Westgate Lakes Resort and Spa

Westgate Lakes Resort and Spa

8.1
Excellent

Based on 12,578 reviews
 
10000 Turkey Lake Road, Orlando, FL 32819, United States
  +1 407 345 0000
Westgate Lakes Resort and Spa - Orlando, FL
Check-in
Check-out
Compare vs. KAYAK |
only-apartments $63
$65
TripAdvisor $72
only-apartments
per night
DERBYSOFTDIRECT
per night
TripAdvisor
per night

Rooms

Check-in
Check-out

Double Rooms

$81+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$104 per night
IMAGE
Unknown
$110 per night
IMAGE
Unknown
$110 per night
IMAGE
Unknown
$81 per night
IMAGE
Unknown
$98 per night

Standard Rooms

$70+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$131 per night
IMAGE
Unknown
$137 per night
IMAGE
Unknown
$137 per night
IMAGE
Unknown
$137 per night
IMAGE
Unknown
$147 per night
IMAGE
Unknown
$147 per night
IMAGE
Unknown
$147 per night
IMAGE
Unknown
$147 per night
IMAGE
Unknown
$147 per night
IMAGE
Unknown
$147 per night
IMAGE
Unknown
$158 per night
IMAGE
Unknown
$187 per night
IMAGE
Unknown
$192 per night
IMAGE
Unknown
$197 per night
IMAGE
Unknown
$226 per night
IMAGE
Unknown
$304 per night
IMAGE
Unknown
$366 per night
IMAGE
Unknown
$70 per night
IMAGE
Unknown
$72 per night
IMAGE
Unknown
$80 per night
IMAGE
Unknown
$81 per night

King Rooms

$84+

Photo
Bed Type
Provider
Nightly
IMAGE
Sofa bed
$113 per night
IMAGE
King bed
$138 per night
IMAGE
King bed
$150 per night
IMAGE
King bed
$155 per night
IMAGE
King bed
$181 per night
IMAGE
Sofa bed
$84 per night

Resort Rooms

$111+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$111 per night
IMAGE
Unknown
$136 per night

Deluxe Rooms

$132+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$132 per night
IMAGE
Unknown
$134 per night
IMAGE
Unknown
$135 per night
IMAGE
Unknown
$139 per night
IMAGE
Unknown
$141 per night
IMAGE
Unknown
$150 per night
IMAGE
Unknown
$153 per night
IMAGE
Unknown
$166 per night
IMAGE
Unknown
$168 per night
IMAGE
Unknown
$214 per night
IMAGE
Unknown
$303 per night

Leisure Rooms

$191+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$191 per night

Reviews

Pros

Cons

Traveler rating

371
162
107
64
49

Time of year

Traveler type

Show reviews that mention

+
time share
sell you a timeshare
west gate
jacuzzi tub
pool area
great view of the lake
golf carts
close to the theme parks
sales pitch
close to disney
finding parking
great location
terrible parking
great stay
room was clean
close to the convention center
friendly staff
  • Excellent
    Jan 2019
    8.2

    Outdated Luxury

    the amenities were old, but high quality. Well worth the price

    A bit dirty and rundown

  • Excellent
    Dec 2018
    9.1

    The resort is beautiful with only one down fall....

    It’s big and beautiful. It reminds me of an apartment complex. The pools are heated and they have jacuzzis in and outside of your room. The staff is more friendly than the cast members at Disney. We really injoyed most of our stay.

    As soon as we arrive to the resort my wife and I were hounded to come to a seminar to talk about joining the resorts special club and joining a travelers club. We only went for the prizes but they ended up using two of my vacation days for information we told them we didn’t want. So if you decide to go. Just tell them NO to the “tour around the property” and enjoy your vacation.

  • Okay
    Dec 2018
    5.7

    Location

    The air conditioner unit is very noisy and the toilet have water problems.

  • Okay
    Nov 2018
    4.8

    SALES

    Comfy bed. Nice Lakeview. Good WiFi

    High pressure sales the minute we walked in. Insufficient parking. Broken down old TV. Impossible to order room service. Bathroom vents were old and sounded like a dying walrus. Repeated sales calls & texts. Apathetic/scripted response via text based concierge (i.e: "Please let us know if we can do anything to improve your stay!" [I bring an issue to them] "I'm sorry but we can't help!" [Repeat with the next issue].)

  • Good
    Oct 2018
    6.8

    Jet tub.

    The room is very noisy.

  • Excellent
    Aug 2018
    9.1

    Great people

    My family and I was stranded and no transportation due to Enterprise Rental not working with me for automobile rental. Took a lyft to Westgate and the staff was so helpful and allowed my family and I to sleep in late. Thank you!!

    I didn't like the fact that the shuttle driver was so involved into his girlfriend I the front seat that he failed to pay attention to the passengers he transports.

  • Good
    Aug 2018
    7.7

    Orlando in August

    The staff was very friendly and the accomodations were very confortable. The location is great as its close to Disney and Universal.

  • Mediocre
    Aug 2018
    2.8

    You get what you pay for

    The common areas are nice.

    The service, the room quality, long wait time when their is an issue and not enough parking. We were not in their system so we were asked to come back. We returned an hour later and were assigned a room with no sofa bed when I made the request on the booking and at the front desk. After informing the front desk, they told me I was wrong and they will send someone. A staff arrived and confirmed we did not have a sofa bed. I called the front desk back and they said they will see what they can do. After waiting another 20 mins, they gave us another room. When we move to the other room, there was no parking and the AC in the room was not working too well. This has now been over an hour since we checked in. I requested to cancel my reservation and a full refund. They informed me that I had to contact Kayak for that request. I was on the phone with Kayak for over 20 mins and they had to contact the hotel to request authorization. After two hours, the reservation was canceled and now it was close to midnight and I had to find another place to stay. You get what you pay for.....

  • Good
    Jul 2018
    6.8

    A little too corporate

    The view over the lake was beautiful. The Deli has a little bit of everything.

    Parking is awful. If you get there too late there is no place to park. The pools are too crowded. And don’t get me started on the 10:00 am checkout!!!! Really??? You feel less like a customer and more like cattle. No. I won’t go back.

  • Okay
    Mar 2018
    6.0

    Didn't like the sale pitch. Must disclose requirements before presenting.

  • Good
    Feb 2018
    7.4

    I didn’t care for the time share pitch at check in. Nor did I care for house keeping doing bare minimum one day and returning twice one morning when the do not disturb sign was out.

  • Mediocre
    Apr 2017
    2.5

    The rooms were uncomfortable. I paid a lot of money for a room that looks old and very small. I would never come back or recommend this place

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Westgate Lakes Resort and Spa is located in Orlando, close to the city's world-famous theme parks. Guests are provided with all the comforts of a fully-furnished vacation home with the added luxuries of a full spa. All living quarters, from the one bedroom studios to the large and spacious four bedroom villas, are non-smoking and air conditioned. The resort allows pets on request and free WiFi is available throughout the resort. Westgate Lakes Resort and Spa is a world-class facility and premium day spa. An array of services, such as massages, steam rooms, body wraps or scrubs, hair treatments and facial treatments, are all part of the wide range of spa services and products that can be found in the over 10,000 square feet of lavish treatment rooms. Westgate Lakes Resort and Spa offers many amenities for guests, including a full state-of-the-art fitness center that includes personal trainers and a wide selection of fitness apparel. Basketball and tennis courts, a horseshoe pit, mini golf course, a playground, sand volleyball courts and a full-sized shuffleboard court are all located on-site. Boat rentals, fishing on the lake behind the resort, and bike rentals are additional options for guests. Parking is free of charge in a secure parking garage, which features spaces to charge electric cars. Westgate is very close to the Orlando convention center, Universal Studios Orlando, SeaWorld Orlando, Epcot, Walt Disney World, and Disney’s Animal Kingdom. The resort offers several dining options on-site, including Drafts Sports Bar and Grill, which offers a large menu selection, Sid’s Bistro, which offers Starbucks Coffee and Jamba Juice, Cordovano Joe’s Authentic New York-Style Pizza, and the Marketplace and Deli, which stocks a variety of groceries as well as made-to-order deli sandwiches and wraps. There are also three poolside bars located throughout the resort.

KAYAK

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.1 Excellent

Based on 12,578 reviews

8.0

Wellness Area

7.5

Pool

5.3

Breakfast

3.2

WiFi

Things to Know

  • Spacious rooms
  • Friendly service

Check in

4:00 PM

Check out

10:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Business center
Internet
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Game room
Spa
Hot Tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Air-Conditioned
24 Hour Front Desk
Safe
Free parking
Playground
Storage available
Terrace/Patio
Elevator
Massage
Laundry facilities
Child pool
Express check out
Hairdryer
Coffee shop
Sauna
Babysitting/child services (surcharge)
Steam room
Wedding services
Outdoor tennis
Grill
Cable or satellite TV
Kitchen/Kitchenette
Linens
Towels

Location

Most Popular Landmarks

  • Skeletons: Animals Unveiled 1.1 mi
  • SeaWorld Orlando 1.5 mi
  • Discovery Cove 1.8 mi
  • Fun Spot America 2.8 mi
  • Universal's Islands of Adventure 3 mi
  • Wizarding World of Harry Potter 3.1 mi

Orlando Travel Guide

Learn about Orlando on KAYAK

Nearby hotels

Closest

7.2 Good (3,583 reviews)
0.2 mi
8.9 Excellent (3,007 reviews)
0.28 mi
9 Excellent (7,869 reviews)
0.4 mi
Best prices found by KAYAK users in the past 72 hours.

Cheapest

Best prices found by KAYAK users in the past 72 hours.

Most recommended

9.2 Excellent (1,032 reviews)
1.42 mi
9 Excellent (7,869 reviews)
0.4 mi
9 Excellent (5,235 reviews)
1.23 mi
Best prices found by KAYAK users in the past 72 hours.