Guest reviews
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Overall Rating
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8.8 "Good value."
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8.8 "Very good internet connection."8.8 "88% said the
wifi quality was great ." -
8.6 "Great service."9.3 "93% were
happy with the shuttle service ." 8.4 "84% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 7.6 "76% said thebooking process went smoothly ." 9.4 "94% found therestaurant service to be one of the best ." -
8.2 "Location is great."9.6 "
Good access to the airport , said 96%." 7.9 "Easily accessible by car , said 79%." 7.3 "Great parking , according to 73%." 8.2 "82% thoughtparking was inexpensive ." 10.0 "Near to public transport , according to 100%." -
7.9 "Good breakfast."
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6.4 "Rooms are ok."5.0 "For only 50%, the
bathroom was ok ." 5.1 "Beds were acceptable for 51%." -
5.7 "Food is average."6.3 "Only 63% were
satisfied with the menu ." 5.3 "53% thought thedining experience was appropriate ." 5.9 "59% thought thesnacks were adequate ." -
4.1 "Bar is not good."
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3.1 "Horrible vibe."0.7 "93%
criticized the unstylish hotel ."
Overall Rating
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8.9 "Great service."9.6 "96% were
happy with the shuttle service ." 9.4 "94% found thestaff to be very friendly ." 8.5 "85% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." 7.5 "75% said thebooking process went smoothly ." -
8.9 "Very good internet connection."8.8 "88% said the
wifi quality was great ." 9.8 "98% thought it was agreat value ." -
8.8 "Good value."9.8 "98% thought it was a
great value ." -
8.8 "Location is great."9.6 "
Good access to the airport , said 96%." 8.2 "Easily accessible by car , said 82%." 7.1 "Great parking , according to 71%." -
8.1 "Breakfast is good."
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6.1 "Food is average."6.6 "Only 66% were
satisfied with the menu ." 5.8 "58% thought thedining experience was appropriate ." -
5.8 "Rooms are ok."6.6 "For only 66%, the
tv was ok ." -
2.9 "Horrible vibe."0.9 "91%
criticized the unstylish hotel ."
Overall Rating
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8.6 "Very good internet connection."8.4 "84% said the
wifi quality was great ." -
8.5 "Good value."
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8.5 "Great service."9.2 "92% found the
staff to be very friendly ." 9.5 "95% werehappy with the shuttle service ." 8.2 "82% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." -
8.3 "Location is great."9.7 "
Good access to the airport , said 97%." 8.1 "Easily accessible by car , said 81%." 7.1 "Great parking , according to 71%." 8.0 "80%liked the proximity to sightseeing ." -
7.8 "Good breakfast."
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5.9 "Rooms are ok."5.0 "
Beds were acceptable for 50%." -
5.6 "Food is average."6.6 "Only 66% were
satisfied with the menu ." -
4.9 "Not very clean."4.3 "57% said
rooms were dirty ." 1.2 "88% said thebathroom was dirty ." -
3.3 "Vibe wasn't good."0.6 "94%
criticized the unstylish hotel ."
Overall Rating
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8.8 "Good value."
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8.6 "Great service."9.2 "92% were
happy with the shuttle service ." 8.3 "83% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." -
8.5 "Very good internet connection."
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7.8 "Good location."9.6 "
Good access to the airport , said 96%." -
7.7 "Good breakfast."
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6.3 "Rooms are ok."5.4 "For only 54%, the
bathroom was ok ." -
5.4 "Food is average."5.8 "Only 58% were
satisfied with the menu ." -
3.2 "Horrible vibe."0.9 "91%
criticized the unstylish hotel ."
Overall Rating
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8.9 "Good value."
-
8.6 "Very good internet connection."8.4 "84% said the
wifi quality was great ." -
8.5 "Great service."9.3 "93% were
happy with the shuttle service ." 9.4 "94% found thestaff to be very friendly ." 9.1 "91% thought theservice was very professional ." 8.0 "80% said thereception staff was great ." -
8.4 "Location is great."9.5 "
Good access to the airport , said 95%." 7.8 "Easily accessible by car , said 78%." 7.2 "Great parking , according to 72%." -
7.8 "Good breakfast."
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6.6 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." 5.2 "Beds were acceptable for 52%." 6.8 "For only 68%, thetv was ok ." -
5.6 "Food is average."6.5 "Only 65% were
satisfied with the menu ." -
5.3 "Average cleanliness."
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4.8 "Bad amenities."4.2 "58% thought the
building wasn't nice ." 0.4 "96% thought thefacilities needed updating ." -
3.3 "Vibe wasn't good."0.6 "94%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.8review from
This was the cheapest hotel we stayed at in Japan (we went to Hokkaido for tourism) and it included a free airport shuttle, breakfast, and lots of toiletries — even a razor — which we really needed. Great value for the price. Sort of a small bathroom
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9.4review from
Great value! For what we paid, I was pleasantly surprised. Wish they had a fitness center
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10.0review from
Staff were excellent, very helpful and friendly. The room was good size and the bed was very comfortable. We missed the airport shuttle but a couple of mins so they gave us a complementary taxi voucher. This hotel is the best value for money on our 1 month travels!
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4.0review from
Close to airport, free shuttle to and from airport, narita station and shopping mall.. Which all other hotels around the airport offer for free as well. Arrived at 12 pm front desk lady tried to get me to pay 700 yen per hour and check early, all I wanted to do was to leave my bags and go out to eat. Hotel is our dated, not Japanese cleaning quality at all. Room was too small, tv is micro screen smaller than your pc monitor!!
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8.8review from
Friendly, efficient staff. Excellent value. Free shuttle from airport. Very close to the airport. Restaurant and garden on premises. Kimonos provided for each guest to use during stay. Would stay there again. Dirty air vent. Bathroom floor and sink were not as clean as they could have been. No wash rags. Could feel springs through mattresses. Only one pillow per guest.
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6.5review from
spacious room and english speaking/ helpful receptionist bath tub is dirty :-( I took a dip then realized that the water is too murky!
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10.0review from
No frills hotel, I got 2 nights for $60ish USD, cheaper than the capsule hotel and probably more comfortable than the capsule. Employees were great. There's a 7/11 in walking distance. None really, except the mainland Chinese guests. Rude and loud. Can't really do anything about that.
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2.5review from
Close to Narita airport. Nice to have a free shuttle into the city of Narita itself. Lunch buffet was limited in selection but staff was very hard working and being extremely helpful and gracious. This hotel is geared for large group travel or business travel requiring no more than two days maximum. Lobby was extremely noisy by a large group of mainland Chinese while the staff did nothing to quite them. They said it was normal. The bathroom in our room had mold and mildew along the walls. We experience an earthquake during our stay (7.8 at the epicenter) and was surprises to find the elevators still operating. The staff did not contact any guest, regarding the earthquake, either by phone or in person to see if guest and building was well. We have had experience with earthquakes and their reaction is surprising
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9.4review from
Even though the hotel was away from Narita station,the frequent shuttle bus made us possible moving around.
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3.1review from
Convenient airport shuttle. Booked a non-smoking room,was giving a smoking one.When asked to change rooms I was told there where no rooms available.
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9.4review from
clean, well appointed room with good wifi internet connection; convenience store downstairs, free convenient airport shuttle
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4.0review from
Koi pond The nasty sheets, comforter wasn't clean and the bathroom was grimy
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9.0review from
Convenience of airport shuttle, as well as a shuttle to the city and shopping is a plus. For 1 night coming in or going out of Narita airport, this hotel is very convenient. Facilities are clean but a little shabby and worn. Breakfast buffet was expensive. Also there is no free wi-fi in the rooms so you have to either pay around $10-$11 per 24 hours, or go down to the lounge area to use the internet.
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10.0review from
Spacious room for a great price and free shuttles from airport and to Narita city.
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6.6review from
Staff. No restaurant (closed Mondays) and no restaurants nearby. REALLY inconvenient.
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6.6review from
Location I got charged twice showed up and they had two reservations I only needed one and now it's a disaster to try and get my refund
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8.8review from
This was the cheapest hotel we stayed at in Japan (we went to Hokkaido for tourism) and it included a free airport shuttle, breakfast, and lots of toiletries — even a razor — which we really needed. Great value for the price. Sort of a small bathroom
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9.4review from
Great value! For what we paid, I was pleasantly surprised. Wish they had a fitness center
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10.0review from
Staff were excellent, very helpful and friendly. The room was good size and the bed was very comfortable. We missed the airport shuttle but a couple of mins so they gave us a complementary taxi voucher. This hotel is the best value for money on our 1 month travels!
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8.8review from
Friendly, efficient staff. Excellent value. Free shuttle from airport. Very close to the airport. Restaurant and garden on premises. Kimonos provided for each guest to use during stay. Would stay there again. Dirty air vent. Bathroom floor and sink were not as clean as they could have been. No wash rags. Could feel springs through mattresses. Only one pillow per guest.
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10.0review from
No frills hotel, I got 2 nights for $60ish USD, cheaper than the capsule hotel and probably more comfortable than the capsule. Employees were great. There's a 7/11 in walking distance. None really, except the mainland Chinese guests. Rude and loud. Can't really do anything about that.
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9.4review from
Even though the hotel was away from Narita station,the frequent shuttle bus made us possible moving around.
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9.4review from
clean, well appointed room with good wifi internet connection; convenience store downstairs, free convenient airport shuttle
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9.0review from
Convenience of airport shuttle, as well as a shuttle to the city and shopping is a plus. For 1 night coming in or going out of Narita airport, this hotel is very convenient. Facilities are clean but a little shabby and worn. Breakfast buffet was expensive. Also there is no free wi-fi in the rooms so you have to either pay around $10-$11 per 24 hours, or go down to the lounge area to use the internet.
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10.0review from
Spacious room for a great price and free shuttles from airport and to Narita city.
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4.0review from
Close to airport, free shuttle to and from airport, narita station and shopping mall.. Which all other hotels around the airport offer for free as well. Arrived at 12 pm front desk lady tried to get me to pay 700 yen per hour and check early, all I wanted to do was to leave my bags and go out to eat. Hotel is our dated, not Japanese cleaning quality at all. Room was too small, tv is micro screen smaller than your pc monitor!!
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6.5review from
spacious room and english speaking/ helpful receptionist bath tub is dirty :-( I took a dip then realized that the water is too murky!
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2.5review from
Close to Narita airport. Nice to have a free shuttle into the city of Narita itself. Lunch buffet was limited in selection but staff was very hard working and being extremely helpful and gracious. This hotel is geared for large group travel or business travel requiring no more than two days maximum. Lobby was extremely noisy by a large group of mainland Chinese while the staff did nothing to quite them. They said it was normal. The bathroom in our room had mold and mildew along the walls. We experience an earthquake during our stay (7.8 at the epicenter) and was surprises to find the elevators still operating. The staff did not contact any guest, regarding the earthquake, either by phone or in person to see if guest and building was well. We have had experience with earthquakes and their reaction is surprising
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3.1review from
Convenient airport shuttle. Booked a non-smoking room,was giving a smoking one.When asked to change rooms I was told there where no rooms available.
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4.0review from
Koi pond The nasty sheets, comforter wasn't clean and the bathroom was grimy
