Pros (+) Bathroom was spacious and clean
Cons (-) More pillows would be nice.
3 stars
Narita Gateway Hotel
Photos of Narita Gateway Hotel
Overview
Situated in Narita, Narita Gateway Hotel is within a 15-minute drive of Narita International Airport and provides free Wi-Fi. It features a fitness center, as well as a 24-hour reception, an airport shuttle and a concierge.
Guests of the hotel can enjoy the property's gardens. Guests can also enjoy private parking on site.
Narita Gateway Hotel has 307 rooms that are equipped with all the necessities to ensure an enjoyable stay. Also included are a flat-screen TV, a refrigerator and slippers.
The hotel's on-site eatery provides an ideal option for those wishing to dine in.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Narita Gateway Hotel
- Fitness center
- Restaurant
- Free Wi-Fi
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Yukata (Japanese bathrobe)
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Dining
- Electric kettle
- Restaurant
- Refrigerator
- Vending machine (drinks)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Pants press
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Narita Gateway Hotel
7.8
Good
5136 verified ratings
Wonderful
1699
Very good
1173
Good
1024
Okay
567
Fair
356
Mediocre
189
Poor
128
Summary of reviews
Guests say
Guests appreciate the hotel's convenient location near the airport, along with the excellent shuttle service. Many reviews highlight the friendly and helpful staff, contributing to a positive experience. While some rooms are noted as outdated, cleanliness and comfort are frequently praised, making it a suitable choice for overnight stays.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.6 out of 10
119 reviews
8 out of 10
10 reviews
7.8 out of 10
9 reviews
All reviews
Pros (+) The room was clean and comfortable, and like other airport hotels in Tokyo, was capable of being completely blacked out with sliding shutters.
Cons (-) I paid for a room that included breakfast for a day stay on a 13.5 hour layover, but breakfast stopped at 930. I arrived at 10. The restaurant wasn't even open, so I had to eat food from the lobby convenience store, which was only okay. Since this hotel offers day stays for such travelers, they should have better hours for the restaurant, or not charge people for meals they can't eat. My room was ...
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Pros (+) This was the cheapest hotel we stayed at in Japan (we went to Hokkaido for tourism) and it included a free airport shuttle, breakfast, and lots of toiletries — even a razor — which we really needed. Great value for the price.
Cons (-) Sort of a small bathroom
Pros (+) Great value! For what we paid, I was pleasantly surprised.
Cons (-) Wish they had a fitness center
Pros (+) Staff were excellent, very helpful and friendly. The room was good size and the bed was very comfortable. We missed the airport shuttle but a couple of mins so they gave us a complementary taxi voucher. This hotel is the best value for money on our 1 month travels!
Pros (+) Close to airport, free shuttle to and from airport, narita station and shopping mall.. Which all other hotels around the airport offer for free as well.
Cons (-) Arrived at 12 pm front desk lady tried to get me to pay 700 yen per hour and check early, all I wanted to do was to leave my bags and go out to eat. Hotel is our dated, not Japanese cleaning quality at all. Room was too small, tv is micro screen smaller than your pc monitor!!
Pros (+) Friendly, efficient staff. Excellent value. Free shuttle from airport. Very close to the airport. Restaurant and garden on premises. Kimonos provided for each guest to use during stay. Would stay there again.
Cons (-) Dirty air vent. Bathroom floor and sink were not as clean as they could have been. No wash rags. Could feel springs through mattresses. Only one pillow per guest.
Pros (+) spacious room and english speaking/ helpful receptionist
Cons (-) bath tub is dirty :-( I took a dip then realized that the water is too murky!
Pros (+) No frills hotel, I got 2 nights for $60ish USD, cheaper than the capsule hotel and probably more comfortable than the capsule. Employees were great. There's a 7/11 in walking distance.
Cons (-) None really, except the mainland Chinese guests. Rude and loud. Can't really do anything about that.
Pros (+) Close to Narita airport. Nice to have a free shuttle into the city of Narita itself. Lunch buffet was limited in selection but staff was very hard working and being extremely helpful and gracious.
Cons (-) This hotel is geared for large group travel or business travel requiring no more than two days maximum. Lobby was extremely noisy by a large group of mainland Chinese while the staff did nothing to quite them. They said it was normal. The bathroom in our room had mold and mildew along the walls. We experience an earthquake during our stay (7.8 at the epicenter) and was surprises to find the elevat...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a Japanese garden, a fitness center, and an on-site eatery with a buffet option.
How is the hotel's shuttle service?
The hotel provides a free shuttle service to the airport, nearby shopping mall, and train stations, making it convenient for guests.
What can guests expect from the hotel's room size and cleanliness?
Guests can expect spacious rooms and a clean environment, although some guests have mentioned issues with cleanliness in specific rooms.
What is the quality of the hotel's customer service?
The staff is described as very friendly, helpful, and respectful, providing quick service and English-speaking assistance.
When is the best time to visit the hotel?
The hotel is recommended for a convenient and comfortable stay, especially for those with early morning flights or layovers at Narita Airport.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or pond comes highly recommended.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to and from Narita Airport, as well as to the nearby Aeon Mall and Narita train stations. Guests found this service convenient for getting around.
Consider Bringing Your Own Snacks
Some guests noted that the hotel's restaurant only serves breakfast, and the nearby convenience store is a few kilometers away. Bringing along some snacks or light meals could be helpful, especially if arriving late.
Check the Shuttle Schedule
The shuttle bus from the airport runs on a specific schedule, so it's advisable to check the timetable in advance to avoid long waits.
Request for Extra Pillows
A few guests found the pillows to be too hard for their liking. If you prefer softer pillows, consider requesting additional ones from the hotel staff.
Explore the Nearby Parks
The hotel is located close to several parks, including Sakura no Yama Park and Naritasan Park, which are within a mile and offer pleasant surroundings for a leisurely stroll.
Utilize the On-Site Gym
Guests appreciated the hotel's fitness center, particularly those with early morning flights who found it convenient for a quick workout before departure.
Plan for Meals
As the hotel's restaurant only serves breakfast, guests recommended planning for meals in advance, especially if arriving late or desiring additional dining options.
Take Note of Room Facilities
Some guests mentioned finding the room spacious and clean, while others noted issues with the bathroom and outdated equipment. It may be beneficial to check the room facilities upon arrival.
Consider the Hotel for Layovers
The hotel is well-suited for short layovers or early morning flights due to its proximity to the airport and the availability of a free shuttle service.
Location
658 Oyama, Narita 286-0131
What's nearby
- Sakura no Yama Park0.9 mi
- Calligraphy Museum1.5 mi
- Naritasan Park1.7 mi
- Kuriyama Park1.8 mi
- Narita-san1.8 mi
- Naritasan Shinsoji Temple1.8 mi
- Naritasan Omote Sando1.9 mi
- Narita Yokan Museum1.9 mi
- Keisei Narita Railway Station1.9 mi
- Narita Railway Station2 mi
- Narita Airport Terminal 2-3 Station2.2 mi
- Higashi-Narita Railway Station2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Narita Gateway Hotel
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $57 |
Average price (weekend night) | $101 |
When to book a room at Narita Gateway Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Tokyo Narita |
Distance to airport | 2.4 mi |