Basics
Accessibility and suitability
Bathroom
Laundry
General
Health and safety
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Berg Marukaneya?
The hotel offers a delicious and generous breakfast with both Japanese and Western options. They also provide discounted lift tickets at the front desk.
What are the nearby attractions to Berg Marukaneya?
The hotel is conveniently located near Nozawa Onsen Snow Resort, Nozawa Onsen, and the Nozawa Onsen Morning Market, making it an ideal spot for exploring the area.
What are the check-in and check-out times at Berg Marukaneya?
Guests can check in anytime after 3:00 PM and check out anytime before 10:00 AM, offering flexibility for their travel plans.
How is the cleanliness at Berg Marukaneya?
The hotel is described as spotless clean, offering clean and relaxing rooms with private toilets, as well as a small but clean and very relaxing onsen in the basement.
What can guests expect from the hotel's customer service?
The hotel is known for its friendly and helpful staff who speak good English, offering assistance with transportation, ski rentals, and providing clear English instructions for guests' convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Private Toilet
Some guests appreciated having a private toilet in their room, which added to their overall experience.
Consider the Japanese Breakfast
The hotel offers a traditional Japanese breakfast, which many guests found delicious and authentic. However, if you prefer a continental breakfast, it's advisable to inquire about the options available.
Take Advantage of the Onsen
Guests highlighted the convenience of having an onsen within the facility, providing a relaxing experience after a day of skiing.
Utilize the Ski Rental Shop Across the Road
The proximity of a ski rental shop just steps away from the hotel was mentioned as a convenient feature by several guests.
Check for Discounted Ski Lift Tickets
The hotel offers discounted ski lift tickets, which can be a cost-effective option for guests planning to ski.
Inquire About Free Transfers
The hotel provides free transfers between the chu bus terminal and the hotel, which can be beneficial for guests arriving by bus.
Consider the Location for Skiing
The hotel's location offers easy access to the ski lifts, making it a convenient choice for skiing enthusiasts.
Plan Reservations for Dinner
It is recommended to make reservations for the dinners served nightly, as suggested by some guests who enjoyed the meals.
Take Advantage of Laundry Facilities
The hotel provides laundry facilities, including a washing machine for guest use, which can be useful for longer stays.
Communicate with the Owner
Guests appreciated the helpfulness of the owner, including assistance with making calls to the ski school and providing clear English instructions for reaching the hotel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | February |
Average price (weeknight) | $360 |
Value for money | 10.0 |
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Distance to city center | 1.7 mi |