Cons (-) Room wasn’t very clean. There was hair ok the walls in the bathroom and it has a sort of unpleasant smell - cigarette smoke + mildew. Sheets & towels were clean though.
4 stars
Ana Crowne Plaza Narita
Photos of Ana Crowne Plaza Narita
Overview
Just a 10-minute car trip from Narita International Airport, ANA Crowne Plaza Hotel Narita provides convenient accommodation and features outdoor tennis courts, a sauna and an indoor pool. It also offers a free shuttle service, a bowling alley and a beauty centre.
There are a variety of facilities at the hotel, such as a sun deck, an express check-in and check-out feature and a spa and wellness center. The front desk operates 24/7 and the friendly staff can suggest sights to visit and provide other tourist information.
The modern rooms at ANA Crowne Plaza Hotel Narita include slippers, a mini bar and a refrigerator. They all have a private bathroom, tea and coffee making facilities and a flat-screen TV.
Hot breakfasts are available at Ceres and Teppanyaki Narita every morning before guests venture off to explore the local area. Meals can be ordered at the on-site restaurant, Sky Dining Saifu. Guests are able to relax with a beverage in the hotel's traditional lounge bar.
ANA Crowne Plaza Hotel Narita is within a 30-minute walk of Narita Airport Terminal 2-3 Station. Narita-san is within a short drive from the hotel.
Latest deals for Ana Crowne Plaza Narita
Amenities at Ana Crowne Plaza Narita
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Chapel/shrine
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Spa and wellness center
- Massage
- Sauna
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
General
- Interconnected room(s) available
- Storage available
- Slippers
- Telephone
- Carpeted
Parking and transportation
- Parking
- Free airport shuttle
- Private parking
- Shuttle service (free)
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Golf
- Beauty salon
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Outdoor
- Grill
Reviews of Ana Crowne Plaza Narita
7.9
Good
2258 verified ratings
Wonderful
834
Very good
478
Good
409
Okay
201
Fair
173
Mediocre
78
Poor
85
Summary of reviews
Guests say
Guests appreciated the friendly and accommodating staff, as well as the delicious breakfast options available. However, many reviews highlighted issues with cleanliness, outdated rooms, and unpleasant odors in some areas. Overall, while the service and breakfast were praised, the hotel needs significant improvements in maintenance and hygiene.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
62 reviews
8.2 out of 10
1 review
7.3 out of 10
4 reviews
All reviews
Pros (+) Very nice sized room, and probably the most comfortable bed/pillows out of any hotel we stayed at while in Japan. Also had the best breakfast of any hotel we stayed at with the most diverse and tasty selection.
Cons (-) The room and hotel in general seemed to be a little "worn" around the edges. Things out of date/ scratched/ needing new paint/ etc., but all around clean and functional. Although the breakfast was delicious with a good selection, it was very pricey as well and without the IHG member discount would not have been worth the price.
Pros (+) Close to the airport, and to the town of Narita
Cons (-) Cramped room, overpriced buffet
Pros (+) The convenient location and clean bed.
Cons (-) Room was heavily worn with some hair. Staff could be more friendly.
Pros (+) Breakfast
Cons (-) Rooms are a bit too small and needs renovation to uplift its look. For the price you pay it needs such improvements
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at ANA Crowne Plaza Hotel Narita?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, and coffee shop. Guests can also enjoy breakfast in the room and have food delivered to their accommodation.
How is the cleanliness of the rooms at ANA Crowne Plaza Hotel Narita?
Guests have mentioned that the rooms are clean, and some have also highlighted the excellent staff and their attention to cleanliness. However, a few reviews have mentioned that the rooms are slightly older.
What are the best times to visit ANA Crowne Plaza Hotel Narita?
The low season is in November, and the high season is in May. Visitors looking for a quieter time may prefer November, while those seeking more activities and events may enjoy the high season in May.
How convenient is the parking at ANA Crowne Plaza Hotel Narita?
The hotel provides parking and a free airport shuttle, offering convenient options for guests with vehicles. However, some reviews have mentioned that the rooms are slightly older.
What can guests expect from the customer service at ANA Crowne Plaza Hotel Narita?
Guests can expect professional, kind, and friendly staff who are attentive to their needs. Some guests have also mentioned that the staff are helpful and accommodating, providing excellent service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to the airport and nearby mall, which many guests found convenient. Be sure to check the shuttle schedule in advance to plan your travels accordingly.
Consider Joining the Hotel Rewards Program
Guests who signed up for the hotel rewards program received a discount on the breakfast buffet, making it a worthwhile option for frequent visitors.
Be Mindful of Room Selection
Some guests found the rooms to be dated and mentioned that certain areas had a lingering smell. Reading recent reviews and considering room upgrades could help ensure a more pleasant stay.
Explore Nearby Attractions
The hotel's proximity to attractions like Naritasan Park and Narita-san Temple makes it a great base for exploring the local area. Take advantage of the hotel's tourist information services to plan your visits.
Check for Special Offers on Room Service
Guests appreciated the option to order food through room service at any time. Keep an eye out for any special deals or promotions on in-room dining during your stay.
Utilize the Hotel's Spa and Wellness Center
The hotel features a spa, sauna, and indoor pool, providing an opportunity for relaxation and rejuvenation. Consider incorporating some downtime at the wellness center into your itinerary.
Plan for Airport Transfers
If you have an early or late flight, consider staying at the hotel to avoid the hassle of rushing to the airport. Guests found it convenient for flight transitions and appreciated the 24-hour shop in the lobby for last-minute needs.
Be Aware of Room Limitations
Some guests found that the beds in their rooms were not suitable for the number of occupants specified. If traveling with a group, it may be helpful to confirm the bed arrangements in advance.
Stay Informed About Seasonal Offerings
Depending on the time of year, the hotel may experience high or low seasons, which could impact availability and pricing. Checking for seasonal promotions or events can enhance your overall experience.
Location
68 Horinouchi Narita Chiba, Narita 286-0107
What's nearby
- Sakura no Yama Park0.9 mi
- Narita Airport Terminal 2-3 Station1.3 mi
- Higashi-Narita Railway Station1.5 mi
- Narita Airport Terminal 1 Station1.7 mi
- Calligraphy Museum2.7 mi
- Naritasan Park2.9 mi
- Narita-san3 mi
- Naritasan Shinsoji Temple3 mi
- Kuriyama Park3 mi
- Narita Yokan Museum3.1 mi
- Naritasan Omote Sando3.2 mi
- Keisei Narita Railway Station3.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ana Crowne Plaza Narita
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $147 |
Average price (weekend night) | $225 |
When to book a room at Ana Crowne Plaza Narita
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Ana Crowne Plaza Narita
FAQs when booking at Ana Crowne Plaza Narita
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Value for money | 7.9 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | Tokyo Narita |
Distance to airport | 1.8 mi |
Everything you need to know for your stay in Narita
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