Hotel Santika Kelapa Gading

The high season is in October, and the low season is in May.

The hotel ensures daily housekeeping, uses effective cleaning chemicals against coronavirus, and disinfects high-touch surfaces between stays to maintain cleanliness.

The hotel offers a nice buffet for breakfast with a variety of traditional and western food options, and the breakfast menu is beyond expectations.

Yes, the hotel provides free parking and private parking for guests.

The staff is polite, helpful, and responsive. However, there is room for improvement in facilities and air conditioning.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the hotel can be noisy, especially due to music from outside. Bringing earplugs might help ensure a peaceful night's sleep.

Guests recommended checking the room amenities upon arrival, as some mentioned issues with cleanliness, air conditioning, and the availability of power points for international travelers.

The hotel's proximity to attractions like Pasar Baru, Masjid Istiqlal, and National Gallery of Indonesia makes it convenient for guests to explore the area's cultural and historical sites.

Some guests mentioned that the hotel can be noisy, so it's advisable to be aware of this when booking, especially if seeking a quieter environment.

A few guests reported issues with the availability of toiletries and cleanliness, so bringing along extra toiletries might be helpful.

Several guests highlighted issues with the hotel's Wi-Fi, particularly for work purposes. It's advisable to check the Wi-Fi reliability if planning to work or rely on internet access during the stay.

Some guests reported cleanliness issues, such as dirty bed sheets and towels. It's recommended to verify the cleanliness of the room upon check-in and request a change if necessary.

A few guests mentioned that the rooms felt cramped. Guests seeking more spacious accommodations may want to inquire about room size options.

Some guests noted that the hotel is in need of renovation. It may be helpful to check for any updates on renovation plans before booking.