Large rooms, clean and well stocked.
4 stars
Westgate Lakes Resort & Spa Universal Studios Area
Overview
Westgate Lakes Resort and Spa is located in Orlando, close to the city's world-famous theme parks. Guests are provided with all the comforts of a fully-furnished vacation home with the added luxuries of a full spa. All living quarters, from the one bedroom studios to the large and spacious four bedroom villas, are non-smoking and air conditioned. The resort allows pets on request and free WiFi is available throughout the resort.
Westgate Lakes Resort and Spa is a world-class facility and premium day spa. An array of services, such as massages, steam rooms, body wraps or scrubs, hair treatments and facial treatments, are all part of the wide range of spa services and products that can be found in the over 10,000 square feet of lavish treatment rooms.
Westgate Lakes Resort and Spa offers many amenities for guests, including a full state-of-the-art fitness center that includes personal trainers and a wide selection of fitness apparel. Basketball and tennis courts, a horseshoe pit, mini golf course, a playground, sand volleyball courts and a full-sized shuffleboard court are all located on-site. Boat rentals, fishing on the lake behind the resort, and bike rentals are additional options for guests.
Parking is free of charge in a secure parking garage, which features spaces to charge electric cars. Westgate is very close to the Orlando convention center, Universal Studios Orlando, SeaWorld Orlando, Epcot, Walt Disney World, and Disney’s Animal Kingdom.
The resort offers several dining options on-site, including Drafts Sports Bar and Grill, which offers a large menu selection, Sid’s Bistro, which offers Starbucks Coffee and Jamba Juice, Cordovano Joe’s Authentic New York-Style Pizza, and the Marketplace and Deli, which stocks a variety of groceries as well as made-to-order deli sandwiches and wraps. There are also three poolside bars located throughout the resort.
Latest deals for Westgate Lakes Resort & Spa Universal Studios Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Westgate Lakes Resort & Spa Universal Studios Area
- Fitness center
- Room service
- Free Wi-Fi
- Business center
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
- Laundry service
- Laundry facilities
- Express check-out
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Things to do
- Beauty salon
- Gift shop
- Bicycle rental
- Pool table
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Pool and spa
- Sauna
- Pool
Laundry
- Laundry facilities
- Laundry service
Family friendly
- Babysitting or child care
- Playground
Fitness
- Fitness center
- Tennis
Parking and transportation
- Parking
General
- Storage available
Health and safety
- Safe
Basics
- Free Wi-Fi
Reviews of Westgate Lakes Resort & Spa Universal Studios Area
8.0
Very good
1140 verified ratings
Wonderful
513
Very good
138
Good
201
Okay
76
Fair
113
Mediocre
38
Poor
61
Summary of reviews
Guests say
Guests appreciated the spacious rooms and convenient location, but many were disappointed with the service quality, cleanliness issues, and outdated amenities. Long wait times during check-in and pressure from sales staff were common complaints, leading to an overall negative experience for several visitors.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
110 reviews
7.4 out of 10
31 reviews
All reviews
Pros (+) The amenities
Cons (-) Not having to pay for wifi
Pros (+) Hospitality and security were very attentive and helpful. Front desk check-in was very attentive during this process. The room was clean and comfortable. Pet friendly resort. The poolside bars were great for adults. The security that is on-site is absolutely needed since Orange County has a high crime rate. I felt very comfortable and safe being at this resort.
Cons (-) I booked this resort because of the water park. I was disappointed that I paid resort fees and then when I went to the water park with the family I had a fee per person to get into the water park. The website did not list any additional fees for the water park. This needs to be on the website. The four restaurants were a complete disappointment. The Breakfast Buffett did not exist-maybe due to Cov...
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Pros (+) I am not sure why I have read any negative reviews regarding this place. Our experience was great and you simply can’t beat the excellent accommodations with spacious rooms for this price. While this resort offers timeshares, we were NEVER harassed or annoyed by any staff regarding this at any point. We were treated excellent for our entire stay and all staff did an extraordinary job making our st...
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Pros (+) The resort always has a nice and clean enviroment. The location is very convenient for visit the Theme Parks
Cons (-) I would prefer in the moment to arrive, go to my apartment and rest. It is very annoying the insistence of the sales personal to get a breakfast meeting the following days. I am a Resort Owner and never have understood all the years is the same.
Pros (+) Pool areas were nice, rides throughout the resort very helpful.
Cons (-) Waited in line to check in for over 3 hours. They overbooked the rooms and were trying to shuttle families to nearby resorts. We finally got a room at 3 a.m. watched another family with 5 small children get turned away, I believe they went to sleep in their car. If I would have known it was a large time share resort would have never chosen this option. Need a golf cart to get around, very large pl...
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Pros (+) A nice room that was clean and comfortable
Cons (-) Parking at this location is severely lacking. Prepare to hike this your car. Front desk was not accommodating nor friendly even though I called ahead. On check out day housekeeping is ringing the doorbell even with the DND sign deployed over an hour before checkout time
Pros (+) Good proce
Cons (-) layout of room was weird. Spa tub next to bed. It is a villa...shared the front door and foyer with strangers. Elevators in a hidden area, scary at night.
Pros (+) Facility was nice, and clean but they had many issues going on. The first night we arrived the room and the whole Building had no hot water. After waiting all night issue was not resolved and there was no hot water in the morning. We requested to be moved to another Bldg which they did.
Cons (-) Agent in the morning informed us management had no knowledge of any issues. Including another Building with no electricity. Management and front desk should know and be informed of all issues so they don’t book rooms which have problems.
Cons (-) Cleanliness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the resort?
The resort offers several dining options on-site, including Drafts Sports Bar and Grill, Sid’s Bistro, Cordovano Joe’s Authentic New York-Style Pizza, and the Marketplace and Deli, which stocks a variety of groceries as well as made-to-order deli sandwiches and wraps.
Are pets allowed at the resort?
Pets are allowed on request at the resort, and charges may apply.
What amenities are available at the spa?
The spa offers an array of services, such as massages, steam rooms, body wraps or scrubs, hair treatments, and facial treatments, all part of the wide range of spa services and products that can be found in the over 10,000 square feet of lavish treatment rooms.
What outdoor activities are available at the resort?
The resort offers a wide range of outdoor activities, including boat rentals, fishing on the lake behind the resort, bike rentals, basketball and tennis courts, a horseshoe pit, mini golf course, a playground, sand volleyball courts, and a full-sized shuffleboard court.
When is the best time to visit the resort?
The high season at the resort is in December, offering a great time to experience the beautiful scenery and great location, as mentioned in guest reviews.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the beautiful scenery and great location, so consider requesting a room with a view for a more enjoyable stay.
Check Parking Availability
Some guests experienced challenges with parking, particularly after 7 PM. It's advisable to inquire about parking availability and options upon arrival.
Be Informed About Additional Fees
Guests were surprised by additional fees for the water park, not clearly stated on the website. Ensure to inquire about any extra charges for amenities to avoid unexpected costs.
Consider Security and Safety
Guests appreciated the attentive security on-site, especially considering the area's crime rate. This can provide peace of mind during your stay.
Explore Dining Options Off-Site
While some guests were disappointed with the on-site restaurants, there are numerous dining options nearby. Consider exploring restaurants outside the resort for a variety of choices.
Utilize the Spa Services
The resort offers a wide range of spa services and products. Take advantage of the lavish treatment rooms and indulge in massages, body wraps, or facial treatments for a relaxing experience.
Plan Activities for Children
The resort offers various family-friendly amenities, including a playground and child pool. Plan activities for children to ensure an enjoyable stay for the whole family.
Inquire About Pet-Friendly Facilities
The resort allows pets on request, making it a suitable option for pet owners. If traveling with pets, ensure to inquire about the pet-friendly facilities and any associated charges.
Take Advantage of On-Site Recreational Activities
With amenities such as basketball and tennis courts, mini golf, and boat rentals, guests can enjoy a wide range of recreational activities without leaving the resort.
Consider Low Season Visits
If planning a visit, consider the low season in February for potentially fewer crowds and more affordable rates.
Location
9500 Turkey Lake Road, Orlando, FL 32819
What's nearby
- International Drive0.3 mi
- Orange County Convention Center0.8 mi
- SeaWorld Orlando1.5 mi
- Discovery Cove1.8 mi
- Universal's Islands of Adventure2.9 mi
- Universal Orlando Resort3 mi
- The Florida Mall5 mi
- Holy Land Experience5.2 mi
- Disney's Typhoon Lagoon Water Park5.4 mi
- Epcot5.9 mi
- Magic Kingdom Park6.5 mi
- Walt Disney World Resort7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Westgate Lakes Resort & Spa Universal Studios Area
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $170 |
Average price (weekend night) | $140 |
When to book a room at Westgate Lakes Resort & Spa Universal Studios Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Westgate Lakes Resort & Spa Universal Studios Area
FAQs when booking at Westgate Lakes Resort & Spa Universal Studios Area
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Value for money | 7.2 |
|---|---|
Distance to city center | 9.5 mi |
Nearest Airport | Orlando |
Distance to airport | 10.2 mi |
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