Norwich Hotels

the hotel in general has a tired look to it as the building is now fairly old. The public area and the dining room are bvery basic

very disappointed in standard of room for the price paid. overpriced bar with no atmosphere. breakfast room staff not very interested in guests. buffet style breakfast items barely warm. would not stay in this hotel again.

Very helpful staff throughout. Room was very good. Bar and resturant service exellent. Had a very good stay.

Nothing, it is overpriced and expensice for what it offers. The only plus is it is close to the airport and park and ride

Everything. No soap for baqth for time of our stay. No ligjt above bed for length of stay (5 nights). Very noisy very hard to sleep due to big mouth southerners smoking drinking banging doors until the early hours(4am). Poor parking arrangements due to moronic boxing event and the hotel being full of visiting knuckle dragging morons.

The pool area was very impressive, and the staff in the pool area very helpful.

The bar was very impersonal and was furnished in an inappropriate fashion. The breakfast we OK but tea was almost undrinkable.

Fantastic luxurious accomodation> top class hotel close to the city for a relaxing weekend.

nothing.

A comfortable recently modernised hotel in a delightful inner city location with a free car park, Also the restaurant is excellent and the staff generally helpful and courteous.

Nothing! It ticked all our boxes.

Excellent location lots of original feature

Leaving

Room needed redecorating, but informed this was in progress.

Location

no lift and requested ground floor

Friendly, helpful staff and comfortable bed!

A clean hotel with modern facilities. Reasonable bar prices, but the restaurant leaves something to be desired! Very helpful reception staff.

Microwaved expensive restaurant food.

Hotel room was not ready for check at two pm. Heating and air con temperatures are set centrally so couldnt warm up the room only with a radiator located under the window.

The room was lovely and the extra bed for our daughter was ready when we came and comfortable.

Very overbearing, fake friendly receptionist. She needs to learn to slow down and calm down and let guests breath a bit before launching into her standard patter.

we liked the relaxed atmospher of the hotel, and the proffessionalism of all at the spa.

We found the staff in the resturant on the 1st night a bit lacking in helping to take our orders and when drinks were asked for took a long time to be delivered to our table and we even had to ask another member of staff.

lady in the spa was adorable room was comfortable but had faults meal was exceptional

Excellent staff, couldn't be more helpful and location to Norwich City Football Club perfect! Breakfast and lunch also very good.

Overall a bit expensive for a Travelodge on steroids. Lacked atmosphere and character, and for the money we paid I've stayed in better hotels.

Big comfortable beds

Excellent, friendly service from staff. Easy to locate and close enough to the city.

Lack of staff. Lack of information about Norwich.

Very impressed at the service, the rooms were well equiped to a good standard and kept very clean without the service being intrursive. The hotel owners offer valuable advice on the local area which we found to be very useful, good advice on where to visit as we went out of season. Great breakfast and all round impressed with this hotel and will definately use again.

The only downside to this is we should have gone for longer!

Friendly & helpful staff, nice guest house, great for the countryside....

Hotel name in not accurate on web site, somewhat confusing when trying to find it in the dark!!!!

Good, friendly staff. A clean and comfortable hotel ideally situated to visit the city.

Clean room with good bar facitities and friendly staff.

Room was far too hot even with radiator off. We had to sleep with window open wich was not a great feeling because we were on ground floor. Also the rooms were noisy with other guests well into nigt and airconditioning/heating running.

very convenient for my next day meeting. wonderful food and welcoming staff

Lovely staff, nice room.

Food in the restaurant, although very nice, a bit overpriced compared to the facilities, ie restaurant prices, pub quality. Food needs to be much better presented to justify price.

It is difficult to rate the hotel as we only stayed two nights whilst attending a family funeral. But, it served our purposes perfectly.

We had a std double, it was better than a superior room at most other hotels. Very good leisure facilities. Excellent restaurant. All staff very attentive. Highly recommended.

The owner was really friendly and helpful with all enquiries. The breakfast was freshly cooked and delicious!!!

The heating wasn't on when we went into our room but it didn't take long to warm up once we had turned the radiators on

I found everything to my satisfaction. Mandy and David were very easy to get along with, helpful and attentive, but not 'over the top'. The accommodation was comfortable, clean and the guest house had a peaceful ambience, considering how close it is to a busy city. The breakfast was first class and nothing seemed too much for them when trying to ensure the stay was living up to expectations.

I have nothing to state regarding this, as everything seemed to be very well catered for.