Westgate Lakes Resort and Spa

8.0
Excellent

Based on 14,476 reviews
 
10000 Turkey Lake Road, Orlando, FL 32819, United States
  +1 407 345 0000
Westgate Lakes Resort and Spa - Orlando, FL
Check-in
Check-out
Compare vs. KAYAK |
ONLYAPARTMENTSVR $63
$65
TripAdvisor $72
ONLYAPARTMENTSVR
per night
DERBYSOFTDIRECT
per night
TripAdvisor
per night

Good to know

Distance to city center 9.6 mi
Location rating 7.3
Nearest Airport Orlando
Distance to airport 10.2 mi

Rooms

Check-in
Check-out

Resort Rooms

$111+

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Bed Type
Provider
Nightly
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Unknown
$111 per night
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Unknown
$136 per night

Standard Rooms

$70+

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Bed Type
Provider
Nightly
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Unknown
$131 per night
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Unknown
$137 per night
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Unknown
$137 per night
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Unknown
$137 per night
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Unknown
$147 per night
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Unknown
$147 per night
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Unknown
$147 per night
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Unknown
$147 per night
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Unknown
$147 per night
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Unknown
$147 per night
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Unknown
$158 per night
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Unknown
$187 per night
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Unknown
$192 per night
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Unknown
$197 per night
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Unknown
$226 per night
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Unknown
$304 per night
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Unknown
$366 per night
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Unknown
$70 per night
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Unknown
$72 per night
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Unknown
$80 per night
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Unknown
$81 per night

Leisure Rooms

$191+

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Bed Type
Provider
Nightly
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Unknown
$191 per night

Double Rooms

$81+

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Bed Type
Provider
Nightly
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Unknown
$104 per night
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Unknown
$110 per night
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Unknown
$110 per night
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Unknown
$81 per night
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Unknown
$98 per night

Deluxe Rooms

$132+

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Bed Type
Provider
Nightly
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Unknown
$132 per night
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Unknown
$134 per night
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Unknown
$135 per night
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Unknown
$139 per night
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Unknown
$141 per night
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Unknown
$150 per night
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Unknown
$153 per night
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Unknown
$166 per night
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Unknown
$168 per night
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Unknown
$214 per night
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Unknown
$303 per night

King Rooms

$84+

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Bed Type
Provider
Nightly
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Sofa bed
$113 per night
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King bed
$138 per night
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King bed
$150 per night
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King bed
$155 per night
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King bed
$181 per night
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Sofa bed
$84 per night

Reviews

Traveler rating

524
213
145
72
57

Time of year

Traveler type

Show reviews that mention

+
close to disney in 20 reviews
close to the convention center in 17 reviews
comfortable bed in 105 reviews
customer service in 78 reviews
great location in 190 reviews
great staff in 184 reviews
great view of the lake in 105 reviews
hotel room in 345 reviews
jacuzzi tub in 98 reviews
orlando in 18 reviews
pool area in 16 reviews
resort fee in 9 reviews
room and parking in 68 reviews
room was dirty in 336 reviews
sales pitch in 33 reviews
sell you a timeshare in 6 reviews
sports bar in 7 reviews
theme parks in 56 reviews
time share in 177 reviews
washer and dryer in 8 reviews
  • Excellent
    Jun 2019
    10.0

    I am not sure why I have read any negative reviews regarding this place. Our experience was great and you simply can’t beat the excellent accommodations with spacious rooms for this price. While this resort offers timeshares, we were NEVER harassed or annoyed by any staff regarding this at any point. We were treated excellent for our entire stay and all staff did an extraordinary job making our stay awesome. Yes, the property is large but you can contact or wave down a complimentary resort shuttle any time you want. Our room was HUGE, and I was completely satisfied our entire trip. The place is very well cleaned and maintained. Staff is highly responsive to any request. Will definitely be staying again when traveling to Orlando. Highly recommended!

  • Excellent
    May 2019
    9.4

    The resort always has a nice and clean enviroment. The location is very convenient for visit the Theme Parks

    I would prefer in the moment to arrive, go to my apartment and rest. It is very annoying the insistence of the sales personal to get a breakfast meeting the following days. I am a Resort Owner and never have understood all the years is the same.

  • Okay
    Mar 2019
    5.1

    Pool areas were nice, rides throughout the resort very helpful.

    Waited in line to check in for over 3 hours. They overbooked the rooms and were trying to shuttle families to nearby resorts. We finally got a room at 3 a.m. watched another family with 5 small children get turned away, I believe they went to sleep in their car. If I would have known it was a large time share resort would have never chosen this option. Need a golf cart to get around, very large place.

  • Okay
    Feb 2019
    6.0

    A nice room that was clean and comfortable

    Parking at this location is severely lacking. Prepare to hike this your car. Front desk was not accommodating nor friendly even though I called ahead. On check out day housekeeping is ringing the doorbell even with the DND sign deployed over an hour before checkout time

  • Good
    Jan 2019
    8.0

    Good proce

    layout of room was weird. Spa tub next to bed. It is a villa...shared the front door and foyer with strangers. Elevators in a hidden area, scary at night.

  • Good
    Jan 2019
    7.4

    Facility was nice, and clean but they had many issues going on. The first night we arrived the room and the whole Building had no hot water. After waiting all night issue was not resolved and there was no hot water in the morning. We requested to be moved to another Bldg which they did.

    Agent in the morning informed us management had no knowledge of any issues. Including another Building with no electricity. Management and front desk should know and be informed of all issues so they don’t book rooms which have problems.

  • Okay
    Jan 2019
    4.2

    Cleanliness

  • Excellent
    Jan 2019
    8.2

    Outdated Luxury

    the amenities were old, but high quality. Well worth the price

    A bit dirty and rundown

  • Excellent
    Dec 2018
    9.1

    The resort is beautiful with only one down fall....

    It’s big and beautiful. It reminds me of an apartment complex. The pools are heated and they have jacuzzis in and outside of your room. The staff is more friendly than the cast members at Disney. We really injoyed most of our stay.

    As soon as we arrive to the resort my wife and I were hounded to come to a seminar to talk about joining the resorts special club and joining a travelers club. We only went for the prizes but they ended up using two of my vacation days for information we told them we didn’t want. So if you decide to go. Just tell them NO to the “tour around the property” and enjoy your vacation.

  • Okay
    Dec 2018
    5.7

    Location

    The air conditioner unit is very noisy and the toilet have water problems.

  • Okay
    Nov 2018
    4.8

    SALES

    Comfy bed. Nice Lakeview. Good WiFi

    High pressure sales the minute we walked in. Insufficient parking. Broken down old TV. Impossible to order room service. Bathroom vents were old and sounded like a dying walrus. Repeated sales calls & texts. Apathetic/scripted response via text based concierge (i.e: "Please let us know if we can do anything to improve your stay!" [I bring an issue to them] "I'm sorry but we can't help!" [Repeat with the next issue].)

  • Good
    Oct 2018
    6.8

    Jet tub.

    The room is very noisy.

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About

Overview

Westgate Lakes Resort and Spa is located in Orlando, close to the city's world-famous theme parks. Guests are provided with all the comforts of a fully-furnished vacation home with the added luxuries of a full spa. All living quarters, from the one bedroom studios to the large and spacious four bedroom villas, are non-smoking and air conditioned. The resort allows pets on request and free WiFi is available throughout the resort. Westgate Lakes Resort and Spa is a world-class facility and premium day spa. An array of services, such as massages, steam rooms, body wraps or scrubs, hair treatments and facial treatments, are all part of the wide range of spa services and products that can be found in the over 10,000 square feet of lavish treatment rooms. Westgate Lakes Resort and Spa offers many amenities for guests, including a full state-of-the-art fitness center that includes personal trainers and a wide selection of fitness apparel. Basketball and tennis courts, a horseshoe pit, mini golf course, a playground, sand volleyball courts and a full-sized shuffleboard court are all located on-site. Boat rentals, fishing on the lake behind the resort, and bike rentals are additional options for guests. Parking is free of charge in a secure parking garage, which features spaces to charge electric cars. Westgate is very close to the Orlando convention center, Universal Studios Orlando, SeaWorld Orlando, Epcot, Walt Disney World, and Disney’s Animal Kingdom. The resort offers several dining options on-site, including Drafts Sports Bar and Grill, which offers a large menu selection, Sid’s Bistro, which offers Starbucks Coffee and Jamba Juice, Cordovano Joe’s Authentic New York-Style Pizza, and the Marketplace and Deli, which stocks a variety of groceries as well as made-to-order deli sandwiches and wraps. There are also three poolside bars located throughout the resort.

KAYAK

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.0 Excellent

Based on 14,476 reviews

7.7

Wellness

7.3

Location

4.9

Cleanliness

3.5

WiFi

Things to Know

  • Friendly service

Check in

4:00 PM

Check out

10:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business center
Internet
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Game room
Spa
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24hr front desk
Safe
Sauna
Playground
Pool table
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Elevator
Massage
Laundry facilities
Child pool
Express check out
Hairdryer
Coffee shop
Babysitting/child services (surcharge)
Steam room
Free valet parking
Wedding services
Outdoor tennis
Grill
Cable or satellite TV
Kitchen/Kitchenette
Linens
Towels
Golf
Currency exchange on-site

Photos

Westgate Lakes Resort and Spa - Orlando - Banquet hall Banquets (1)
Westgate Lakes Resort and Spa - Orlando - Bar Bar (1)
Westgate Lakes Resort and Spa - Orlando - Bathroom Bathroom (3)
Westgate Lakes Resort and Spa - Orlando - Bedroom Bedroom (4)

Location

Most Popular Landmarks

  • Skeletons: Animals Unveiled 1.1 mi
  • SeaWorld Orlando 1.5 mi
  • Discovery Cove 1.8 mi
  • Fun Spot America 2.8 mi
  • Universal's Islands of Adventure 3 mi
  • Wizarding World of Harry Potter 3.1 mi

Orlando Travel Guide

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Getting Around

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Orlando 8.9 mi
Kissimmee 10.2 mi

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