Moon Palace Jamaica

The all-inclusive packages at Moon Palace Jamaica include top shelf drinks, non-motorized water sports like kayaking, scuba and snorkeling tours, paddle board yoga, and even a FlowRider Double Wave Simulator.

Guests at Moon Palace Jamaica can enjoy fresh, organic, and 'farm to table' ingredients masterfully paired by world class chefs. The resort offers a variety of dining choices encompassing American, Jamaican, and Pan-Asian cuisine, as well as brunch at Buccaneers reef, and gourmet Italian cuisine at law gondola.

The rooms at Moon Palace Jamaica are equipped with amenities such as turn-down service, complimentary red wine, large smart TVs, CHI hair styling products, free resort-wide Wi-Fi, unlimited local and long-distance calls, and 24 hour room service.

Nearby attractions to Moon Palace Jamaica include Ocho Rios Bay Beach, Turtle River Park, Columbus Foot Beach, Taj Mahal Mall, Island Village, Reggae Xplosion Museum, Mahogany Beach, Shaw Park Botanical Gardens, Coyaba River Garden, Ocho Rios Fort, Harmony Hall Art Gallery, and Mystic Mountain Adventure Park.

Some common concerns mentioned in guest reviews of Moon Palace Jamaica include poor customer service, long check-in times, limited availability of certain room features, and additional charges for activities booked using resort credits.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.

Guests appreciated the variety of activities included in the all-inclusive package, such as scuba and snorkeling tours, paddle board yoga, and the FlowRider Double Wave Simulator. Make sure to explore these options during your stay.

The hotel's proximity to Ocho Rios Bay Beach, Turtle River Park, and other attractions makes it convenient for guests to explore the area. Consider planning a visit to these nearby spots for a well-rounded experience.

Guests enjoyed the diverse dining options at the resort, including fresh, organic, and “farm to table“ ingredients. Don't miss out on the chance to savor the gourmet Italian cuisine at law gondola or the scenic views at Buccaneers reef.

Some guests experienced delays and issues during the check-in and check-out process. It's advisable to inquire about the procedures and ensure that all details are accurately recorded to avoid any inconvenience.

The Awe Spa, the largest spa on the island, offers a luxurious experience. Consider indulging in spa treatments and relaxation sessions to enhance your stay.

Guests noted that certain activities booked using resort credits incurred an additional 16% charge and had limited availability. To make the most of your stay, plan and book activities in advance, taking these factors into consideration.

While some guests were impressed with their rooms, others mentioned issues such as small room size and outdated facilities. Prioritize reviewing room options and considering potential upgrades for a more satisfying accommodation experience.

Some guests were surprised by additional charges for transportation and limited availability of certain menu items. It's advisable to clarify the details of all-inclusive offerings to manage expectations and avoid unexpected expenses.

In cases where guests experienced issues such as poor customer service or room discrepancies, addressing these concerns with the hotel staff promptly may lead to effective resolutions and an improved overall experience.