Overview

Innkeeper's Lodge Norfolk Broads, Horning
Top Romantic Hotel

The Swan Inn, 10 Lower Street, Norwich, NR12 8AA, United Kingdom
+44 845 155 1551

$73+

Overall guest ratings

8.0/10 Good
Based on 228 reviews

Review highlights

  • 10.0
  • 9.6
  • 5.1
  • 4.6

Good to know

  • Great view
  • Friendly service

Nearby

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    Amenities

    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 228 reviews
    • 10.0 "Incredible bar."
    • 9.6 "Terrific location."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 5.1 "Average comfort."
    • 4.6 "Not very clean."
      3.5 "65% thought it was rather dirty."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% didn't like the architecture."
    • 2.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      1.1 "89% didn't like the unstylish hotel."
    • 0.7 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 166 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.8 "High value."
      8.8 "88% were happy with the price of the breakfast."
    • 6.4 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.5 "Cleanliness of the bathroom was average, said 55%."
    • 4.8 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
    • 4.5 "Not very clean."
      3.1 "69% thought it was rather dirty."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      1.3 "87% didn't like the unstylish hotel."
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    Overall Rating

    8.5 Excellent
    Based on 52 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 7.1 "Tasty food."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 4.3 "Not very clean."
      3.5 "65% thought it was rather dirty."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
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    Overall Rating

    7.7 Good
    Based on 9 reviews
    • 5.2 "Rooms are ok."
    • 4.9 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great view"
    "Friendly service"
    data provided by TrustYou

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