Good to know
|Distance to city center||2.4 mi|
|Nearest Airport||Norwich Arpt|
|Distance to airport||1.7 mi|
|"nice friendly and helpful staff."||(in 223 reviews)|
|"Great staff swimming pool 0."||(in 99 reviews)|
|"Good evening meal and breakfast."||(in 3 reviews)|
|"It was grubby, tired looking."||(in 8 reviews)|
|"Decor outdated and shabby in places."||(in 12 reviews)|
|"Hotel very dated, old windows, no atmosphere."||(in 8 reviews)|
Time of year
Show reviews that mention
|big room||in 216 reviews|
|comfy bed||in 192 reviews|
|condensation on windows||in 4 reviews|
|decor outdated||in 28 reviews|
|food was very expensive||in 64 reviews|
|good breakfast||in 124 reviews|
|good facilities||in 36 reviews|
|hotel was very dated||in 21 reviews|
|main course||in 8 reviews|
|room service||in 43 reviews|
|room was dated||in 184 reviews|
|staff very friendly||in 288 reviews|
|steam room||in 201 reviews|
|swimming pool||in 164 reviews|
|tired looking||in 9 reviews|
We did not have breakfast, as was full up by a lovely meal in the hotel the night before. The hotel & staff were great, and the pool & sauna were lovely.
I did`nt realize it was a party venue. Also the room next door had music blaring all night, I fell asleep at 03.45 and there was no telephone in the room to complain, I was to nervous to walk down to reception, as there was a lot of drunk groups, i.e hen groups. I did phone from my mobile, but was put through to a call center. And complained by email. First time I have ever had to made a complaint.
The swimming pool and fitness room were nice add-ons, but rather small (and full of children). The bed was very large and comfortable, and the sofa bed was OK. The restaurant was good for the evening meal.
Wifi connection never worked, which was frustrating. The swimming pool was too crowded with children, it would be nice to have some hours when it was accessible only to 14+.
The size of the room was good, the bed was comfy.
The lace curtain was moldy. Had trouble opening the windows.
Clean rooms friendly stuff
Lovely hotel friendly stuff clean rooms
I had accidentally made a booking for the wrong date (I suspect I inadvertently accepted an alternate date presented to me online because my chosen date was fully booked). We arrived late at night more than two weeks early(!), but the kind and very friendly receptionist found a suitable room for my family and me at no extra cost.
The 4-star Mercure Norwich Hotel is great for guests who are looking to relax, whether on a weekend escape, shopping break or a business stopover. The hotel is conveniently located just three miles from Norwich city centre, so guests can enjoy easy access to the Norfolk Broads and Great Yarmouth, as well as a host of spectacular local attractions. Norwich International Airport is less than two miles away, making this hotel the perfect first stop for those arriving in the city.
based on 2,075 reviews
Things to Know
- Friendly service
Policies vary by room type and provider.
Reviews about Mercure Norwich Hotel
Most Popular Landmarks
- Strangers Hall Garden 1.9 mi
- Aviation Museum 1.9 mi
- Bridewell Museum 1.9 mi
- Market Place 2 mi
- Norwich Cathedral 2 mi
- The Forum 2 mi
|Norwich Arpt||1.7 mi|
|Norwich, Norfolk||2.5 mi|
|Norwich Salhouse||5.4 mi|