests praised the breakfast, others found it lacking in variety. If breakfast is important to you, it might be worth exploring nearby dining options as well.
Be Cautious with Valuables
One guest reported an item being stolen during their stay. It's advisable to use the available safety deposit box and take necessary precautions for securing valuables.
Address Any Concerns Promptly
If you encounter any issues during your stay, it's recommended to bring them to the attention of the staff immediately. Guests have mentioned that the staff were efficient in addressing their concerns.
Inquire About Room Key Availability
A guest mentioned inconvenience due to the unavailability of a second room key for their family. If multiple room keys are essential for your stay, it's advisable to confirm this with the hotel in advance.
Manage Expectations for Hotel Atmosphere
Some guests noted that the hotel felt outdated and in need of renovation. If a modern atmosphere is important to you, it might be helpful to set appropriate expectations before your stay.
Location
Lantana Road, Westlands, Nairobi 00800
What's nearby
- Nairobi National Museum1.2 mi
- Regency Palms Casino1.7 mi
- Central Park1.8 mi
- National Museums of Kenya-Nairobi Gallery1.9 mi
- Teleposta Towers1.9 mi
- The Nairobi Hospital2 mi
- RKL Casino2 mi
- City Hall2.1 mi
- Kenyatta Mausoleum2.1 mi
- Nairobi NV Park2.2 mi
- The Aga Khan University Hospital2.2 mi
- Kenyatta International Conference Centre2.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Prideinn Azure Hotel Nairobi Westlands
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | January | $95 | $94 |
Cheapest month to stay with an average 19% drop in price. | Most expensive month to stay with an average 15% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Prideinn Azure Hotel Nairobi Westlands
Which month has the cheapest rates at Prideinn Azure Hotel Nairobi Westlands?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Prideinn Azure Hotel Nairobi Westlands is December, with an average nightly rate of $88. The most expensive month is June at $119 per night.
What is the cheapest day to book Prideinn Azure Hotel Nairobi Westlands?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Prideinn Azure Hotel Nairobi Westlands is Tuesday, with an average nightly rate of $86. The most expensive day is Thursday at $117 per night.
How far in advance should you book Prideinn Azure Hotel Nairobi Westlands?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Prideinn Azure Hotel Nairobi Westlands, book around 11 weeks in advance. This could save you approximately 29% compared to booking last minute.
KAYAK's top tips for your stay at Prideinn Azure Hotel Nairobi Westlands
FAQs when booking at Prideinn Azure Hotel Nairobi Westlands
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.4 mi | Nairobi Wilson | 3.9 mi |