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Friendly Service although sometimes erratic
Newly refurbished to a high standard; very comfortable. Very convenient for my business trip & I imagine a good base from which to explore the west Wales area. Staff at breakfast seemed a bit chaotic & still getting used to layout. My toast never arrived, but food was good.
The hotel was clean and staff pleasant and helpful, the room was clean and comfortable, but it was a little noisy as the room was overlooking the main street.
All of the staff were friendly and were willing to help out whatever the query
The friendliness of the staff and just everything about it - excellent The fact that we could only stay for two days
Dinner and Breakfast in restaurant damp smell on landing
Hotel itself needs decorating, it looks like it is falling to pieces. Otherwise it was clean, and friendly. Our room was like walking into an icebox, but when asked heating was turned on straightaway, hot water in the bathroom was slow at first. There was nothing to dislike, it was clean and friendly.
Very well appointed room. Clean and comfortable. Reception staff could have made you feel more welcome. We were passed to 3 different people before we could check in. The receptionist offered to show us to our room but only walked us across the car par and said "it's up there!"
fantastic relaxing place... wonderful staff...
The location is spectacular and the spa was really relaxing. I have stayed there before and by returning its obvious that I like it.
location, cleanliness of rooms and facilities. Nice food. Problem with water took a while to fix.
The friendly staff. The beautiful view.
Location was excellant, staff were friendly, food in the evening was excellant, water pressure for bath/shower was really good, bed was very comfortable Needed more staff in the bars on the Wednesday night - it was so busy that service was slow. Breakfast food suffered from being put out in a buffet: fried eggs were hard and bacon was a bit chewy. Toast was not cooked enough.
Excellent location for a weekend break - and very good value for money. New modern room with luxurious spa facilities included.
Breakfast. View. Unfortunately it was raining and a constant 'drip, drip, drip' kept me awake until I opened the window and placed a towel under the drip at 2 O'clock in the morning.
Location, convenience to where we wanted to be, friendly and helpful staff. Spectacular view from the restaurant. Bed was a bit small and some extra bedding would have been nice. My wife found the restaurant too cold - but we were there on a Sunday night, late November with snow on the ground and only 1 other couple in there.
Excellent Cliff top location, views and cliff walks
Excellent facilities, fantastic staff, outstanding location - one of the best hotels I have had the pleasure of staying in for a long time!
Clean and comfortable. Wonderful bathroom. Street noise from main road; limited parking with narrow access; small room.
Excellent decor, well appointed room, superb shower, overall position of hotel ideal We would have liked more bread or pastry items available at breakfast - everything else excellent
We did not like having to go to the next door guesthouse which was only 2*(and it was evident) for breakfast. This was strange. Would recommend with this reservation.
Everyone was really friendly and helpful, and our room was beautifully decorated. My only comment would be that the toilet seat didn't really fit - not a huge problem, but caution needed !!!!
Excellent service I left my flash pen in my room and the staff had contacted me before I even got chance to ring to see if it was there and post back to me free of charge
Good parking - close to town centre. Have reccomended to family
Quality Fittings- handy for town- Handy for anything in the Pembrkeshire / Ceridigion area- Couldnt fault any of it N/A
very clean warm & comfortable rooms,nice location very convenient for visiting the coast. Breakfast very good but the cold conservatory rather spoiled it.
warm welcome, comfortable well presented rooms
Located in the middle of town. Room small but adequate. The breakfast was fine. We had an attic room and had a bit of trouble getting our luggage up there, no help was offered.
The bed was extremely uncomfortable.
Excellent location for city centre. Breakfast in Humble Pies across the street. Convenient for train station and bus station. Good clean room and a big bath. Being a city centre hotel, it inevitably suffers from noise on Friday and Saturday especially. We were up quite late anyway and when we went to sleep we were tired so slept through it, but I know others were disturbed so perhaps not good for light sleepers. The master bedroom is especially bad because it is situated over the driveway that goes to the car park at the rear. You can therefore get very loud engine noises from cars, bikes or delivery vans early in the morning so not especially good for lie-ins.
Excellent location and has parking in the back which is limited but good to be safe and out of the way Right on main road and could hear everything that drove past. We stayed during the recent snow storm so 5am gritting was happening and woke us up.
not a lot loud music was played until approx 02:00am and we had to phone reception to ask them to turn it off. My 14 year old daughter wanted to go home, there was foul language outside the hotel until early hours. It should not have been advertised as a family friendly hotel it was more like a pub with rooms over the top. Would not stay there again
Gwesty cartefol a cymrieg. Bwyd Da a pris resymol iawn. Good value with some steep stairs Dim byd. Nothing major just the steep stairs
A great hotel in the middle of Carmarthen a bustling town I grew up in great pace to stay when I go back nothing not good
central location to Carmarthen we booked the master bedroom for 2 nights - everything was fine until the Saturday night. Room was immediately above the main bar - no chance of an early night with live music blasting away until 11.30pm - noise was horrendous !! Fried breakfast on the Saturday morning was cold
Historic building and friendly staff
the room was very well presented and clean. nice size bathroom. it was slightly noisy during the night and early morning
the informal atmosphere everything was fine
Have stayed @the Spilman on a number of ocassions & it never fails to satisfy. That we couldn`t stay longer.
our stay was good the staff friendly ,small restaurant so we were unable to eat there , because they were busy.
Helpful & Friendly Bed not very comfortable
Fantastic suite, was pleased to find aliving room with leather sofa and big tv!
The food was excellent and the staff very friendly, highly recommended.
very friendly and comfortable
Spacious Rooms, friendly staff They were busy at breakfast time and were unable to serve our breakfasts at the same time
very nyce staff and quiet place
Rooms were warm and clean. Staff were friendly and helpful. And dinners were delicious! We thought it was a great hotel
The friendliness of the staff and their help in suggesting places to visit; the cuisine at dinner; the grounds and riverside location. Allowing a dog (not a guide dog) into the dining room during meals. I haven't stayed in a hotel for some years and perhaps this is now standard practice. The dog was quiet and unobtrusive, but as I am not an 'animal person' I was surprised. I didn't complain, and this is not a complaint now.
the ambiance of the period house and its surrounding environment; gardens etc. It was the perfect stop over after along drive from St. Ives Cornwall before sailing back to Ireland
Excellent food, reasonable rates, superb setting and friendly staff
The hotel building is an old castle and sure it looks stunning from outside. Very small, cold and dark rooms. Bed was very unconfortable.
Good restaurant choices, well presented and enjoyable Top floor rooms are very difficult to access for people with mobility problems or even heavy luggage - steep steps, insufficient hand rails, doors opening directly onto stairs.
The setting of the hotel is beautiful. The hotel itself is elegant and airy, the staff very friendly. The food was excellent and the hotel is ideally placed for several different walks.
the location was very nice, nice room and overall quiet and pleasant. this is a very small and picky complaint, but the rooms were noisy with loose floorboards and wobbly cupboards.
The Hotel staff were very friendly and helpful. We booked the hotel last minute and were very plesently suprised when we arrived - a really lovely country manor. We booked a family room (2 aduits and 2 children under 6) and the room was huge. The hoetel is quite old and while our room was very clean the hotel could do with some upgrading of it's facilities. but this is a small thing relative to the overall charm of the place.
The staff were great nothing was too much trouble, great food and plenty of it. The surroudings were excellence.
Most delicious meals and the lounge/bar area was very cosy There was a musty smell in the hallway outside our room, as though they had had recent water damage?
Room clean tidy pleasant owners First comment from owners we mainly ownly do weddings
Lovely view, quiet. The bed in our double room was extremely hard and low, not very comfortable. Lighting in both our rooms was poor, needs much brighter lights especially in the children's twin room.
Excellent staff - friendly and helpful. Good, locally sourced food, well presented Internet had limited signal also Vodafone signal
Great scenery,excellent food, nice room with a view fantastic, friendly staff No mobile phone signal at all
Beautiful location. good food, clean comfortable room The choice on the menu was disappointing
Great little find,staff brilliant, roon spotless and modern. food excelient.
Very clean and comfortable aan welcoming
Excellent food,accomodation and friendliness of owners nothing
Good frendly service, good food ,frendly staff The bed in no one is very soft on the window side .no mobile reception in room
Superb food from bar menu. None
Very friendly staff - spotlessly clean - good food no
Owner very welcoming-friendly family atmosphere and good value. Chef not available at beginning of the week so bar food only although perfectly acceptable-dinner on Wednesday superior when chef there.
The friendliness of all of the staff
Quiet; with pleasent staff No mobile phone reception
Cleanliness and excellence of facilities None
staff was extremely nice and helpful, location was great
The room was perfectly good, clean and comfortable. Reception staff helpful. Handy central location for town, and large private car park. Breakfast was a bit of a shambles. There were a large number of elderly guests staying there when I stayed, so the breakfast staff were quite busy. However, I had to ask several times for coffee and toast. I'm a vegetarian too, so asked for sacrambled eggs. They were happy to do this for me, but about 10 minutes later, a waiter brought out scrambled eggs, dumped them on a nearby table ( a man who also had a beard like me, but no other similarity!) and left. I had to go and retrieve them myself. It was all okay as I wasn't in a particular hurry that morning but if you have to get off for a meeting, it might be a bit frustrating!
nice and relaxing great for our purpuse of shopping would stay again clean and tidy
Ease of access to and from the hotel, no winding around town centre streets to get in and out, although only 5 minutes walk from the centre
Staff went out of way to assist with things such as mobile phone charger loan, secure parking for motorcycle, sandwiches provided after arriving late one evening and restaurant and bar snack facility was closed. First class friendly hotel with excellent facilities.
It is very convenient in the middle of the town. It was comfortable, clean and the staff were friendly and helpful. The breakfast was superb. Room was a bit dated perhaps but that did not spoil my stay.
best service and food
Convenient location in the town. Adequate private parking. Spacious bedrooms. Good breakfast with plenty of choice.
Staff friendly, room comfortable, suitable for disabled.Good sitting area & bar. Checked in at 1-00pm advised reception I would be working late,and would want something to eat.Told kitchen closed at 9-30pm.I asked about sandwiches these are not available after 5-30pm
Excellent throughout None
The service was brilliant, we arrived late and were in need of food, the manager booked us into a local resurant and even drove us there and back. the hotel was stunning, we felt totally relaxed after our stay and were dissapointed that we could only stay for one night, a whole weekend there with the countryside and the walks that are available would have been beatuiful!
Beautiful quiet location, clean and well equipt, very comfortable and modern decor, very friendly reception. Also facilities for self catering party if wanted. None
Without doubt the very best B&B we have ever stayed in run by the most charming and welcoming hosts we have ever met. Utterly wonderful.
The homely feeling in luxurious surroundings
We loved everything! Don't bother with a Hotel - no hotel will beat this! To be honest we were looking for a basic hotel - but there was not many around this area- so because the feedback on the mansion was very good we thought we would spend the extra money. It was so much better than we were expecting - it was just stunning - and ticked every box. We arrived late at night and awoke to blue skies and surrounded by trees in a forest. The rooms were amazing - the hospitality was 5* - you could not ask for anything to be better. People who run their own businesses take more care of their guests and George and Linda were just the perfect hosts you could ever imagine. Well worth every penny for a stay in a 5* accomodation. If I were you pay the extra money for this 5* acomodation - you will not regret it!
Lovely manor house in superb location. Interior decor was fantastic - very modern furniture with beautiful tiled floors and contemporary art and ornaments. Our bedroom was very large with plenty of light. Beautiful furnishings and excellent ensuite bathroom. None
First class in every way. A real treat to be enjoyed again. Highly recommended.
Glangwili Mansion is an amazing getaway location. The hosts are such fabolous people, Peace and tranquillity is the theme throughout this luxurious guest house. The rooms are fantastic with a nice blend of contemporary and modern decor the bed was the most comfortable i've ever slept on and the breakfast was almost overwhelming. We would definitely recommend it to anyone who wants a relaxing break.
Good value and friendly staff. Room was rsther small, but at this price, not a problem. Car park is accessed via a lane leading to the rear of the hotel - best to ask staff for directions rather than trying to find it yourself!
Location,restaurant menu,food quality None
Clean room and bedding after being moved to a better room. First impressions were not good but when I complained about the tv not working I was moved to a much nicer room.
I stayed here as a young boy. It remains good after 60 years. friendly cheerfull good pub food. good breakfasts. Could not open bedroom window. I am bigger now than 60 years ago could I have a bigger bed
Lovely hotel, friendly staff and really tasty food! Really good value for money The only thing that could have been better was the television reception!
The location was excellent and we had a sea/bay view. Plenty of room and good shower. The bar/restaurant was very busy even though we went out of season and breakfast was excellent. Couldn't find the car park until after we had already parked in public car park and paid, however we did arrive at about 8pm and it was dark. Was disappointed not to find a hairdryer in the room (but didn't state there would be one)
Friendly staff. Nice location Room gruby. Carpet very stained. Furniture tatty. Website stated dog friendly but in fact are not.
the hotel was in a perfect location, breakfast was excellent view from room fantastic website should show pictures of all its rooms not just the one that looks the best (which is the family room in the cottage ) so you know what you are getting.our room was small but clean and tidy it could do with a small sofa so you can relax and chill out i your room (lose the big table in room four) hotel was very tired in places could do with a refresh
The hotel was clean and tidy . The staff were helpful and polite. The food was of an excellent standard and ould reccomend to any friends and family in the future
Location, friendly helpful staff, comfy bed
It is a quiet country hotel where we were made very welcome. The proprietor is very helpful. Nothing.
The location is perfect for a quiet break away from the everyday rush of a normal working day. There is a wonderful beach very close to the hotel, not more than 5 minnutes walk, which is very safe for children, alos none of the areas is overcrowded. Wonderful secluded beaches also very close to hand.
the peace and quiet and the sound of the bird calls from the estuary and the little boats bobbing about
Friendly personnel; excellent views from room; very tastefully decorated guest areas; good food with generous helpings. Convenient for Pembrokeshire coast walks.
The view is amazing, the staff are helpful and the room was large and well furnished.
The staff were very helpful . The view from the hotel was lovely as you were right on the bay.
The friendliness and helpfulness of the staff and owner. Position is very peaceful.
Food, views and staff
We found the position of the Hotel very good for beachs, towns and history
We were made very welcomeand taken to our room even though staff were very busy.ambience food and staff exellent/
the location was stunning, room with seaview, good size room not cramped, nice bedding and towels.
The view directly overlooking the sea. The oversized portions of food
Freindly staff. Excellent location.
Good location for day trips south. Nice view of the beach from room and restaurant. Matress not good could feel all the springs.
The excellent location and view combined with the pleasant surroundings and good food I was happy with everything
The location, the staff, the modern decor of the room and bathroom. Huge breakfast! The staff are the gems of the operation - nothing was too much trouble. Steep stairs access to first floor - unavoidable. Dinner disappointing but edible.
Modern rooms. Quiet. Lovely location with good views of the beach. Balcony. Good selection of beverages. Nice breakfast Shower was poor and not as clean as could be. Bed was uncomfortably firm so didn't sleep very well. Difficult to find as no signs to location.
The peace and tranquility of the location, friendliness of the staff and an excellent menu Menu prices for some dishes were a bit pricey and there was limited car parking spaces.( Although the car parking position was made aware to me before I booked.)
Graet view close to beach, food good Room directly above bar area so a bit noisty until last orders