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Westgate Lakes Resort & Spa Universal Studios Area
4 stars

Westgate Lakes Resort & Spa Universal Studios Area

9500 Turkey Lake Road, Orlando, FL 32819, United States
Orlando, FL
See location+1 407 345 0000
From
$88
Cheapest

rate per night

7.9
Good
based on 1098 reviews
1,098 reviews

Photos of Westgate Lakes Resort & Spa Universal Studios Area

Overview

Rating

Westgate Lakes Resort and Spa is located in Orlando, close to the city's world-famous theme parks. Guests are provided with all the comforts of a fully-furnished vacation home with the added luxuries of a full spa. All living quarters, from the one bedroom studios to the large and spacious four bedroom villas, are non-smoking and air conditioned. The resort allows pets on request and free WiFi is available throughout the resort.

Westgate Lakes Resort and Spa is a world-class facility and premium day spa. An array of services, such as massages, steam rooms, body wraps or scrubs, hair treatments and facial treatments, are all part of the wide range of spa services and products that can be found in the over 10,000 square feet of lavish treatment rooms.

Westgate Lakes Resort and Spa offers many amenities for guests, including a full state-of-the-art fitness center that includes personal trainers and a wide selection of fitness apparel. Basketball and tennis courts, a horseshoe pit, mini golf course, a playground, sand volleyball courts and a full-sized shuffleboard court are all located on-site. Boat rentals, fishing on the lake behind the resort, and bike rentals are additional options for guests.

Parking is free of charge in a secure parking garage, which features spaces to charge electric cars. Westgate is very close to the Orlando convention center, Universal Studios Orlando, SeaWorld Orlando, Epcot, Walt Disney World, and Disney’s Animal Kingdom.

The resort offers several dining options on-site, including Drafts Sports Bar and Grill, which offers a large menu selection, Sid’s Bistro, which offers Starbucks Coffee and Jamba Juice, Cordovano Joe’s Authentic New York-Style Pizza, and the Marketplace and Deli, which stocks a variety of groceries as well as made-to-order deli sandwiches and wraps. There are also three poolside bars located throughout the resort.

Rating
7.9
Good
Based on 1,098 verified guest reviews

Latest deals for Westgate Lakes Resort & Spa Universal Studios Area

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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Westgate Lakes Resort & Spa Universal Studios Area

  • Fitness center
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business center
  • Flat-screen TV
  • Free toiletries
  • Child pool
  • Meeting/Banquet facilities

Things to do

  • Beauty salon
  • Basketball court
  • Gift shop
  • Bicycle rental
  • Fishing
  • Game room
  • Pool table

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Express check-out
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Playground
  • Child pool

Basics

  • Free Wi-Fi
  • Fan
  • Free toiletries

Media and entertainment

  • Flat-screen TV
  • DVD player

Outdoor

  • Grill
  • Garden

Dining

  • Bar/Lounge
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Pool and spa

  • Sauna

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

Workspace

  • Desk

General

  • Storage available

Reviews of Westgate Lakes Resort & Spa Universal Studios Area

7.9
Good
1098 verified ratings
Wonderful
490
Very good
133
Good
191
Okay
72
Fair
110
Mediocre
40
Poor
62
Guests say
Overall, guests had multiple complaints, primarily about the poor service they received, including long wait times during check-in, unhelpful staff, and ongoing issues that were not adequately addressed by management. Cleanliness was another major concern, with several guests reporting that the rooms were not well-maintained and felt outdated. However, many guests appreciated the hotel's location, noting that it was convenient for visiting nearby attractions.
AI-Generated from customer reviews
Location8.5 out of 10
Cleanliness2.5 out of 10
Service0.5 out of 10
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10
Wonderful
Joanne, Feb 2022
Large rooms, clean and well stocked.
10
Wonderful
Virginia, Jun 2021
Pros (+) The amenities
Cons (-) Not having to pay for wifi
8.0
Very good
Anonymous, Apr 2021
Pros (+) Hospitality and security were very attentive and helpful. Front desk check-in was very attentive during this process. The room was clean and comfortable. Pet friendly resort. The poolside bars were great for adults. The security that is on-site is absolutely needed since Orange County has a high crime rate. I felt very comfortable and safe being at this resort.
Cons (-) I booked this resort because of the water park. I was disappointed that I paid resort fees and then when I went to the water park with the family I had a fee per person to get into the water park. The website did not list any additional fees for the water park. This needs to be on the website. The four restaurants were a complete disappointment. The Breakfast Buffett did not exist-maybe due to Cov...
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10
Wonderful
Robert, Jun 2019
Pros (+) I am not sure why I have read any negative reviews regarding this place. Our experience was great and you simply can’t beat the excellent accommodations with spacious rooms for this price. While this resort offers timeshares, we were NEVER harassed or annoyed by any staff regarding this at any point. We were treated excellent for our entire stay and all staff did an extraordinary job making our st...
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9.4
Wonderful
Byron Emilio, May 2019
Pros (+) The resort always has a nice and clean enviroment. The location is very convenient for visit the Theme Parks
Cons (-) I would prefer in the moment to arrive, go to my apartment and rest. It is very annoying the insistence of the sales personal to get a breakfast meeting the following days. I am a Resort Owner and never have understood all the years is the same.
5.1
Fair
Anonymous, Mar 2019
Pros (+) Pool areas were nice, rides throughout the resort very helpful.
Cons (-) Waited in line to check in for over 3 hours. They overbooked the rooms and were trying to shuttle families to nearby resorts. We finally got a room at 3 a.m. watched another family with 5 small children get turned away, I believe they went to sleep in their car. If I would have known it was a large time share resort would have never chosen this option. Need a golf cart to get around, very large pl...
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6.0
Okay
Anonymous, Feb 2019
Pros (+) A nice room that was clean and comfortable
Cons (-) Parking at this location is severely lacking. Prepare to hike this your car. Front desk was not accommodating nor friendly even though I called ahead. On check out day housekeeping is ringing the doorbell even with the DND sign deployed over an hour before checkout time
8.0
Very good
Anonymous, Jan 2019
Pros (+) Good proce
Cons (-) layout of room was weird. Spa tub next to bed. It is a villa...shared the front door and foyer with strangers. Elevators in a hidden area, scary at night.
7.4
Good
Anonymous, Jan 2019
Pros (+) Facility was nice, and clean but they had many issues going on. The first night we arrived the room and the whole Building had no hot water. After waiting all night issue was not resolved and there was no hot water in the morning. We requested to be moved to another Bldg which they did.
Cons (-) Agent in the morning informed us management had no knowledge of any issues. Including another Building with no electricity. Management and front desk should know and be informed of all issues so they don’t book rooms which have problems.
4.2
Mediocre
Christina, Jan 2019
Cons (-) Cleanliness

Location

9500 Turkey Lake Road, Orlando, FL 32819

What's nearby

  • Skeletons: Animals Unveiled1 mi
  • SeaWorld Orlando1.5 mi
  • Discovery Cove1.8 mi
  • Fun Spot America2.8 mi
  • Universal's Islands of Adventure2.9 mi
  • Wizarding World of Harry Potter3 mi
  • Basilica of the National Shrine of Mary, Queen of the Universe3.3 mi
  • Orlando Premium Outlets International Drive3.3 mi
  • Universal Orlando Resort3.4 mi
  • La Nouba5 mi
  • Disney's Typhoon Lagoon Water Park5.4 mi
  • Epcot5.9 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Westgate Lakes Resort & Spa Universal Studios Area

Low season

March

High season

June

Average price (weeknight)

$171

Average price (weekend night)

$191
Cheapest month to stay with an average 27% drop in price.
Most expensive month to stay with an average 44% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Westgate Lakes Resort & Spa Universal Studios Area

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Westgate Lakes Resort & Spa Universal Studios Area

  • If you’re after a cheap room at Westgate Lakes Resort & Spa Universal Studios Area, then you should consider staying during the low season. The cheapest deals can generally be found in March and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Westgate Lakes Resort & Spa Universal Studios Area, plan to stay on a Sunday or Saturday. The most expensive day is usually Friday.
  • The cheapest price a room at Westgate Lakes Resort & Spa Universal Studios Area was booked for on KAYAK in the last 2 weeks was $121, while the most expensive was $170.
  • How long should you stay at Westgate Lakes Resort & Spa Universal Studios Area? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Westgate Lakes Resort & Spa Universal Studios Area

  • What are the best rooms to stay in at the Westgate Lakes Resort and Spa and why?

    If you will be staying at the Westgate Lakes Resort and Spa with your family, reserve one of the Studio Villas, as it is an affordable option that still contains a diverse selection of amenities, including a kitchenette, a balcony or patio, beds for up to four guests, and a large jetted tub. To stay somewhere with more space, opt for the One-Bedroom Deluxe Villa, which spans over 800 sq ft and contains a fully-equipped kitchen, as well as all standard amenities.

  • What is the best way to go from Orlando International Airport to the Westgate Lakes Resort and Spa?

    To travel from Orlando International Airport to the Westgate Lakes Resort and Spa, you can choose between renting a car, grabbing a private ridesharing service, taking a taxi, or using public transportation. Depending on which route you choose to take, the drive will last between 20m to 30m. If you’re planning on simply using a ridesharing application, such as Uber or Lyft, the fare will be between $25 to $40 for a standard UberX, and between $40 to $55 for a larger UberXL that can fit up to five people.

  • Does the Westgate Lakes Resort and Spa offer any kid-friendly activities?

    The Westgate Lakes Resort and Spa offers a variety of kid-friendly daily activities, many of which are free for guests to enjoy. Popular examples include arts and crafts lessons, such as Sharpie art, pillow creation, mandala coloring, create your own slime, and candle creation. There are also various create your own sundae and ice cream parties that kids of all ages can attend, as well as family bingo games and s’mores socials.

  • Does the Westgate Lakes Resort and Spa offer any sports classes?

    If you would like to burn off some calories during your stay at the Westgate Lakes Resort and Spa, there are many different types of sports classes that you can join for free. Aqua Zumba is a popular complimentary option that takes place in the hotel’s main pool, while there is a daily power walk that will lead you throughout the resort’s property and show off some of its impressive scenery. Sunset Key Island Yoga is another free class that welcomes guests of all levels, and there is a standard Zumba class that costs $5 per person and takes place several times per week.

  • Does the Westgate Lakes Resort and Spa offer any additional amenities for guests?

    In addition to an Attraction Tickets Desk where guests can book excursions in the surrounding region, the Westgate Lakes Resort and Spa also has a Disney Planning Center that helps visitors to finalize the details of their visits to one of the Disney parks. The hotel provides free transportation to and from all of the major theme parks in the area, but it must be scheduled ahead of time. If you would like to have a casual day or night in at the hotel, rent one of the several DVDs, books, and boardgames that are offered through the concierge desk. (Prices checked 09/05/19).

  • Where is Westgate Lakes Resort & Spa Universal Studios Area located?

    Westgate Lakes Resort & Spa Universal Studios Area is located at 9500 Turkey Lake Road, 9.5 miles from the center of Orlando. Skeletons: Animals Unveiled is the closest landmark to Westgate Lakes Resort & Spa Universal Studios Area.

  • When is check-in time and check-out time at Westgate Lakes Resort & Spa Universal Studios Area?

    Check-in time is 4:00 PM and check-out time is 10:00 AM at Westgate Lakes Resort & Spa Universal Studios Area.

  • Does Westgate Lakes Resort & Spa Universal Studios Area offer free Wi-Fi?

    Yes, Westgate Lakes Resort & Spa Universal Studios Area offers free Wi-Fi.

  • How far is Westgate Lakes Resort & Spa Universal Studios Area from the airport?

    Westgate Lakes Resort & Spa Universal Studios Area is 10.2 miles from Orlando.

  • Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

    Yes, Westgate Lakes Resort & Spa Universal Studios Area has a pool onsite.

  • How does KAYAK find such great Westgate Lakes Resort & Spa Universal Studios Area hotel deals?

    KAYAK scours the web for all room deals available at Westgate Lakes Resort & Spa Universal Studios Area in Orlando and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Westgate Lakes Resort & Spa Universal Studios Area and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Westgate Lakes Resort & Spa Universal Studios Area.

See more FAQs

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