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Narita Gateway Hotel

658 Oyama, Narita 286-0131, Japan

+81 476 355 511

$38+

Overview
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Hotels / Japan / Narita

Narita Gateway Hotel - Narita - Building

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Narita Gateway Hotel - Narita - Bedroom

Narita Gateway Hotel - Narita - Lobby

Narita Gateway Hotel - Narita - Restaurant

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Overall guest ratings

7.7/10 Good

Based on 4,466 reviews

See all reviews

Review highlights

Value for money

9.1
Service

8.6
Location

8.4
Food

6.1

Good to know

Spacious rooms
Good shuttle service
Good access to airport

Nearby

About

When you stay at Narita Gateway Hotel in Narita, you'll be in the business district and convenient to Sakura-no-Yama Hill and Taiheiyo Club Narita Course. This hotel is within close proximity of Naritasan Calligraphy Museum and Kuriyama Park.

Rooms

Make yourself at home in one of the 307 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.

Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 10 km.

Dining

Enjoy a satisfying meal at a restaurant serving guests of Narita Gateway Hotel. Buffet breakfasts are available daily for a fee.

Business, Other Amenities

Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour front desk, and multilingual staff. Planning an event in Narita? This hotel has facilities measuring 173 square feet (16 square meters), including conference space. A roundtrip airport shuttle is complimentary at scheduled times, and a train station pick-up service is also provided at no charge.

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Amenities

Fitness center
Free Wi-Fi
Facilities for Disabled Guests
Business center
Concierge service
Currency exchange on-site
Meeting/Banquet facilities
Restaurant
Air-conditioned
24 hour front desk
Safe
Storage available
Non-smoking rooms available
Terrace/Patio
Cribs available
Gift shop
Laundry facilities
Free airport shuttle
Internet (surcharge)
Pets not allowed
Parking (surcharge)
Train station shuttle
Designated smoking area

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 4,466 reviews

Value for money

9.1 "Excellent value."
Service

8.6 "Great service."
Location

8.4 "Location is great."
Breakfast

8.2 "Breakfast is good."
WiFi

7.6 "Internet works."
Food

6.1 "Food is average."
Amenities

5.3 "Average amenities."
Vibe

3.8 "Vibe wasn't good."

View all review categories

Overall Rating

Based on 1,563 reviews

Service

9.1 "World class service."

9.6 "96% were happy with the shuttle service."

9.0 "90% found the staff to be very friendly."

8.3 "83% said the reception staff was great."

9.0 "90% thought the service was very professional."
Value for money

8.7 "Good value."

7.5 "75% thought it was a great value."
Location

8.6 "Location is great."

9.7 "Good access to the airport, said 97%."

7.3 "Great parking, according to 73%."
Breakfast

8.4 "Breakfast is good."
WiFi

7.7 "Internet works."

7.7 "77% said the wifi quality was great."

7.5 "75% thought it was a great value."
Room

5.8 "Rooms are ok."

5.1 "For only 51%, the bathroom was ok."
Food

5.7 "Food is average."

7.0 "70% loved the menu selection."
Vibe

3.1 "Horrible vibe."

1.1 "89% criticized the unstylish hotel."

View all review categories

Overall Rating

Based on 1,295 reviews

Value for money

9.4 "Excellent value."

8.3 "83% thought it was a great value."
Service

8.5 "Great service."

9.6 "96% were happy with the shuttle service."

8.9 "89% found the staff to be very friendly."

8.2 "82% said the reception staff was great."
Location

8.5 "Location is great."

9.8 "Good access to the airport, said 98%."
Breakfast

8.1 "Breakfast is good."
WiFi

7.7 "Internet works."

8.3 "83% thought it was a great value."
Room

5.9 "Rooms are ok."

5.0 "For only 50%, the bathroom was ok."

5.2 "Beds were acceptable for 52%."
Food

5.8 "Food is average."
Cleanliness

4.8 "Not very clean."

4.4 "56% said rooms were dirty."

2.4 "76% said the bathroom was dirty."
Vibe

3.4 "Vibe wasn't good."

0.8 "92% criticized the unstylish hotel."

View all review categories

Overall Rating

Based on 446 reviews

Value for money

8.9 "Good value."
Service

8.7 "Great service."

9.5 "95% were happy with the shuttle service."

7.9 "79% said the reception staff was great."

9.0 "90% found the staff to be very friendly."

9.0 "90% thought the service was very professional."
Breakfast

8.2 "Breakfast is good."
Location

8.1 "Location is great."

9.7 "Good access to the airport, said 97%."
WiFi

7.4 "Internet works."
Room

6.9 "Rooms are ok."

5.7 "For only 57%, the bathroom was ok."

5.8 "Beds were acceptable for 58%."
Food

6.1 "Food is average."
Vibe

3.8 "Vibe wasn't good."

1.1 "89% criticized the unstylish hotel."

View all review categories

Overall Rating

Based on 1,161 reviews

Value for money

8.7 "Good value."

8.2 "82% thought it was a great value."
Service

8.5 "Great service."

9.3 "93% found the staff to be very friendly."

9.6 "96% were happy with the shuttle service."

8.9 "89% thought the service was very professional."

7.8 "78% said the reception staff was great."
Location

8.4 "Location is great."

9.8 "Good access to the airport, said 98%."
Breakfast

8.2 "Breakfast is good."
WiFi

7.6 "Internet works."

8.2 "82% thought it was a great value."
Room

6.5 "Rooms are ok."

5.4 "For only 54%, the bathroom was ok."

6.0 "Beds were acceptable for 60%."
Food

6.0 "Food is average."
Cleanliness

4.9 "Not very clean."

4.6 "54% said rooms were dirty."

1.5 "85% said the bathroom was dirty."
Vibe

3.9 "Vibe wasn't good."

0.7 "93% criticized the unstylish hotel."

View all review categories

Good to know

"Spacious rooms"

"Good shuttle service"

"Good access to airport"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

8.8

review from

This was the cheapest hotel we stayed at in Japan (we went to Hokkaido for tourism) and it included a free airport shuttle, breakfast, and lots of toiletries — even a razor — which we really needed. Great value for the price. Sort of a small bathroom

Reviewed Jul 2016
9.4

review from

Great value! For what we paid, I was pleasantly surprised. Wish they had a fitness center

Reviewed Jun 2016
10.0

review from

Staff were excellent, very helpful and friendly. The room was good size and the bed was very comfortable. We missed the airport shuttle but a couple of mins so they gave us a complementary taxi voucher. This hotel is the best value for money on our 1 month travels!

Reviewed Jan 2016
4.0

review from

Close to airport, free shuttle to and from airport, narita station and shopping mall.. Which all other hotels around the airport offer for free as well. Arrived at 12 pm front desk lady tried to get me to pay 700 yen per hour and check early, all I wanted to do was to leave my bags and go out to eat. Hotel is our dated, not Japanese cleaning quality at all. Room was too small, tv is micro screen smaller than your pc monitor!!

Reviewed Dec 2015
8.8

review from

Friendly, efficient staff. Excellent value. Free shuttle from airport. Very close to the airport. Restaurant and garden on premises. Kimonos provided for each guest to use during stay. Would stay there again. Dirty air vent. Bathroom floor and sink were not as clean as they could have been. No wash rags. Could feel springs through mattresses. Only one pillow per guest.

Reviewed Jul 2015
6.5

review from

spacious room and english speaking/ helpful receptionist bath tub is dirty :-( I took a dip then realized that the water is too murky!

Reviewed Jul 2015
10.0

review from

No frills hotel, I got 2 nights for $60ish USD, cheaper than the capsule hotel and probably more comfortable than the capsule. Employees were great. There's a 7/11 in walking distance. None really, except the mainland Chinese guests. Rude and loud. Can't really do anything about that.

Reviewed Jun 2015
2.5

review from

Close to Narita airport. Nice to have a free shuttle into the city of Narita itself. Lunch buffet was limited in selection but staff was very hard working and being extremely helpful and gracious. This hotel is geared for large group travel or business travel requiring no more than two days maximum. Lobby was extremely noisy by a large group of mainland Chinese while the staff did nothing to quite them. They said it was normal. The bathroom in our room had mold and mildew along the walls. We experience an earthquake during our stay (7.8 at the epicenter) and was surprises to find the elevators still operating. The staff did not contact any guest, regarding the earthquake, either by phone or in person to see if guest and building was well. We have had experience with earthquakes and their reaction is surprising

Reviewed Jun 2015
9.4

review from

Even though the hotel was away from Narita station,the frequent shuttle bus made us possible moving around.

Reviewed Oct 2014
3.1

review from

Convenient airport shuttle. Booked a non-smoking room,was giving a smoking one.When asked to change rooms I was told there where no rooms available.

Reviewed Oct 2014
9.4

review from

clean, well appointed room with good wifi internet connection; convenience store downstairs, free convenient airport shuttle

Reviewed Oct 2014
4.0

review from

Koi pond The nasty sheets, comforter wasn't clean and the bathroom was grimy

Reviewed Sep 2014
9.0

review from

Convenience of airport shuttle, as well as a shuttle to the city and shopping is a plus. For 1 night coming in or going out of Narita airport, this hotel is very convenient. Facilities are clean but a little shabby and worn. Breakfast buffet was expensive. Also there is no free wi-fi in the rooms so you have to either pay around $10-$11 per 24 hours, or go down to the lounge area to use the internet.

Reviewed Sep 2014
10.0

review from

Spacious room for a great price and free shuttles from airport and to Narita city.

Reviewed Sep 2014
6.6

review from

Staff. No restaurant (closed Mondays) and no restaurants nearby. REALLY inconvenient.

Reviewed Sep 2014
6.6

review from

Location I got charged twice showed up and they had two reservations I only needed one and now it's a disaster to try and get my refund

Reviewed Aug 2014

8.8

review from

This was the cheapest hotel we stayed at in Japan (we went to Hokkaido for tourism) and it included a free airport shuttle, breakfast, and lots of toiletries — even a razor — which we really needed. Great value for the price. Sort of a small bathroom

Reviewed Jul 2016
9.4

review from

Great value! For what we paid, I was pleasantly surprised. Wish they had a fitness center

Reviewed Jun 2016
10.0

review from

Staff were excellent, very helpful and friendly. The room was good size and the bed was very comfortable. We missed the airport shuttle but a couple of mins so they gave us a complementary taxi voucher. This hotel is the best value for money on our 1 month travels!

Reviewed Jan 2016
8.8

review from

Friendly, efficient staff. Excellent value. Free shuttle from airport. Very close to the airport. Restaurant and garden on premises. Kimonos provided for each guest to use during stay. Would stay there again. Dirty air vent. Bathroom floor and sink were not as clean as they could have been. No wash rags. Could feel springs through mattresses. Only one pillow per guest.

Reviewed Jul 2015
10.0

review from

No frills hotel, I got 2 nights for $60ish USD, cheaper than the capsule hotel and probably more comfortable than the capsule. Employees were great. There's a 7/11 in walking distance. None really, except the mainland Chinese guests. Rude and loud. Can't really do anything about that.

Reviewed Jun 2015
9.4

review from

Even though the hotel was away from Narita station,the frequent shuttle bus made us possible moving around.

Reviewed Oct 2014
9.4

review from

clean, well appointed room with good wifi internet connection; convenience store downstairs, free convenient airport shuttle

Reviewed Oct 2014
9.0

review from

Convenience of airport shuttle, as well as a shuttle to the city and shopping is a plus. For 1 night coming in or going out of Narita airport, this hotel is very convenient. Facilities are clean but a little shabby and worn. Breakfast buffet was expensive. Also there is no free wi-fi in the rooms so you have to either pay around $10-$11 per 24 hours, or go down to the lounge area to use the internet.

Reviewed Sep 2014
10.0

review from

Spacious room for a great price and free shuttles from airport and to Narita city.

Reviewed Sep 2014

6.6

review from

Staff. No restaurant (closed Mondays) and no restaurants nearby. REALLY inconvenient.

Reviewed Sep 2014
6.6

review from

Location I got charged twice showed up and they had two reservations I only needed one and now it's a disaster to try and get my refund

Reviewed Aug 2014

4.0

review from

Close to airport, free shuttle to and from airport, narita station and shopping mall.. Which all other hotels around the airport offer for free as well. Arrived at 12 pm front desk lady tried to get me to pay 700 yen per hour and check early, all I wanted to do was to leave my bags and go out to eat. Hotel is our dated, not Japanese cleaning quality at all. Room was too small, tv is micro screen smaller than your pc monitor!!

Reviewed Dec 2015
6.5

review from

spacious room and english speaking/ helpful receptionist bath tub is dirty :-( I took a dip then realized that the water is too murky!

Reviewed Jul 2015
2.5

review from

Close to Narita airport. Nice to have a free shuttle into the city of Narita itself. Lunch buffet was limited in selection but staff was very hard working and being extremely helpful and gracious. This hotel is geared for large group travel or business travel requiring no more than two days maximum. Lobby was extremely noisy by a large group of mainland Chinese while the staff did nothing to quite them. They said it was normal. The bathroom in our room had mold and mildew along the walls. We experience an earthquake during our stay (7.8 at the epicenter) and was surprises to find the elevators still operating. The staff did not contact any guest, regarding the earthquake, either by phone or in person to see if guest and building was well. We have had experience with earthquakes and their reaction is surprising

Reviewed Jun 2015
3.1

review from

Convenient airport shuttle. Booked a non-smoking room,was giving a smoking one.When asked to change rooms I was told there where no rooms available.

Reviewed Oct 2014
4.0

review from

Koi pond The nasty sheets, comforter wasn't clean and the bathroom was grimy

Reviewed Sep 2014

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